Diane Walker
Anchor/investigative reporter
:no_upscale()/s3.amazonaws.com/arc-authors/raycom/795f2fa8-13e6-4933-a6f5-fcf6d6bed899.png)
Diane Walker anchors NBC 12 News at 5:30 and Fox News at 10. Diane is the face of NBC12's flagship franchise "12 On Your Side" investigating consumer complaints and giving voice to the voiceless.
Diane has built a reputation over three decades of fighting for the little guy. Diane is a friend to public schools giving her time when called upon to let students know they matter. Diane personally mentors high school and college students aspiring to become journalists.
Diane lives life according to one of poet and civil rights activist Maya Angelou's affirmations - "You shouldn't go through life with a catcher's mitt on both hands. You need to be able to throw something back."
/cloudfront-us-east-1.images.arcpublishing.com/gray/IMKSP2EMRNFWTJ3ZES4ALQA3I4.PNG)
A U.S. Marine veteran is calling out his supervisor as racist after he received a cartoon video by text that uses the N-word and includes “beast-like” portrayals of Black men..
/cloudfront-us-east-1.images.arcpublishing.com/gray/VV65JKED7VDPLEXV4YAHWYHE3Q.png)
Born in 1921, she reached her milestone birthday on May 13.
/cloudfront-us-east-1.images.arcpublishing.com/gray/4RBFMLX2KZB5FOKGQPDBWDAE2M.png)
A group of people came together to help a Petersburg woman coping with recurring sewer backups.
/cloudfront-us-east-1.images.arcpublishing.com/gray/NLV7OOMNNBAWTHYITSSXSDN5M4.png)
Reggie Littleton was banking on getting a loan through the Small Business Administration’s Paycheck Protection Program but the process hit a snag when Wells Fargo denied his application. NBC12 On Your Side was able to help get things back on track.
/cloudfront-us-east-1.images.arcpublishing.com/gray/MCJRDOZ4KNETBHQY2MVT5FNNIY.png)
NBC12 has great news to share during National Donate Life Month. Monday, Diane Walker received the “Community Champion Award” from the leaders of VCU Health Hume-Lee Transplant Center.
/cloudfront-us-east-1.images.arcpublishing.com/gray/5KABSETBEFBG3KIBHFCFRPQRHM.png)
An 88-year-old woman living in Petersburg has been plagued by sewage backups for the past several months.
/cloudfront-us-east-1.images.arcpublishing.com/gray/4NUGE6FLSRBJ7JU3NXEXV3O2TM.png)
Many families are struggling to keep a roof over their heads during the pandemic, but a south Richmond family is getting some relief at a critical time from people they will never meet.
/cloudfront-us-east-1.images.arcpublishing.com/gray/FYDCHNHPGVHZLBJLYMDAD5CZCE.png)
It’s a new beginning for a legally blind man who was thrown out of a Richmond nursing home and onto the street with no place to go, and without proper medication.
/cloudfront-us-east-1.images.arcpublishing.com/gray/2HU3QG2MCREL3HRYCW7L6BBL4E.png)
A Richmond woman says the city wore her down haggling and debating over a proper refund amount for 44 years of incorrect billing.
/cloudfront-us-east-1.images.arcpublishing.com/gray/EIEL2QQYZBG6DP4F23SJ5YGCAQ.jpg)
A terminally ill woman spent her time at a Richmond nursing home speaking out, wanting to share her story in hopes of helping others.
/cloudfront-us-east-1.images.arcpublishing.com/gray/2U7Q4ZDDWREGXDFF7346HIQKZQ.jpg)
Steven Brown says medical professionals put his life in jeopardy when Bonview Rehabilitation and Healthcare in Richmond, threw him out on the street.
A year after her mom’s funeral, a Chesterfield woman still has no peace. She’s speaking out about the care her mom received at a nursing home that she believes led to her death.
/cloudfront-us-east-1.images.arcpublishing.com/gray/5CJU4O43KZGB3AYHL3R23GGFNA.jpg)
A Chesterfield County woman has finally received reimbursement from an insurance company after a freak accident damaged her car.
/cloudfront-us-east-1.images.arcpublishing.com/gray/S5BAEV2EFJHQHEGZ465BGSLAHA.jpg)
A freak car accident continues to be a lot of trouble for one Chesterfield County woman.
/cloudfront-us-east-1.images.arcpublishing.com/gray/UG35BGRLTJAUVGEEODRNE6DZHU.jpg)
Zenobia Gary says the City of Richmond overbilled for 44 years, as she was wrongly charged a wastewater fee.
/cloudfront-us-east-1.images.arcpublishing.com/gray/GLH4IJ5WMRBMZAQZ6I425CN3FU.jpg)
For months, 12 On Your Side has fielded many calls and emails from family members worried about loved ones in prison during the COVID-19 pandemic. Now, one worried wife of a Greensville inmate is wondering why he has not been released.
/cloudfront-us-east-1.images.arcpublishing.com/gray/J63AEHOLCVGIVEGSD2CKXDIVCY.jpg)
A couple called NBC12 investigators after they beat coronavirus because the hospital, Mary Washington, lost the husband’s valuables and clothes while he was near death fighting the virus.
