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On Your Side

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On Your Side

Shameka Brown is waiting for unemployment benefits after discovering a fraudulent claim was...

‘I am a victim of fraud:’ Richmond woman waiting for VEC benefits gets help from delegate

Updated: Jan. 24, 2023 at 3:52 PM EST
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By Jasmine Turner
A Richmond woman who has been waiting for nearly 3 months for a Virginia Employment Commission fraud claim to be escalated, is finding help through her local delegate’s office.

On Your Side

A Richmond couple is thankful for community, after a life changing medical diagnosis. Jamie...

‘A van would improve my life:’ Community helping Richmond couple get wheelchair-accessible van

Updated: Jan. 18, 2023 at 10:01 AM EST
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By Jasmine Turner
Jamie Kelman went to a surgeon for a routine kidney stone removal in 2021 and is now paralyzed.

On Your Side

After a former employee of a senior living facility reached out to 12 On Your Side with...

‘Clean this place up:’ Senior living facility ‘making progress’ after former employee raises bed bugs concerns

Updated: Jan. 12, 2023 at 10:36 AM EST
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By Jasmine Turner
After a former employee of a senior living facility reached out to 12 On Your Side with concerns, Blue Ridge Senior Living says it is working to maintain the ‘highest level of hygiene.’

Tri-cities

Petersburg's City Manager March Altman says demolition was temporarily halted because of the...

Ramada demolition delayed until January Petersburg city manager says

Updated: Dec. 30, 2022 at 11:30 PM EST
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By A.J. Nwoko
Since August, Petersburg leaders have been saying that the decaying Ramada Inn would be demolished by end of the year, but now they're reporting unexpected obstacles have pushed the project back into the new year.

Crime

Brother of man killed in Amelia shootout involving police speaks

Updated: Dec. 29, 2022 at 7:42 PM EST
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By A.J. Nwoko
The man's brother believes the police conducted themselves properly but wants people to know that his younger brother was not a violent person.

On Your Side

12 On Your Side: A year of helping the community share stories and getting results

Updated: Dec. 28, 2022 at 6:56 PM EST
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By Jasmine Turner
As 2022 comes to a close, NBC12 will remain committed to helping the community in 2023.The On Your Side investigators spent the year working to get results.

Richmond

‘Nobody deserves that’: Family seeks answers after learning gruesome details of teen’s murder

Updated: Dec. 23, 2022 at 10:37 PM EST
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By A.J. Nwoko
After learning gruesome details in 17-year-old's murder back in November the family of Cion Carroll is pressuring authorities for answers after nearly two months of investigation.

Richmond

Bridging RVA prepares over 2,700 Christmas dinners for people in need

Updated: Dec. 21, 2022 at 7:37 PM EST
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By A.J. Nwoko
Many of us are fortunate enough to have a big Christmas feast, but for those who don't, Bridging RVA is stepping in. All week long, they've been hard at work preparing nearly 3,000 meals that will be delivered just in time for Christmas.

On Your Side

Chesterfield business steps in to help homeowner after neighbors call 12 On Your Side

Updated: Dec. 20, 2022 at 2:37 PM EST
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By Jasmine Turner
For 33 years, Valerie Devito has lived in her Brandermill home. In early 2022, her neighbors wrote letters asking for help with the power washing, painting and carpentry work her home was in need of.

Richmond

Councilwoman visits residents to address speeding concerns in northside neighborhood

Updated: Dec. 15, 2022 at 7:56 PM EST
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By A.J. Nwoko
A northside and her neighbors finally got the face-to-face meeting they've been pleading for from their city council representative.
7-Day Forecast
7-Day Forecast

On Your Side

‘Anything the community can give:’ 11th annual toy and supply drive to benefit families with Home Again

Updated: Dec. 15, 2022 at 1:15 PM EST
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By Jasmine Turner
Two Richmond businesses are teaming up during the season of giving, working to help local families during the holidays and beyond.

