Tenants with disabilities raise concerns for safety after elevator breaks down

  ‘I’m excited’: Central Va. swimmers qualify for 2020 U.S. Olympic trials

  Community rallies behind Powhatan boy dealing with brain tumor

  Family thanks Henrico firefighters who helped deliver their baby

  What are your rights as a renter if your home gets flooded?

Your typos could end up loading your computer with malware

Continued Coverage

  Ways to avoid being bitten by a tick

Veteran’s family seeks help repairing deck for loved one with cancer

  Watching Your Wallet: Make the most of your summer vacation

  ‘Carpenters for Christ’ help build new centerpiece for Hopewell church

  Safe, fun environment ‘No. 1 priority’ for Flying Squirrels

  ‘Fix the unit’: Shockoe Hill residents swelter as temperature soars

  See kids or animals in a hot car? Here’s how to react

There's one important thing you need to do before you begin smashing windows.

  Henrico Co. offers free classes on use of anti-overdose drug

The Henrico County Health Department is partnering with Henrico Area Mental Health & Developmental Services to offer free classes on how to administer the life-saving drug Naloxone, also known as Narcan.

  Digital Dialogue: Lupus Awareness Month

For Lupus Awareness Month in May, NBC12 will host a Digital Dialogue Tuesday night featuring advocates and specialists in the Lupus field, treatment, coping with the disease, finding a cure and new advancements being pioneered right here in Virginia.

  Small piece of paper marks $15,000 grave site, 7 months after purchase

A Goochland woman says she paid nearly $15,000 for her father’s grave site, but seven months later, only a piece of paper marks his site.

  Couple relieved after yard damaged by postal service repaired

  ‘Feels like yesterday’: Va. boy struck by lightning in 2009 sets sights on new path

  New scam tricks phone users into changing PIN

  Hopewell Moose Lodge demolished; plan to rebuild underway

  Henrico approves to study pedestrian, bicyclist safety on Parham Road

  What to look out for when signing a contract

  ‘Today is about success that comes from opportunity’: Henrico, YMCA break ground on aquatics center

The $10 million facility will help Henrico County's mission to curbing unintentional childhood drowning deaths.

  ‘It impedes our business’: Employees upset over ‘creeping’ potholes bordering driveway

A Richmond business is upset due to what they say are huge potholes that continue to spread in front of their driveway.

  Moving company accidentally sells Chesterfield family’s storage unit

A Chesterfield family says they rented two, 16-foot storage units from “Pack Rat” moving and storage and filled them with everything they own.

  Man who battled addiction for 30 years now gives back to the community

Joey Matthews has been clean and sober for more than two years.

  DNA Detectives: Scientists combining forensics with genealogy break ‘unsolvable’ cases

Scientists are using forensic genetics to help solve decades-old cold cases.

  Dirty tongs, mold found at Richmond Chinese restaurant

Another restaurant had issues with chicken and small insects.

  New robotic surgery used for kidney transplant at Richmond hospital

A new type of robotic surgery is a milestone in kidney transplantation, and VCU Hume-Lee Transplant Center says Dr. Chandra Bhati is the first on the East Coast to perform it.

  Digital rollbacks: Millions of cars have false mileage on odometers

Carfax experts say there are potentially more than one million cars on the roads with false odometer readings - meaning their mileage has been rolled back to make the vehicles look like they have less wear and tear.

  State officials confirm contaminated gas at Chesterfield gas station

The questionable fuel has stopped the pumps from flowing at the BP Gas Station and Corner Mart on Midlothian Turnpike near Winterfield Road.

  After lengthy delays, fire-damaged home being repaired

Nationwide and the Wilton Construction told the Weakleys they want to resolve their problems with the house, but that they would leave as long as NBC12 was there.

  It’s snake season, and this could be one for the books

They are slithering their way onto your property!One snake expert believes this is the worst snake season Virginia has seen.It’s not the news most want to hear.

