Small piece of paper marks $15,000 grave site, 7 months after purchase

A Goochland woman says she paid nearly $15,000 for her father’s grave site, but seven months later, only a piece of paper marks his site.

  ‘Feels like yesterday’: Va. boy struck by lightning in 2009 sets sights on new path

  New scam tricks phone users into changing PIN

  Hopewell Moose Lodge demolished; plan to rebuild underway

  Henrico approves to study pedestrian, bicyclist safety on Parham Road

  What to look out for when signing a contract

  ‘Today is about success that comes from opportunity’: Henrico, YMCA break ground on aquatics center

Continued Coverage

  ‘It impedes our business’: Employees upset over ‘creeping’ potholes bordering driveway

  Moving company accidentally sells Chesterfield family’s storage unit

  Man who battled addiction for 30 years now gives back to the community

  DNA Detectives: Scientists combining forensics with genealogy break ‘unsolvable’ cases

  Dirty tongs, mold found at Richmond Chinese restaurant

  New robotic surgery used for kidney transplant at Richmond hospital

  Digital rollbacks: Millions of cars have false mileage on odometers

Carfax experts say there are potentially more than one million cars on the roads with false odometer readings - meaning their mileage has been rolled back to make the vehicles look like they have less wear and tear.

  State officials confirm contaminated gas at Chesterfield gas station

The questionable fuel has stopped the pumps from flowing at the BP Gas Station and Corner Mart on Midlothian Turnpike near Winterfield Road.

  After lengthy delays, fire-damaged home being repaired

Nationwide and the Wilton Construction told the Weakleys they want to resolve their problems with the house, but that they would leave as long as NBC12 was there.

  It’s snake season, and this could be one for the books

They are slithering their way onto your property!One snake expert believes this is the worst snake season Virginia has seen.It’s not the news most want to hear.

  Restaurant says it fixed issues after roaches spotted near water heater

  Couple fires back at insurance, construction companies that repaired home

  Thieves marketing Airbnb scam software to other thieves

  After 9 months, woman gets resolution to Nissan dealer’s insurance mistake

  Tree trimmer took woman’s $1,200, but didn’t finish the job

  Doctors: Allergy season expected to get worse

  Restaurant Report: Greek restaurant hit with repeat violations

This week’s Restaurant Report features a Greek restaurant that was inspected seven times in about a month, along with a popular breakfast spot.

  Watching Your Wallet: Experts give advice on reining in your tax refund

Rather than taking a tax refund check and splurging on a quick shopping spree, NerdWallet advises people make smart spending – or saving - plans.

  Restaurant Report: Insects coming out of vent, grease debris behind flat grill

NBC12′s Restaurant Report has returned to let you know of some of the best restaurants and some that could use a little help.

  Kidney donor meets man whose life she helped to save

The two hugged each other for the first time Wednesday since a kidney transplant at VCU Hume-Lee Transplant Center three weeks and three days ago.

  Craigslist scam uses picture of Henrico home to mislead tenants

The woman believes people are stealing photos of homes on short-term rental sites, like Airbnb, and posting them on other websites like Craigslist in order to get your money.

  Financial scams targeting older Americans quadrupled in 4 years

The data from the Consumer Financial Protection Bureau found older Americans lost more than $6 billion to theft and fraud between just 2013 and 2017.

  Law enforcement warns of tax letter scam

The letter references the garnishment of wages, bank accounts and property seizures as a method of collection if the debt is not paid.

  ‘Unhackable’ alarm systems for cars may not be so smart after all

Security researchers from Pen Test Partners found major security flaws in smart alarms from two makers- Viper and Pandora Car Alarms.

How did winter affect your car? AAA says to get it checked out

AAA recommends also having your vehicle checked by a professional because not everything that needs to be monitored can be inspected in your own driveway.

  Petersburg fixes sewage backup that spilled over into man’s yard

A Petersburg man, who has been at odds with the city since last December over a nasty sewage backup, no longer has to worry about it spilling into his yard.

  Homeowner at odds with city over sewage backing up into his yard

The homeowner believes the problem is with the city’s sewer line is improperly installed and said has done everything the city asked of him.

  Sound too good to be true? Police warn of scams as weather warms up

In the spring and summer, you may get a knock on your door for someone asking to do some sort of service, such as resurfacing your driveway.

  Goochland man getting nowhere after getting wrong marker for mother’s grave

Don Murr spent $600 on a plaque to mark his mother's final resting place, but it misspelled her name and he can't get anyone to help him fix it.

  Henrico mom receives handicap accessible van for daughter

"It's a life changer," Jennifer Reinhardt said.

  Petersburg mom fighting to get rid of bed bugs

The woman says her apartment complex threatened to charge her for the bug infestation.

Mystery charges? It could be from a new game kids are playing

Apex Legends has only been out a few weeks, but it’s already blowing Fortnite records out of the water.

  Tree woman was worried about falls on her deck; who foots the bill?

A common legal question played out in a real-life drama in Henrico County.

  Military housing complaints reach a boiling point at Fort Lee

Fort Lee is not the only place where this type of problem has occurred in military housing, which is operated by a private company.

  ‘It’s been rough’: Family of 5 displaced after car crashes into home

Clothes, personal hygiene products, diapers, and food are all still trapped in the family’s home.

  Woman in need of handicap accessible van for daughter

Mother said she's applied for grants but was told there was no funding available.

  Concerns rise after animals photographed dead, entangled in fishing line

“It’s demise was caused by the fishing line,” Dale Vanderheyden said. “It’s an invisible killer.”

  Woman says after paying contractor $5K, her home is unsafe

The contractor is returning for one problem, but others she says she will forget about.

  Record rain leads to mold problem in Virginia schools

Mold has led to health issues for some students who had no idea the buildings where they were spending their day were causing them to get sick.