Richmond

Councilwoman sides with northside residents pleading for help with Monteiro Street speeding

Updated: Dec. 13, 2022 at 9:12 PM EST
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By A.J. Nwoko
Residents from the Monterio street neighborhood rallied during Monday’s city council meeting because of the constant speeding and frequent crashes that happen in their area.

Tri-cities

Ramada Inn demolition ahead of schedule Petersburg city officials say

Updated: Dec. 7, 2022 at 8:43 PM EST
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By A.J. Nwoko
It's been months since demolition began on the old Ramada Inn in Petersburg, and while much of the building is still standing, the city ensures that the project is coming along smoothly.

On Your Side

Woman waits for refund from car dealer as dealer’s license gets suspended

Updated: Nov. 22, 2022 at 1:12 PM EST
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By Jasmine Turner
After Nannette Motley purchased a Hyundai Sonata from Marcus Auto Sales, the Henrico dealer took it back and promised a refund.

Tri-cities

Charles City County residents left in dark after thieves cut internet lines for copper wire

Updated: Nov. 17, 2022 at 10:44 PM EST
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By A.J. Nwoko
Charles City County residents are upset because thieves are making it next to impossible to make phone calls or go online because they keep stealing the copper wires inside internet cables that run along the road.

Crime

Va. family says safety is at risk because of Facebook puppy scam

Updated: Nov. 3, 2022 at 8:00 PM EDT
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By Ashley Hendricks
On the fake account, a hacker claims to have Yorkie puppies who are in need of a new home for sale.

On Your Side

Program aims to help businesses, homeowners improve water quality in Va.

Updated: Oct. 27, 2022 at 11:35 AM EDT
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By NBC12 Newsroom
More than $4 million is available to homeowners and businesses to install rain gardens, cisterns, green roofs, and many more practices aimed at reducing water runoff and pollution.

On Your Side

Tips for consumers before investing in a solar powered home

Updated: Oct. 25, 2022 at 5:01 PM EDT
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By Jasmine Turner
Solar is one of the fastest-growing clean energy sources in the U.S. Department of Energy, and throughout Central Virginia more homeowners are making the investment in solar energy.

Richmond

RPD Mounted Patrol uses horses to establish community relationships

Updated: Oct. 20, 2022 at 7:14 PM EDT
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By A.J. Nwoko
Richmond police is taking a different approach to try to rein in crime using the mounted unit to patrol neighborhoods on the city's southside.

On Your Side

‘We did it!’: Woman grateful for new smile after help from local dentist & NBC12 viewers

Updated: Oct. 20, 2022 at 5:14 PM EDT
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By Jasmine Turner
After battling cancer and spending years losing teeth, a mom and wife called 12 On Your Side, hoping to get her smile back.

On Your Side

Father, daughter start ‘Project Unicorn’ to remember mom, support breast cancer research

Updated: Oct. 11, 2022 at 4:50 PM EDT
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By Jasmine Turner
A Henrico Father and daughter are hoping to make a difference in the world of cancer research.

On Your Side

‘Bella is lifting us up’: Family shares child’s cancer story to work toward a cure

Updated: Oct. 7, 2022 at 11:53 AM EDT
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By Anthony Antoine
A local family is turning adversity into advocacy, raising awareness about pediatric cancer.

On Your Side

After years of battling with alarm company, 12 On Your Side helps homeowner get results

Updated: Oct. 4, 2022 at 3:43 PM EDT
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By Jasmine Turner
A Richmond homeowner calls 12 On Your Side after spending years paying for a security system she says doesn’t work.

Richmond

Northside residents skeptical over city’s solution to curb speeding on Monteiro Street

Updated: Sep. 23, 2022 at 8:52 PM EDT
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By A.J. Nwoko
Weeks after northside resident Marilyn Joyner’s home was damaged after a vehicle crashed into it, the Richmond Department of Public Works has laid down a temporary solution to get cars to slow down.