  Restaurant says it fixed issues after roaches spotted near water heater

Also, there is a catering company that's had 10 perfect inspections.

  Couple fires back at insurance, construction companies that repaired home

Robert and Nancy Weakley are firing back at their homeowners’ insurance company and the construction company that repaired their home after a fire.

  Thieves marketing Airbnb scam software to other thieves

A lot of families now choose to book vacation rentals, rather than hotel rooms. Unfortunately scammers have figured that out.

  After 9 months, woman gets resolution to Nissan dealer’s insurance mistake

Kathryn Robinson said she has been trying to collect the claim for nine months, but was unsuccessful until NBC12 made persistent calls Nissan Corporate and Dealer Motor Services.

  Tree trimmer took woman’s $1,200, but didn’t finish the job

Says she has not been able to get in touch with contractor since February.

  Doctors: Allergy season expected to get worse

Dr. William Hark feels this allergy season is worse than in years past thanks to the huge amount of rainfall Virginia saw in 2018 and the solid cold temperatures throughout the winter leading up to blooming time.

  Restaurant Report: Greek restaurant hit with repeat violations

This week’s Restaurant Report features a Greek restaurant that was inspected seven times in about a month, along with a popular breakfast spot.

  Watching Your Wallet: Experts give advice on reining in your tax refund

Rather than taking a tax refund check and splurging on a quick shopping spree, NerdWallet advises people make smart spending – or saving - plans.

  Restaurant Report: Insects coming out of vent, grease debris behind flat grill

NBC12′s Restaurant Report has returned to let you know of some of the best restaurants and some that could use a little help.

  Kidney donor meets man whose life she helped to save

The two hugged each other for the first time Wednesday since a kidney transplant at VCU Hume-Lee Transplant Center three weeks and three days ago.

  Craigslist scam uses picture of Henrico home to mislead tenants

The woman believes people are stealing photos of homes on short-term rental sites, like Airbnb, and posting them on other websites like Craigslist in order to get your money.

  Financial scams targeting older Americans quadrupled in 4 years

The data from the Consumer Financial Protection Bureau found older Americans lost more than $6 billion to theft and fraud between just 2013 and 2017.

  Law enforcement warns of tax letter scam

The letter references the garnishment of wages, bank accounts and property seizures as a method of collection if the debt is not paid.

  ‘Unhackable’ alarm systems for cars may not be so smart after all

Security researchers from Pen Test Partners found major security flaws in smart alarms from two makers- Viper and Pandora Car Alarms.

How did winter affect your car? AAA says to get it checked out

AAA recommends also having your vehicle checked by a professional because not everything that needs to be monitored can be inspected in your own driveway.

  Petersburg fixes sewage backup that spilled over into man’s yard

A Petersburg man, who has been at odds with the city since last December over a nasty sewage backup, no longer has to worry about it spilling into his yard.

  Homeowner at odds with city over sewage backing up into his yard

The homeowner believes the problem is with the city’s sewer line is improperly installed and said has done everything the city asked of him.

  Sound too good to be true? Police warn of scams as weather warms up

In the spring and summer, you may get a knock on your door for someone asking to do some sort of service, such as resurfacing your driveway.

  Goochland man getting nowhere after getting wrong marker for mother’s grave

Don Murr spent $600 on a plaque to mark his mother's final resting place, but it misspelled her name and he can't get anyone to help him fix it.

  Henrico mom receives handicap accessible van for daughter

"It's a life changer," Jennifer Reinhardt said.

  Petersburg mom fighting to get rid of bed bugs

The woman says her apartment complex threatened to charge her for the bug infestation.

Mystery charges? It could be from a new game kids are playing

Apex Legends has only been out a few weeks, but it’s already blowing Fortnite records out of the water.

  Tree woman was worried about falls on her deck; who foots the bill?

A common legal question played out in a real-life drama in Henrico County.

