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On Your Side

‘I love what I do:’ Virginia man continues to challenge barrier crimes law, waits for pardon

Updated: Aug. 4, 2022 at 1:18 PM EDT
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By Jasmine Turner
A criminal conviction from nearly 20 years ago continues to keep a Virginia man from working as a substance abuse counselor.

On Your Side

60% of VEC website login attempts fail | Fraud-riddled agency still ranks among slowest in nation

Updated: Jul. 27, 2022 at 8:22 PM EDT
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By Kelly Avellino
The On Your Side Investigators have continued to track the Virginia Employment Commission’s overhaul effort after its painful performance during the pandemic.

On Your Side

‘You have options:’ Central Virginia Legal Aid Society offers advice for tenants experiencing maintenance issues

Updated: Jul. 21, 2022 at 4:09 PM EDT
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By Jasmine Turner
Issues with apartment maintenance can be frustrating for tenants and property management.

On Your Side

‘Check for leaks’: Woman spends months paying down water bill, encourages others to pay attention to spikes

Updated: Jul. 7, 2022 at 3:36 PM EDT
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By Jasmine Turner
Jen Carter says she noticed her water usage change drastically last fall and she struggled to keep up with the water bill.

On Your Side

VEC to begin collecting benefit overpayments July 1, even if it wasn’t your fault

Updated: Jun. 30, 2022 at 4:57 PM EDT
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By Kelly Avellino
The Virginia Employment Commission will begin collecting overpayments it accidentally made during the pandemic starting July 1, even if the overpayment wasn’t the recipient’s fault.

On Your Side

NBC12 takes home numerous awards; GM receives distinguished honor

Updated: Jun. 27, 2022 at 11:05 AM EDT
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By NBC12 Newsroom
The NBC12 news and marketing teams won Virginia Association of Broadcasters awards, several Emmy Awards and three Promax Awards gold trophies recently.

On Your Side

‘Very frustrated’: 83-year-old homeowner asking for answers, help with overgrown property

Updated: Jun. 21, 2022 at 4:15 PM EDT
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By Jasmine Turner
A Colonial Heights homeowner reached out to 12 On Your Side concerned about overgrown property behind her home.

On Your Side

‘I didn’t want my husband’s death to be in vain’: Henrico mom, business owner shares story after losing husband in boating accident

Updated: Jun. 16, 2022 at 8:13 PM EDT
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By Jasmine Turner
As the summer approaches and people enjoy being outside on the water, a Henrico woman hopes they’ll keep safety in mind.

On Your Side

‘A great birthday present:’ Woman starts fundraiser for scooter as disability creates mobility challenges

Updated: Jun. 14, 2022 at 10:40 AM EDT
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By Jasmine Turner
A Cumberland woman’s wish to turn a frustrating situation into something positive for a complete stranger happened, and now she is hoping to raise money for a new mobility scooter.

On Your Side

Drone helps researchers find unmarked graves at East End Cemetery

Updated: Jun. 13, 2022 at 6:32 PM EDT
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By Rachel DePompa
A drone has helped discover thousands of graves sites at the East End Cemetery.
7-Day Forecast
7-Day Forecast

News

Missing Henrico woman with Alzheimer’s safely located

Updated: Jun. 11, 2022 at 12:10 PM EDT
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By NBC12 Newsroom
First responders are searching Henrico County’s east end for a missing 75-year-old woman who suffers from Alzheimer’s Disease.

General

Prince George HS to leave seat at graduation for late student following community push back

Updated: Jun. 9, 2022 at 4:12 PM EDT
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By Riley Wyant
Hundreds across Prince George are outraged after a family was shocked and devastated to learn their son, who died of brain cancer, may not be honored at what would have been his senior graduation.

On Your Side

‘They worked for their money:’ Woman reminds others to look after elderly loved ones after issue with security company

Updated: Jun. 2, 2022 at 9:28 AM EDT
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By Jasmine Turner
A Florida woman reached out to 12 On Your Side on behalf of her father and late mother who lived in Richmond. Charmaine Lowe was concerned about more than $4,000 in charges for security company AMP Smart. It all started with Lowe looking through her parents' finances.