On Your Side

Forward Foundation helps families through education, financial resources and support

Updated: Sep. 21, 2022 at 4:34 PM EDT
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By Jasmine Turner
An organization in the Richmond area is helping single parents as they navigate raising their families.

On Your Side

Tenants push for elevator repair after four month wait

Updated: Sep. 21, 2022 at 4:20 PM EDT
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By Jasmine Turner
Neighbors in a Richmond apartment complex say they are tired of waiting for an elevator to be fixed. For nearly four months, an elevator just feet away from their front door has been out of service.

On Your Side

‘We don’t know where to go’: Stores still in Virginia Center Commons forced to move, told mall will close Oct. 31

Updated: Sep. 20, 2022 at 4:12 PM EDT
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By Jasmine Turner
A business owner at Virginia Center Commons reached out to 12 On Your Side after learning the remainder of the mall be closing on Oct. 31.

Richmond

‘I’m really stressed’: Resident pleads for city’s help after home repeatedly struck by speeding vehicles

Updated: Sep. 14, 2022 at 8:36 PM EDT
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By A.J. Nwoko
What looks more like a home under construction has been the recurring nightmare for Northside homeowner Marilynn Joyner.

On Your Side

Change in law meant to improve communication with patients about medical records

Updated: Sep. 8, 2022 at 4:11 PM EDT
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By Jasmine Turner
A member of the Virginia House of Delegates is hoping a change in law will help patients by improving communication about medical records.

On Your Side

Call 12 to get help searching for unclaimed money, property online

Updated: Sep. 7, 2022 at 11:33 AM EDT
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By NBC12 Newsroom
People can also visit the newly designed www.vaMoneySearch.gov to search for unclaimed property and start the claim process.

On Your Side

Woman works to clear record after being acquitted of stealing from Wegman’s self-checkout

Updated: Aug. 25, 2022 at 12:16 PM EDT
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By Jasmine Turner
A Louisa County mother is working to clear her record after being charged and found not guilty of stealing from a grocery store self-checkout.

On Your Side

VEC recovers nearly $83.5 million in overpaid pandemic benefits

Updated: Aug. 24, 2022 at 5:04 PM EDT
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By Kelly Avellino
The VEC started working last month to take back more than $885 million in unemployment payments that were inaccurately sent during the pandemic.

On Your Side

‘Tenants want clean, healthy living spaces’: Residents push for change at Richmond apartments; property says improvements happening

Updated: Aug. 18, 2022 at 4:38 PM EDT
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By Jasmine Turner
At the Southwood Apartments in Richmond, some residents say they are afraid to speak up about issues with living conditions. the non-profit, New Virginia Majority has spent months advocating for change at the property.

On Your Side

‘I love what I do:’ Virginia man continues to challenge barrier crimes law, waits for pardon

Updated: Aug. 4, 2022 at 1:18 PM EDT
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By Jasmine Turner
A criminal conviction from nearly 20 years ago continues to keep a Virginia man from working as a substance abuse counselor.

On Your Side

60% of VEC website login attempts fail | Fraud-riddled agency still ranks among slowest in nation

Updated: Jul. 27, 2022 at 8:22 PM EDT
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By Kelly Avellino
The On Your Side Investigators have continued to track the Virginia Employment Commission’s overhaul effort after its painful performance during the pandemic.

On Your Side

‘You have options:’ Central Virginia Legal Aid Society offers advice for tenants experiencing maintenance issues

Updated: Jul. 21, 2022 at 4:09 PM EDT
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By Jasmine Turner
Issues with apartment maintenance can be frustrating for tenants and property management.

On Your Side

‘Check for leaks’: Woman spends months paying down water bill, encourages others to pay attention to spikes

Updated: Jul. 7, 2022 at 3:36 PM EDT
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By Jasmine Turner
Jen Carter says she noticed her water usage change drastically last fall and she struggled to keep up with the water bill.

