Cell phones banned from Kings Dominion ride following accident

Cell phones banned from Kings Dominion ride following accident
Updated: Aug. 7, 2018 at 4:24 PM EDT
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DOSWELL, VA (WWBT) - New signs in front of a Kings Dominion roller coaster have banned the presence of cell phones and other items on the ride following an accident involving a North Chesterfield woman in June.

Reann Mayfield was hit in the forehead by a cell phone while riding Twisted Timbers June 10.

The accident left Mayfield with a nearly two-inch gash on her forehead and concern for safety at the park.

Tuesday, Kings Dominion spokeswoman Maggie Sellers confirmed new signs have been placed in front of the Twisted Timbers ride to "further clarify and reinforce our loose article policy."

"It's going to be wonderful because now people can rest at ease knowing that their children can go on the rides and be safe," Mayfield said. "Knowing that articles are not going to be flying out from other individual's pockets."

The new signs state:

Due to the nature of this ride, bags and other loose articles are not permitted on Twisted Timbers. Absolutely no cell phones on Twisted Timbers!

"The part about no cell phones on Twisted Timbers stands out the most," Mayfield said.

Mayfield said she's doing better, but it's been a long recovery process.

"The headaches did stop after a couple of weeks so that was very helpful," she added. "Now it's just healing, so I'm waiting for it to be 100% healed."

Following the accident in June, Mayfield contacted customer service about getting a refund for her season passes, stating she would not be going to the park because of this accident.

Mayfield received the reimbursement last week.

"The customer service representative apologized for everything that had happened," Mayfield said. "They made it right."

Sellers did not say when these signs were put in place, but mentioned the park is "continually evaluating and updating signages as needed".

Mayfield feels her accident played a part in the decision to update the signage.

"I still love roller coasters," she said. "I guess I was looking for it to be made right, and it was in my eyes because they made a rule that will keep other people safe."

Sellers added the safety of the guests and associates is the top priority for the park, and they take these situations seriously.

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