The $10 million facility will help Henrico County's mission to curbing unintentional childhood drowning deaths.

A Richmond business is upset due to what they say are huge potholes that continue to spread in front of their driveway.

A Chesterfield family says they rented two, 16-foot storage units from “Pack Rat” moving and storage and filled them with everything they own.

Joey Matthews has been clean and sober for more than two years.

Scientists are using forensic genetics to help solve decades-old cold cases.

Another restaurant had issues with chicken and small insects.

A new type of robotic surgery is a milestone in kidney transplantation, and VCU Hume-Lee Transplant Center says Dr. Chandra Bhati is the first on the East Coast to perform it.

Carfax experts say there are potentially more than one million cars on the roads with false odometer readings - meaning their mileage has been rolled back to make the vehicles look like they have less wear and tear.

The questionable fuel has stopped the pumps from flowing at the BP Gas Station and Corner Mart on Midlothian Turnpike near Winterfield Road.

Nationwide and the Wilton Construction told the Weakleys they want to resolve their problems with the house, but that they would leave as long as NBC12 was there.

They are slithering their way onto your property!One snake expert believes this is the worst snake season Virginia has seen.It’s not the news most want to hear.

Also, there is a catering company that's had 10 perfect inspections.

Robert and Nancy Weakley are firing back at their homeowners’ insurance company and the construction company that repaired their home after a fire.

A lot of families now choose to book vacation rentals, rather than hotel rooms. Unfortunately scammers have figured that out.

Kathryn Robinson said she has been trying to collect the claim for nine months, but was unsuccessful until NBC12 made persistent calls Nissan Corporate and Dealer Motor Services.

Says she has not been able to get in touch with contractor since February.

Dr. William Hark feels this allergy season is worse than in years past thanks to the huge amount of rainfall Virginia saw in 2018 and the solid cold temperatures throughout the winter leading up to blooming time.

This week’s Restaurant Report features a Greek restaurant that was inspected seven times in about a month, along with a popular breakfast spot.

Rather than taking a tax refund check and splurging on a quick shopping spree, NerdWallet advises people make smart spending – or saving - plans.

NBC12′s Restaurant Report has returned to let you know of some of the best restaurants and some that could use a little help.

The two hugged each other for the first time Wednesday since a kidney transplant at VCU Hume-Lee Transplant Center three weeks and three days ago.

The woman believes people are stealing photos of homes on short-term rental sites, like Airbnb, and posting them on other websites like Craigslist in order to get your money.

The data from the Consumer Financial Protection Bureau found older Americans lost more than $6 billion to theft and fraud between just 2013 and 2017.

The letter references the garnishment of wages, bank accounts and property seizures as a method of collection if the debt is not paid.

Security researchers from Pen Test Partners found major security flaws in smart alarms from two makers- Viper and Pandora Car Alarms.

AAA recommends also having your vehicle checked by a professional because not everything that needs to be monitored can be inspected in your own driveway.

A Petersburg man, who has been at odds with the city since last December over a nasty sewage backup, no longer has to worry about it spilling into his yard.

The homeowner believes the problem is with the city’s sewer line is improperly installed and said has done everything the city asked of him.

In the spring and summer, you may get a knock on your door for someone asking to do some sort of service, such as resurfacing your driveway.

Don Murr spent $600 on a plaque to mark his mother's final resting place, but it misspelled her name and he can't get anyone to help him fix it.

"It's a life changer," Jennifer Reinhardt said.

The woman says her apartment complex threatened to charge her for the bug infestation.

Apex Legends has only been out a few weeks, but it’s already blowing Fortnite records out of the water.

A common legal question played out in a real-life drama in Henrico County.

Fort Lee is not the only place where this type of problem has occurred in military housing, which is operated by a private company.

Clothes, personal hygiene products, diapers, and food are all still trapped in the family’s home.

Mother said she's applied for grants but was told there was no funding available.

“It’s demise was caused by the fishing line,” Dale Vanderheyden said. “It’s an invisible killer.”

The contractor is returning for one problem, but others she says she will forget about.

Mold has led to health issues for some students who had no idea the buildings where they were spending their day were causing them to get sick.

Denise McKendry almost dropped a grand on Google Play cards to pay off money a scammer told her she owed to the IRS.

Henrico County’s Public Utilities Department has a program where crews will pick your leaves up for free as long as you bag them. However, the collection period has since ended.

William “Woody” Johnson is closer to recovery after a kidney donor was located.

Tuesday night the Henrico County Board of Supervisors announced they were in contact with the Bank of America facility located on White Oak Creek Drive about renaming the road.

A Vietnam veteran says he is feeling grateful after a charity donated a new used car to him.

Two days after his story first aired, Evans is working out the details with a nonprofit group that will help him get back behind the wheel.

Neighbor says street had speed-related crashes in the past.

On an average day, Micah Weathers can be found active, independent and enjoying life like any other toddler. One glance at him, and it might be surprising to know he has been through several surgeries before the age of 2. It all started with a diagnosis as a newborn.

With sweeping tax code changes affecting this year's filings, experts from NerdWallet help explain how the changes will work for different people.

A pregnant Petersburg mother says she went to apply for benefit assistance only to be harassed by a top official at the Petersburg Social Services Department.

A two-year battle over home improvements was solved in about two weeks once NBC12 On Your Side Investigators stepped in.

A Richmond grandmother looking for companionship says she felt let down by a local match-making service that charged her almost $5,000 to find dates.

Two Petersburg landlords are speaking out after their tenant accused them of ignoring her plumbing requests and being evicted.

Repeated calls, text messages and in-person attempts to reach the landlord failed until after this story appeared on TV.

Several customers are upset after a longtime Baugh Auto Body Shop closed for business without notice.

Home genetic test kits were one of the hottest holiday gifts last year. More people are mailing off their DNA, not just to trace their ancestry, but to trace their chances of developing certain diseases. But not all genetic tests are created equal.

When it comes to monthly utility bills, when they hit your mailbox, you’re expected to pay - and so are city council members.

Local federal workers returning to work for the first time in 35 days say they were hit with an unexpected cost, parking.