  Woman saved from scam by Kroger employees

Denise McKendry almost dropped a grand on Google Play cards to pay off money a scammer told her she owed to the IRS.

  Neighbors frustrated over lack of bagged leaf collection

Henrico County’s Public Utilities Department has a program where crews will pick your leaves up for free as long as you bag them. However, the collection period has since ended.

  Kidney transplant just days away for Clover Hill graduate

William “Woody” Johnson is closer to recovery after a kidney donor was located.

  Residents see movement in renaming road after truck traffic concerns

Tuesday night the Henrico County Board of Supervisors announced they were in contact with the Bank of America facility located on White Oak Creek Drive about renaming the road.

  Charity donates car to disabled Vietnam veteran

A Vietnam veteran says he is feeling grateful after a charity donated a new used car to him.

  Help on the way for Vietnam veteran in need of car

Two days after his story first aired, Evans is working out the details with a nonprofit group that will help him get back behind the wheel.

  Car jumps curb, destroys wheelchair ramp

Neighbor says street had speed-related crashes in the past.

  ‘It was amazing, we knew he could see’: Family shares journey of baby born with cataracts

On an average day, Micah Weathers can be found active, independent and enjoying life like any other toddler. One glance at him, and it might be surprising to know he has been through several surgeries before the age of 2. It all started with a diagnosis as a newborn.

  Watching Your Wallet: Experts explain the new tax code in simple terms

With sweeping tax code changes affecting this year's filings, experts from NerdWallet help explain how the changes will work for different people.

  Pregnant Petersburg mother says she was harassed by top social services official

A pregnant Petersburg mother says she went to apply for benefit assistance only to be harassed by a top official at the Petersburg Social Services Department.

  Two-year home improvement battle solved in two weeks with NBC12

A two-year battle over home improvements was solved in about two weeks once NBC12 On Your Side Investigators stepped in.

  Richmond grandmother unhappy with match-making service

A Richmond grandmother looking for companionship says she felt let down by a local match-making service that charged her almost $5,000 to find dates.

  Petersburg landlords challenge tenant’s complaint of plumbing issues, eviction

Two Petersburg landlords are speaking out after their tenant accused them of ignoring her plumbing requests and being evicted.

  Tenant complaining about bad plumbing faces possible eviction

Repeated calls, text messages and in-person attempts to reach the landlord failed until after this story appeared on TV.

  Customers furious after longtime auto shop closes without notice

Several customers are upset after a longtime Baugh Auto Body Shop closed for business without notice.

  Diving into your DNA: How to choose a genetic health test

Home genetic test kits were one of the hottest holiday gifts last year. More people are mailing off their DNA, not just to trace their ancestry, but to trace their chances of developing certain diseases. But not all genetic tests are created equal.

  Petersburg leaders past due on water bills; some are 3 months behind

When it comes to monthly utility bills, when they hit your mailbox, you’re expected to pay - and so are city council members.

  Local federal employees hit with another challenge as they head back to work

Local federal workers returning to work for the first time in 35 days say they were hit with an unexpected cost, parking.

  Staffing issues at 2 air traffic control centers cause delays at RIC

According to the FAA, LaGuardia, Newark and Philadelphia airport all reported delays due to staffing issues at 2 air traffic control centers on the east coast.

Oyster roast to benefit family of baby with mystery illness

Amirah Nicholson, 10-months-old, continues to flatline in the hospital nearly every day, but doctors don't know what is causing this.

  Backyards in Chester neighborhood flooded thanks to critters

A Chester man says his backyard has turned into a swamp over the past few weeks.

  Company helps three-time cancer survivor with heating, plumbing problems

After coming into financial hardship, a company helped a three-time cancer survivor in Church Hill with her heating and plumbing problems.

Report: Driver carelessness contributes to car thefts

Keyless ignition makes it easy to warm up your car on a cold day, but it also makes it easier for thieves.

  Grandma scammed and taunted by crook

They played on her sense of loyalty and love, stole from her and then called back to have a laugh later that night.

  Lawmakers hear bills to protect patients from balanced billing

Several bills which would make balance billing patient illegal went before lawmakers Thursday afternoon.

  Bill to fine owners for unreported stolen guns fails

An effort to put a new gun law on the books for reporting stolen or missing firearms failed Wednesday night in committee.

  Organ donor offers pour in for Chesterfield man

Around 40 calls have come into VCU’s Hume-Lee Transplant Center from people who are willing to get tested to see if they are a potential donor.

Virginian paralyzed in Thailand from rare disease returns home

A Henrico family is looking at all options to get their daughter home after she was diagnosed with a rare auto-immune disease while teaching in Thailand.

  How to help families affected by the government shutdown

Community leaders and businesses are joining in the effort to help families in the greater Richmond area affected by the government shutdown.

  Man urgently pleas for living kidney donor

William Johnson, 22, is asking for help to live a normal life.

  Cars seen driving through railroad stop arms in downtown Richmond

Just after 9 a.m. Thursday more than 10 cars were seen driving through the stop arms at the 14th Street and E. Byrd Street railroad crossing near the Mayo Bridge.

  ‘Mermaid-like’ athlete qualifies for fitness competition

A Henrico woman is headed to Florida to compete in a well know fitness festival despite having physical disabilities she considers “mermaid-like”.

  Community gives Home Again shelter a very merry Christmas

Christmas most likely would have been dreary if not for compassionate givers who made this year’s toy drive a huge success.

  Proposal could legalize short-term rentals in Henrico

Short-term rentals could be legalized in Henrico County in the near future if officials approve an ordinance change.

  Aleris employees make Christmas season bright for Richmond families

One local company came together to help five struggling families with Christmas gifts for their children.