Health

Richmond stroke survivor shares her story

Updated: May. 24, 2022 at 7:06 PM EDT
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By Simone Cuccurullo
Often times when people hear the word “stroke,” they associate the disease with older people. But statistics show that younger people, especially women, are becoming more at risk.

On Your Side

Homeowners working to help ‘rock of the neighborhood’, 85-year-old in need of home repairs

Updated: May. 19, 2022 at 3:38 PM EDT
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By Jasmine Turner
A Chesterfield neighborhood mailed several letters to 12 On Your Side, hoping a contractor might be willing to help 85-year-old Valerie DeVito.

Tri-cities

‘I am ready’: Hopewell interim police chief vows to build relationships amidst rising crime

Updated: May. 18, 2022 at 8:34 PM EDT
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By A.J. Nwoko
From property crime to violent crime, the number of cases is up almost across the board in Hopewell, and the city’s Interim Police Chief A.J. Starke says he’s ready to address it all.

Tri-cities

‘It could have been my life!’: Double shooting sends two men to the hospital

Updated: May. 14, 2022 at 9:22 AM EDT
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By A.J. Nwoko
A Petersburg woman says she's lucky to be alive following a double shooting right outside her home - that sent two men to the hospital.

On Your Side

‘This is independence’: Woman in search of new scooter as disability creates mobility challenges

Updated: May. 12, 2022 at 2:19 PM EDT
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By Jasmine Turner
A Cumberland County woman is in search of a new scooter as living with a disability continues to create mobility challenges.

Richmond

‘What the owner is doing is illegal’: Legal expert challenging eviction notices at Grace Place Apartments

Updated: May. 9, 2022 at 11:38 PM EDT
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By A.J. Nwoko
An attorney says the May 31st Eviction Notice the managers handed out at the once condemned Grace Place apartment is illegal and that he is willing to fight for any resident trying to stay in their home.

Investigate

Nottoway mom claims son committed suicide due to bullying | Superintendent speaks following claims

Updated: May. 5, 2022 at 6:11 PM EDT
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By Karina Bolster
A Nottoway County mother is coming forward now to share her son’s story after seeing the rising number of alleged bullying incidents at the school her son once attended.

Henrico

Frustrations rise in Henrico as personal property tax bills increase

Updated: May. 2, 2022 at 6:32 PM EDT
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By Karina Bolster
Several citizens also contacted 12 On Your Side saying their bills went up 50% or more.

On Your Side

‘You feel like you’re burning from deep inside your bones’: Va. woman suing restaurant chain after getting debilitating disease from snake bite in foyer

Updated: Apr. 29, 2022 at 4:23 PM EDT
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By Kelly Avellino
Rachel Myrick walked into a LongHorn Steakhouse in Spotsylvania County five years ago, and her life forever changed.

On Your Side

‘I want my life to be an example of a success story’: Richmond man granted pardon, wants to inspire others

Updated: Apr. 28, 2022 at 6:57 PM EDT
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By Jasmine Turner
It has been almost four months since Robert Green, known as Wize Shahid, walked out of Deep Meadow Correctional Facility following 22 years in prison. Today, he wants his life and how he has changed to save someone else’s life.

Henrico

Apartment residents frustrated over lack of response to uptick in car break-ins

Updated: Apr. 27, 2022 at 11:51 PM EDT
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By A.J. Nwoko
Residents in a Henrico neighborhood at their wits end after a series of vandalism cases and car thefts. Its a problem that's persisted for months for those at the Breckenridge Apartments in Glen Allen.

Henrico

Local animal shelters urge rabies vaccinations for pets following positive case

Updated: Apr. 27, 2022 at 6:19 PM EDT
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By Karina Bolster
On Wednesday, the Chickahominy Health District pushed out an alert to notify residents who live in the Brookshire Subdivision or in the Windsor Drive area of Mechanicsville (Hanover County) about a positive rabies case.

On Your Side

‘He kept winning my confidence:’ Couple loses $21,000 from social engineering scam

Updated: Apr. 21, 2022 at 6:32 PM EDT
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By Jasmine Turner
A Henrico woman called 12 On Your Side after she and her husband lost thousands to scammers. The couple wants to help and warn others who may not be tech savvy.

