Home insurance covers accidental or sudden damages like a pipe bursting and flooding a room in your home, but a slow leak that causes damage over time is not.
Homeowners in Chester and Mechanicsville are upset after a company poorly installed new gutters, promised to fix it and then never showed up to redo the job.
Instead of greeting her customers at the drive-through with the standard, 'Welcome to Walgreens,' Judy Tucker says, 'Hey Sweetheart,' or 'Hey Ladybug.'
The team was able to make it to the tournament after Walmart saw NBC12’s On Your Side story about the financial troubles the team faced and donated $10,000.
A Petersburg mother says she lost most of her belongings to mold she found growing on everything including her furniture, kids’ toys and even inside storage boxes at her Cube Smart climate control storage unit.
In January Kevin Maze, 61, was diagnosed with stage four esophageal cancer with metastasis to his liver. He was unable to fix the deck himself which is why his family contacted 12 On Your Side.
A mother of three is furious after she paid more than $1,200 to move into a home that may have never belonged to the person claiming it was available for rent.
During the winter months, the toilets and urinal can be seen displayed with lights coming out of them, but in the summer Cassick sad he converts them into improvised flowerpots where he houses his cactus plants.
The Way Outreach serves 3,000 people every month from a 1,000 square foot space on Williamsburg Road. Now the non-profit is searching for a new home to continue its work.
So far in 2019 12 people have drowned from boating-related accidents. The Virginia Department of Game & Inland Fisheries states those victims were not wearing life jackets.
Those living with disabilities at the Shockoe Hill apartments in Richmond are raising concerns for their safety after the elevator in building two broke down and had been out of service a few times the past couple of weeks.
An investigation by Krebs Security found that scammers have built a huge network of malicious websites playing off common typos in the web addresses for popular sites.
Kevin Maze was diagnosed with stage four esophageal cancer in January with metastasis to his liver. The Marine Corps veteran can no longer fix the deck himself.
The Henrico County Health Department is partnering with Henrico Area Mental Health & Developmental Services to offer free classes on how to administer the life-saving drug Naloxone, also known as Narcan.
For Lupus Awareness Month in May, NBC12 will host a Digital Dialogue Tuesday night featuring advocates and specialists in the Lupus field, treatment, coping with the disease, finding a cure and new advancements being pioneered right here in Virginia.
Ethel and Bill Brooks say a mail carrier’s truck left grooves and deep tire tracks in their yard, after it got stuck in the mud taking a short-cut to drop off their mail.
"There is nowhere for anyone to walk safely, especially if you are in a mobility assisted device,” said Henrico County Public Works Director Steve Yob. “You have a very difficult time navigating this area.
You sign contracts with many things in life and might not be reading every part of it, but here is what you need to know about liability waivers before accepting your next contract.
A new type of robotic surgery is a milestone in kidney transplantation, and VCU Hume-Lee Transplant Center says Dr. Chandra Bhati is the first on the East Coast to perform it.
Carfax experts say there are potentially more than one million cars on the roads with false odometer readings - meaning their mileage has been rolled back to make the vehicles look like they have less wear and tear.
Nationwide and the Wilton Construction told the Weakleys they want to resolve their problems with the house, but that they would leave as long as NBC12 was there.
They are slithering their way onto your property!One snake expert believes this is the worst snake season Virginia has seen.It’s not the news most want to hear.
Kathryn Robinson said she has been trying to collect the claim for nine months, but was unsuccessful until NBC12 made persistent calls Nissan Corporate and Dealer Motor Services.
Dr. William Hark feels this allergy season is worse than in years past thanks to the huge amount of rainfall Virginia saw in 2018 and the solid cold temperatures throughout the winter leading up to blooming time.
The woman believes people are stealing photos of homes on short-term rental sites, like Airbnb, and posting them on other websites like Craigslist in order to get your money.
AAA recommends also having your vehicle checked by a professional because not everything that needs to be monitored can be inspected in your own driveway.
A Petersburg man, who has been at odds with the city since last December over a nasty sewage backup, no longer has to worry about it spilling into his yard.
