“I just love doing my job. I love my customers with all my heart, I really do,”

If you’re in need of help during COVID-19, a local church is stepping up to make sure the community is fed.

A Henrico couple is helping their neighbors after a lightning strike sparked a condo fire on July 21.

A Petersburg woman has finally gotten the chance to say “thank you” to a man she has indirectly known for decades.

We’re about four months into the coronavirus pandemic and things are changing every day. However, the message from the Center Disease Control remains the same: Wear a mask to reduce the risk of catching or transmitting COVID-19.

On Watchhaven Lane in Chesterfield, under a tree, you’ll find a “Blessing Box,” that was heaven sent.

The Hallsley neighborhood in Midlothian is usually pretty quiet, except for Sundays at 6 p.m. sharp when the “Birthday Brigade” rolls in.

The owner of a Richmond treatment center was honored for making a positive impact on others.

A tattoo shop in Fredericksburg is offering to cover racist or insensitive tattoos for free.

Hundreds of women in Powhatan are choosing to spread joy. They’re using Facebook to come together and sprinkle a little fairy dust. In reality, it’s small acts of kindness that are having a big impact.

A single mother of two and a personal assistant for a salon owner who became unemployed during the pandemic was struggling to get unemployment assistance.

Lt. Casey Barden, with the Henrico Fire Department, wasted no time to help her out while the dispatcher sent an ambulance.

Coronavirus has caused businesses all across the country to shut their doors, leaving a lot of people unemployed, but the bills still have to get paid.

In the fall, Boyd Cave walked in the doors of J.B Watkins Elementary School and never looked back.

A VCU nurse is answering the call for help in New York City as it battles the coronavirus.

Stephanie Howell met Misty Berry about ten years ago, their daughters play softball together.

Brian Dixon - who wasn’t even assigned to their care - stopped what he was doing and prioritized the family.

A parking lot attendant at the children’s hospital of Richmond at VCU is doing more than just validating tickets and taking payment.

A Chesterfield teacher has been honored for teaching ukulele classes.

Volunteers from across the metro Richmond area deliver backpacks to the homeless, filled with hygiene items and non-perishable food items.

Here is a look at all the Acts of Kindness awards that were given to people in and around the Richmond and Central Virginia area.

A mother of two and a teacher at Oak Grove Bellemeade lost her home to a kitchen fire but instead of taking time off to take care of home, she’s at school taking care of her students.

Thomas Jefferson Vikings are making a historic playoff run and a go fund me page is set up to help raise money for letterman jackets.

Thanksgiving is right around the corner and NBC12 wanted to help a few people with dinner.

One family is thanking a Henrico County special education teacher for the life-changing work she has done with their daughter.

A Chesterfield County school teacher is taking it upon herself to make positive changes at her school.

This week's Acts of Kindness has a "kindness" twist that no one saw coming!

Transitioning back into society can be difficult for any veteran, and finding a steady job can be one of the biggest hurdles they’ll face.

A Henrico County woman is putting a lot of miles on her car to help the elderly, disabled and those without a lot of money.

For this week’s Acts of Kindness, we gave four teachers in four school districts $100 each to help them clear their list.

When a Henrico mother felt like there weren’t enough services for children and adults with disabilities, she created an organization that fosters a positive learning environment encourage this population to be more self-sufficient.

In just 17 years of life, Justin Henderson Jr. has experienced joy and tragedy.

Woman plans to reinvest her Acts of Kindness money in the people that matter most.

Instead of greeting her customers at the drive-through with the standard, 'Welcome to Walgreens,' Judy Tucker says, 'Hey Sweetheart,' or 'Hey Ladybug.'

The camp is five days a week, but the kids spend little to no time indoors. Instead, they go just about everywhere.

Kind, sweet and caring are just some of the words used to describe a Henrico woman who finds time to run errands for seniors at her apartment complex - all while caring for her disabled mother.

A church in Colonial Heights has a simple message to the community: “come as you are.”

On the Bales' last day at Circles RVA, the family planned a big dinner for everyone to say thank you.

Instead of dwelling on the negative things happening in the city, Jay Patrick is leading with a positive message.

Bismark Agbemble has become a valuable asset to both teachers and students at Thomas Jefferson High School

A Taekwondo instructor is taking the show on the road.

Moving into a new house was supposed to be a new beginning for one Chesterfield family, but their cat had other plans.

Joey Matthews has been clean and sober for more than two years.

There are certain people in life who can light up a room without saying much of anything. For a Goochland community, that person is Connie Brice.

For decades, Shirley Carter has been giving back to people who are less fortunate.

For the past 24 years- the last 12 at Westover Hills - Janice Grey has been nurturing the lives of countless students.

A Henrico teenager is making a difference by volunteering a couple of days a week at a local elementary school.

A Richmond woman who lost her mother to cancer is on a mission to spread kindness all across Virginia - one gift card at a time.

Michelle Hughey didn't think she's stay at her job long, but she's stuck with it since graduating in 2005.

Amanda Hach was instrumental in getting the STEP program off the ground, but she’s also a key player in the success of “Battle of the Classes,” a school-wide spirit competition.

A 7-year-old boy with autism doesn't like trying new things, but thanks to a bus driver and his aide, he's all smiles when it comes to riding the bus.

Ms. Julisa Robinson has spent more than two decades teaching amazing little boys and girls, at Richmond Montessori School.

Meg Switzer, a theater teacher at Lee Davis High school, took over the program three years ago with more and more students joining the program.

The Chick-fil-A in Westchester Commons will host a fundraiser on Wednesday, Jan. 30, from 5 - 8 p.m. to help 2-year-old Brynna Kate Allen.

A family was devastated after their cat, Snowball, died late last year.

You’re about to learn about a committed, passionate, and dedicated second-grade teacher at Cool Springs Primary School in King William County.

After 23 years of marriage, Diane Wenrick would have to find a new normal, which also meant learning how to care for their 5-acre property.

Local business owner drives bus full of food to hand out to people in Church Hill.