On Your Side

‘We can have peace of mind:’ Family receives new plots after mishap with cemetery

Updated: Apr. 14, 2022 at 3:36 PM EDT
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By Jasmine Turner
A Chesterfield family calls 12 on your side frustrated with a local cemetery. The family purchased a burial plot 11 years ago at Sunset Memorial Park, when their father was in need of a new heart. They are sadly having to make final arrangements today, but were told-- what they paid for is no longer available .Jasmine Turner got answers.

On Your Side

‘It was special:’ Man reunites with VCU medical staff after 114 days in hospital with COVID-19

Updated: Apr. 7, 2022 at 6:00 PM EDT
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By Jasmine Turner
A Richmond man is thankful after getting an opportunity to say thank you to the doctors, nurses and therapists who helped save his life. Freddy Sexton Jr. spent months at VCU Medical Center with COVID-19 but continues to get stronger every day.

State

Va. Dept. of Social Services: Child support payments duplicated due to technical issue

Updated: Apr. 7, 2022 at 5:52 PM EDT
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By Karina Bolster
The issue may have caused additional payments to be drafted from bank accounts on Monday and Tuesday.

On Your Side

‘Eviction tsunami:’ Housing advocates fear eviction surge after Va. pandemic protections end June 30

Updated: Apr. 6, 2022 at 6:54 PM EDT
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By Kelly Avellino
Virginia’s pandemic eviction protections will end on June 30, as skyrocketing rent and housing costs. Housing advocates fear this could lead to a spike in evictions.

On Your Side

Woman’s unthinkable loss saves the life of her friend’s husband

Updated: Mar. 30, 2022 at 4:32 PM EDT
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By Sarah Bloom
One woman's unthinkable loss saved the life of her friend's husband. Their roles flipped in an instant because of an accident and the lifesaving decision that followed.

On Your Side

‘What if I needed that to pay rent?’: After fraudulent check & two-month wait, man gets $7,400 back from Truist Bank

Updated: Mar. 24, 2022 at 4:03 PM EDT
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By Jasmine Turner
A Richmond man calls 12 On Your Side after $7,400 was stolen from his bank account.Steve Hurwitz was a Suntrust Bank customer for more than 20 years before it was acquired, along with BB&T, by Truist Bank. In that time, Hurwitz said he rarely had issues. In December 2021, he was alerted that thousands had been transferred from his savings to cover a check that was coming out of checking account.

Henrico

TSA at Richmond Airport: Spring break travel surge in full swing

Updated: Mar. 23, 2022 at 5:50 PM EDT
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By Riley Wyant
Spring break travel crowds are back and approaching pre-pandemic levels at Richmond International Airport.

On Your Side

‘I want to reunite with them:’ Man wants to thank VCU medical team after 114 days in hospital with COVID-19

Updated: Mar. 17, 2022 at 4:24 PM EDT
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By Jasmine Turner
A Richmond man hopes to get an important message to doctors and nurses at VCU medical center. Freddy Sexton Jr. spent months there with COVID-19 but continues to recover and get stronger.

On Your Side

‘There is work left to do:’ Colonial Heights continues work to extend, improve sidewalks

Updated: Mar. 10, 2022 at 3:02 PM EST
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By Jasmine Turner
A Colonial Heights man calls 12 On Your Side, worried about the sidewalks on and near the Boulevard in the city. Dennis Tench uses a wheelchair, and is asking city leaders to ensure sidewalks are safe for all pedestrians.

News

What’s behind the rapid rise in rent in Richmond?

Updated: Mar. 10, 2022 at 12:21 PM EST
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By Kelly Avellino
The Greater Richmond area is facing about an average $123 jump per month. For some tenants, lease renewals are calling for a more than $500 per month rent hike.

On Your Side

New flooring installed for family with medically fragile child after more than a year of contacting Home Depot

Updated: Mar. 3, 2022 at 6:31 PM EST
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By Jasmine Turner
A Henrico family with a medically fragile 5-year-old has new flooring in their home after more than a year of trying to work with Home Depot to repair or replace the flooring.

