The two hugged each other for the first time Wednesday since a kidney transplant at VCU Hume-Lee Transplant Center three weeks and three days ago.

The woman believes people are stealing photos of homes on short-term rental sites, like Airbnb, and posting them on other websites like Craigslist in order to get your money.

The data from the Consumer Financial Protection Bureau found older Americans lost more than $6 billion to theft and fraud between just 2013 and 2017.

The letter references the garnishment of wages, bank accounts and property seizures as a method of collection if the debt is not paid.

Security researchers from Pen Test Partners found major security flaws in smart alarms from two makers- Viper and Pandora Car Alarms.

AAA recommends also having your vehicle checked by a professional because not everything that needs to be monitored can be inspected in your own driveway.

A Petersburg man, who has been at odds with the city since last December over a nasty sewage backup, no longer has to worry about it spilling into his yard.

The homeowner believes the problem is with the city’s sewer line is improperly installed and said has done everything the city asked of him.

In the spring and summer, you may get a knock on your door for someone asking to do some sort of service, such as resurfacing your driveway.

Don Murr spent $600 on a plaque to mark his mother's final resting place, but it misspelled her name and he can't get anyone to help him fix it.

"It's a life changer," Jennifer Reinhardt said.

The woman says her apartment complex threatened to charge her for the bug infestation.

Apex Legends has only been out a few weeks, but it’s already blowing Fortnite records out of the water.

A common legal question played out in a real-life drama in Henrico County.

Fort Lee is not the only place where this type of problem has occurred in military housing, which is operated by a private company.

Clothes, personal hygiene products, diapers, and food are all still trapped in the family’s home.

Mother said she's applied for grants but was told there was no funding available.

“It’s demise was caused by the fishing line,” Dale Vanderheyden said. “It’s an invisible killer.”

The contractor is returning for one problem, but others she says she will forget about.

Mold has led to health issues for some students who had no idea the buildings where they were spending their day were causing them to get sick.

Denise McKendry almost dropped a grand on Google Play cards to pay off money a scammer told her she owed to the IRS.

Henrico County’s Public Utilities Department has a program where crews will pick your leaves up for free as long as you bag them. However, the collection period has since ended.

William “Woody” Johnson is closer to recovery after a kidney donor was located.

Tuesday night the Henrico County Board of Supervisors announced they were in contact with the Bank of America facility located on White Oak Creek Drive about renaming the road.

A Vietnam veteran says he is feeling grateful after a charity donated a new used car to him.

Two days after his story first aired, Evans is working out the details with a nonprofit group that will help him get back behind the wheel.

Neighbor says street had speed-related crashes in the past.

On an average day, Micah Weathers can be found active, independent and enjoying life like any other toddler. One glance at him, and it might be surprising to know he has been through several surgeries before the age of 2. It all started with a diagnosis as a newborn.

With sweeping tax code changes affecting this year's filings, experts from NerdWallet help explain how the changes will work for different people.

A pregnant Petersburg mother says she went to apply for benefit assistance only to be harassed by a top official at the Petersburg Social Services Department.

A two-year battle over home improvements was solved in about two weeks once NBC12 On Your Side Investigators stepped in.

A Richmond grandmother looking for companionship says she felt let down by a local match-making service that charged her almost $5,000 to find dates.

Two Petersburg landlords are speaking out after their tenant accused them of ignoring her plumbing requests and being evicted.

Repeated calls, text messages and in-person attempts to reach the landlord failed until after this story appeared on TV.

Several customers are upset after a longtime Baugh Auto Body Shop closed for business without notice.

Home genetic test kits were one of the hottest holiday gifts last year. More people are mailing off their DNA, not just to trace their ancestry, but to trace their chances of developing certain diseases. But not all genetic tests are created equal.

When it comes to monthly utility bills, when they hit your mailbox, you’re expected to pay - and so are city council members.

Local federal workers returning to work for the first time in 35 days say they were hit with an unexpected cost, parking.

According to the FAA, LaGuardia, Newark and Philadelphia airport all reported delays due to staffing issues at 2 air traffic control centers on the east coast.

Amirah Nicholson, 10-months-old, continues to flatline in the hospital nearly every day, but doctors don't know what is causing this.

A Chester man says his backyard has turned into a swamp over the past few weeks.

After coming into financial hardship, a company helped a three-time cancer survivor in Church Hill with her heating and plumbing problems.

Keyless ignition makes it easy to warm up your car on a cold day, but it also makes it easier for thieves.

They played on her sense of loyalty and love, stole from her and then called back to have a laugh later that night.

Several bills which would make balance billing patient illegal went before lawmakers Thursday afternoon.

An effort to put a new gun law on the books for reporting stolen or missing firearms failed Wednesday night in committee.

Around 40 calls have come into VCU’s Hume-Lee Transplant Center from people who are willing to get tested to see if they are a potential donor.

A Henrico family is looking at all options to get their daughter home after she was diagnosed with a rare auto-immune disease while teaching in Thailand.

Community leaders and businesses are joining in the effort to help families in the greater Richmond area affected by the government shutdown.

William Johnson, 22, is asking for help to live a normal life.

Just after 9 a.m. Thursday more than 10 cars were seen driving through the stop arms at the 14th Street and E. Byrd Street railroad crossing near the Mayo Bridge.

A Henrico woman is headed to Florida to compete in a well know fitness festival despite having physical disabilities she considers “mermaid-like”.

Christmas most likely would have been dreary if not for compassionate givers who made this year’s toy drive a huge success.

Short-term rentals could be legalized in Henrico County in the near future if officials approve an ordinance change.

One local company came together to help five struggling families with Christmas gifts for their children.

A Henrico family is looking at all options to get their daughter home after she was diagnosed with a rare auto-immune disease while teaching in Thailand.

A local law firm is offering a lift home on New Years Eve for people in the Richmond area, pun intended.

A Henrico family hopes to raise awareness after their 10-month-old daughter died Christmas Eve from a rare neurological disease.