Verizon outage blamed on 'hardware issue'

Published: Jan. 24, 2017 at 4:17 PM EST|Updated: Apr. 13, 2017 at 4:20 PM EDT
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RICHMOND, VA (WWBT) - Verizon experienced outages in Central Virginia on Tuesday, causing problems for numerous customers trying to make calls.

An online outage map showed that several areas along the East Coast -- including the Richmond area -- were impacted Tuesday morning.

The issue prompted Hanover officials to urge Verizon Wireless users to make calls using another provider or a landline for a short time.

A Verizon spokesperson said Tuesday afternoon that the outage was caused by a "hardware issue."

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