On Your Side

‘We want more people to participate’: Richmond encourages homeowners to apply for real estate tax relief program

Updated: Feb. 18, 2022 at 4:37 PM EST
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By Jasmine Turner
City of Richmond offering real estate tax relief for elderly, disabled residents

On Your Side

‘This is going to change my life’: Community helps Henrico woman get new smile

Updated: Feb. 3, 2022 at 8:53 PM EST
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By Jasmine Turner
Within just one hour of sharing Bernadatte Lautenslager’s story, the community helped her exceed a fundraising goal for new teeth.

Education

Masks in School: Tracking mask mandates by school district

Updated: Jan. 27, 2022 at 5:14 PM EST
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By Sarah Bloom and NBC12 Newsroom
To help navigate the confusion, we’ve created some interactive maps for parents.

On Your Side

‘I hide behind this, I don’t want to’: Family raising money for mother in need of extensive dental work meets goal

Updated: Jan. 18, 2022 at 8:41 PM EST
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By Jasmine Turner
A Henrico mother is hoping to have a new smile in time for her daughters wedding, after years of health issues. Bernadette Lautenslager is in need of a full extraction and dentures but cannot afford the nearly $8,000 worth of work.

Crime

‘My son is severely hurt’: Teen charged, accused of lighting another student’s hair on fire

Updated: Jan. 13, 2022 at 11:26 PM EST
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By A.J. Nwoko
A teen has been charged after allegedly lighting a 13-year-old student’s hair on fire right in the middle of class.

On Your Side

‘That is a safety risk’: For 6 months, college student has been asking for rotted door to be fixed

Updated: Jan. 11, 2022 at 3:35 PM EST
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By Jasmine Turner
A VCU student living at The James Apartments say she has been waiting for close to a year for door that is rotted off its hinges to be fixed or replaced.

Investigate

A week without power: Head of REC addresses concerns, lessons learned in historic power outage crisis

Updated: Jan. 10, 2022 at 5:54 PM EST
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By Riley Wyant
Rappahannock Electric Cooperative’s CEO John Hewa tells NBC12 investigators power should be restored for everyone by mid-week. However, concerns linger about what will happen the next time this area is hit with snow.

On Your Side

‘I’ve made an impact on others’: Virginia man released from prison after asking governor to amend conditional pardon

Updated: Jan. 6, 2022 at 5:32 PM EST
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By Jasmine Turner
A Halifax man is asking the Governor to amend his conditional pardon and grant him immediate release from prison.

On Your Side

‘You solved my problem’: A look back at On Your Side 2021

Updated: Dec. 30, 2021 at 6:48 PM EST
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By Jasmine Turner
With 2022 just days away, one thing will remain the same in the new year: NBC12 is committed to helping the community.

Richmond

Red Cross in need of donors as blood supply plummets to a dangerous 10 year low

Updated: Dec. 22, 2021 at 11:39 PM EST
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By Riley Wyant
The American Red Cross is in crisis mode. It’s blood supply has hit a new low making it the worst shortage it has seen in a decade. Here in Virginia, there’s been a 41% drop in new donors.

On Your Side

‘It has taken us six years:’ Community grateful for four-way stop near Richmond nursery school

Updated: Dec. 16, 2021 at 7:17 PM EST
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By Jasmine Turner
After 6 years of petitioning the City of Richmond, a nursery school and surrounding community are grateful to see a four-way stop installed at a busy intersection.

Politics

Gov. celebrates more than 700 pardons as mother fights for son’s second chance

Updated: Dec. 10, 2021 at 11:30 PM EST
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By A.J. Nwoko
Governor Ralph Northam closed out the first week of his “Thank You, Virginia” tour during a ceremony on Brown’s Island Friday afternoon by celebrating the hundreds of pardons his administration has granted to former inmates.

State

Union questions TSA’s incentive bonus policy

Updated: Dec. 9, 2021 at 7:04 PM EST
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By A.J. Nwoko
TSA officers have been working harder than ever with travel picking back up, but the American Federation of Government Employees, which acts as the TSA Union, says it has a problem with how the TSA is issuing bonuses this year.
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