On Your Side

VEC to begin collecting benefit overpayments July 1, even if it wasn’t your fault

Updated: Jun. 30, 2022 at 4:57 PM EDT
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By Kelly Avellino
The Virginia Employment Commission will begin collecting overpayments it accidentally made during the pandemic starting July 1, even if the overpayment wasn’t the recipient’s fault.

On Your Side

NBC12 takes home numerous awards; GM receives distinguished honor

Updated: Jun. 27, 2022 at 11:05 AM EDT
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By NBC12 Newsroom
The NBC12 news and marketing teams won Virginia Association of Broadcasters awards, several Emmy Awards and three Promax Awards gold trophies recently.

On Your Side

‘Very frustrated’: 83-year-old homeowner asking for answers, help with overgrown property

Updated: Jun. 21, 2022 at 4:15 PM EDT
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By Jasmine Turner
A Colonial Heights homeowner reached out to 12 On Your Side concerned about overgrown property behind her home.

On Your Side

‘I didn’t want my husband’s death to be in vain’: Henrico mom, business owner shares story after losing husband in boating accident

Updated: Jun. 16, 2022 at 8:13 PM EDT
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By Jasmine Turner
As the summer approaches and people enjoy being outside on the water, a Henrico woman hopes they’ll keep safety in mind.

On Your Side

‘A great birthday present:’ Woman starts fundraiser for scooter as disability creates mobility challenges

Updated: Jun. 14, 2022 at 10:40 AM EDT
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By Jasmine Turner
A Cumberland woman’s wish to turn a frustrating situation into something positive for a complete stranger happened, and now she is hoping to raise money for a new mobility scooter.

On Your Side

Drone helps researchers find unmarked graves at East End Cemetery

Updated: Jun. 13, 2022 at 6:32 PM EDT
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By Rachel DePompa
A drone has helped discover thousands of graves sites at the East End Cemetery.

News

Missing Henrico woman with Alzheimer’s safely located

Updated: Jun. 11, 2022 at 12:10 PM EDT
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By NBC12 Newsroom
First responders are searching Henrico County’s east end for a missing 75-year-old woman who suffers from Alzheimer’s Disease.

General

Prince George HS to leave seat at graduation for late student following community push back

Updated: Jun. 9, 2022 at 4:12 PM EDT
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By Riley Wyant
Hundreds across Prince George are outraged after a family was shocked and devastated to learn their son, who died of brain cancer, may not be honored at what would have been his senior graduation.

On Your Side

‘They worked for their money:’ Woman reminds others to look after elderly loved ones after issue with security company

Updated: Jun. 2, 2022 at 9:28 AM EDT
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By Jasmine Turner
A Florida woman reached out to 12 On Your Side on behalf of her father and late mother who lived in Richmond. Charmaine Lowe was concerned about more than $4,000 in charges for security company AMP Smart. It all started with Lowe looking through her parents' finances.

Health

Richmond stroke survivor shares her story

Updated: May. 24, 2022 at 7:06 PM EDT
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By Simone Cuccurullo
Often times when people hear the word “stroke,” they associate the disease with older people. But statistics show that younger people, especially women, are becoming more at risk.

On Your Side

Homeowners working to help ‘rock of the neighborhood’, 85-year-old in need of home repairs

Updated: May. 19, 2022 at 3:38 PM EDT
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By Jasmine Turner
A Chesterfield neighborhood mailed several letters to 12 On Your Side, hoping a contractor might be willing to help 85-year-old Valerie DeVito.

Tri-cities

‘I am ready’: Hopewell interim police chief vows to build relationships amidst rising crime

Updated: May. 18, 2022 at 8:34 PM EDT
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By A.J. Nwoko
From property crime to violent crime, the number of cases is up almost across the board in Hopewell, and the city’s Interim Police Chief A.J. Starke says he’s ready to address it all.

Tri-cities

‘It could have been my life!’: Double shooting sends two men to the hospital

Updated: May. 14, 2022 at 9:22 AM EDT
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By A.J. Nwoko
A Petersburg woman says she's lucky to be alive following a double shooting right outside her home - that sent two men to the hospital.
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