  Military housing complaints reach a boiling point at Fort Lee

Fort Lee is not the only place where this type of problem has occurred in military housing, which is operated by a private company.

  ‘It’s been rough’: Family of 5 displaced after car crashes into home

Clothes, personal hygiene products, diapers, and food are all still trapped in the family’s home.

  Woman in need of handicap accessible van for daughter

Mother said she's applied for grants but was told there was no funding available.

  Concerns rise after animals photographed dead, entangled in fishing line

“It’s demise was caused by the fishing line,” Dale Vanderheyden said. “It’s an invisible killer.”

  Woman says after paying contractor $5K, her home is unsafe

The contractor is returning for one problem, but others she says she will forget about.

  Record rain leads to mold problem in Virginia schools

Mold has led to health issues for some students who had no idea the buildings where they were spending their day were causing them to get sick.

  Woman saved from scam by Kroger employees

Denise McKendry almost dropped a grand on Google Play cards to pay off money a scammer told her she owed to the IRS.

  Neighbors frustrated over lack of bagged leaf collection

Henrico County’s Public Utilities Department has a program where crews will pick your leaves up for free as long as you bag them. However, the collection period has since ended.

  Kidney transplant just days away for Clover Hill graduate

William “Woody” Johnson is closer to recovery after a kidney donor was located.

  Residents see movement in renaming road after truck traffic concerns

Tuesday night the Henrico County Board of Supervisors announced they were in contact with the Bank of America facility located on White Oak Creek Drive about renaming the road.

  Charity donates car to disabled Vietnam veteran

A Vietnam veteran says he is feeling grateful after a charity donated a new used car to him.

  Help on the way for Vietnam veteran in need of car

Two days after his story first aired, Evans is working out the details with a nonprofit group that will help him get back behind the wheel.

  Car jumps curb, destroys wheelchair ramp

Neighbor says street had speed-related crashes in the past.

  ‘It was amazing, we knew he could see’: Family shares journey of baby born with cataracts

On an average day, Micah Weathers can be found active, independent and enjoying life like any other toddler. One glance at him, and it might be surprising to know he has been through several surgeries before the age of 2. It all started with a diagnosis as a newborn.

  Watching Your Wallet: Experts explain the new tax code in simple terms

With sweeping tax code changes affecting this year's filings, experts from NerdWallet help explain how the changes will work for different people.

  Pregnant Petersburg mother says she was harassed by top social services official

A pregnant Petersburg mother says she went to apply for benefit assistance only to be harassed by a top official at the Petersburg Social Services Department.

  Two-year home improvement battle solved in two weeks with NBC12

A two-year battle over home improvements was solved in about two weeks once NBC12 On Your Side Investigators stepped in.

  Richmond grandmother unhappy with match-making service

A Richmond grandmother looking for companionship says she felt let down by a local match-making service that charged her almost $5,000 to find dates.

  Petersburg landlords challenge tenant’s complaint of plumbing issues, eviction

Two Petersburg landlords are speaking out after their tenant accused them of ignoring her plumbing requests and being evicted.

  Tenant complaining about bad plumbing faces possible eviction

Repeated calls, text messages and in-person attempts to reach the landlord failed until after this story appeared on TV.

  Customers furious after longtime auto shop closes without notice

Several customers are upset after a longtime Baugh Auto Body Shop closed for business without notice.

  Diving into your DNA: How to choose a genetic health test

Home genetic test kits were one of the hottest holiday gifts last year. More people are mailing off their DNA, not just to trace their ancestry, but to trace their chances of developing certain diseases. But not all genetic tests are created equal.

  Petersburg leaders past due on water bills; some are 3 months behind

When it comes to monthly utility bills, when they hit your mailbox, you’re expected to pay - and so are city council members.

  Local federal employees hit with another challenge as they head back to work

Local federal workers returning to work for the first time in 35 days say they were hit with an unexpected cost, parking.