/cloudfront-us-east-1.images.arcpublishing.com/gray/HS2JKY3J7BBDPAAYFCJH5TR6I4.png)
Several viewers called have NBC12 upset with Chesterfield-based Better Med over the cost of its COVID-19 testing. The viewers claim they were led to believe testing was free or low cost and not $300.
/cloudfront-us-east-1.images.arcpublishing.com/gray/53AK5MPJEFCT5OX3CSGLNIMJOI.png)
Stolen funds have been returned to a disabled Navy veteran after calling 12 On Your Side.
/cloudfront-us-east-1.images.arcpublishing.com/gray/Z5NQSCPUAJD7NMCH5JG63F75NQ.png)
The driveway pavers who tried to bully Henrico residents out of thousands of dollars are denying any wrongdoing.
/cloudfront-us-east-1.images.arcpublishing.com/gray/5G3WVZHP7JHJVEJRWKS33WG6J4.png)
Henrico police are investigating some brazen driveway pavers trying to scam people out of thousands, and they’re working to catch them in the act so they can arrest them.
/cloudfront-us-east-1.images.arcpublishing.com/gray/GKHBQJALLNHFJFN2VTNIMVH5EE.jpg)
It’s getting close to the big day, but you still have time to brighten the holidays for children and their families at the Home Again shelter in Richmond.
/cloudfront-us-east-1.images.arcpublishing.com/gray/B2QP4G3EWJFXHD3PSMJTV5ILEI.png)
A Henrico woman and a moving company have hit an impasse over money when it comes to the reimbursement of damaged furniture.
/cloudfront-us-east-1.images.arcpublishing.com/gray/6N7YVJG72VFZRMXHQF3SB544KE.jpg)
To make a difference in a child’s life at Christmas consider picking up a few gifts for a homeless family. Every toy received will end up in the hands of a homeless child.
/cloudfront-us-east-1.images.arcpublishing.com/gray/HTOR4CEGAJAPLOSRR2ABAWMJGY.png)
With some research, you can avoid a bad moving experience and easily find a licensed, reputable mover who’s respectful of your time and money.
/cloudfront-us-east-1.images.arcpublishing.com/gray/AK2XFN3IYJATBK52BXAN7IPUTQ.png)
Patricia Gordon claims “All My Sons Moving and Storage” held her belongings, hostage, until she paid a much higher price than her initial quote. She also says the crew damaged her belongings.
/cloudfront-us-east-1.images.arcpublishing.com/gray/7YDWZSPWOFF2HDLAIFP75NCR2I.png)
The push is on to collect as many new toys and household items as possible for homeless children and their families at HomeAgain Shelter.
/cloudfront-us-east-1.images.arcpublishing.com/gray/MTDN5XB335FLFPU6OZKDTWE62M.png)
A Montpelier family says their prayers have been answered after they got the brand new handicap ramp they needed.
/cloudfront-us-east-1.images.arcpublishing.com/gray/YO2I7CWKYZHKFAEFFR3FRYHZYM.jpg)
A disabled Mechanicsville woman is moving forward after her husband’s tragic death with some help from some Good Samaritans.
/cloudfront-us-east-1.images.arcpublishing.com/gray/WYTCYPYI4RBIHJLQHWQIY4EFRY.png)
Buying a car is an emotional purchase, and dealers are banking on that emotional purchase rather than a “smart one.” So, there are some things you should keep in mind before driving a vehicle off the lot and ending up with a problem ride.
/cloudfront-us-east-1.images.arcpublishing.com/gray/5QABLRBKXZFKHELEC3VUW6EX3I.jpg)
No unclaimed money has ever been given to the State Literary Fund, at least in the past five years, according to the Hanover County Sheriff’s Office’s own records.
/cloudfront-us-east-1.images.arcpublishing.com/gray/TRWUYUHT2FESLMHVEGPYI3E7YQ.bmp)
If you find a wad of cash on the street - do you get to keep it?
/cloudfront-us-east-1.images.arcpublishing.com/gray/AF6QUJRHONCNTEITB2L4D7SBAE.png)
A Chesterfield woman has a much nicer apartment to enjoy during her final days.
/cloudfront-us-east-1.images.arcpublishing.com/gray/RTD5YFYJZNBUHBB4RGK5CIXZQ4.png)
A company in Ruther Glen is going to build a new wheelchair ramp for a Montpelier family who is in need of one.
/cloudfront-us-east-1.images.arcpublishing.com/gray/HJUCOEMC2NDCVCDP3XV2532GTM.png)
A Montpelier family is asking for help as a handicapped-accessible ramp rots and crumbles beneath their feet.
At 88, the terminally ill tenant at Crystal Lakes apartments says her quality of life is mostly what she thinks about.
/cloudfront-us-east-1.images.arcpublishing.com/gray/J2DKSWCKCJCC7NVTDXFWDNIGYA.jpg)
Treating for bed bugs can be expensive, so who is responsible for paying?
/cloudfront-us-east-1.images.arcpublishing.com/gray/QXCJNL3FPZAZBCU64VM2NCQAZQ.png)
A Chesterfield couple is frustrated by the delay in construction of a crypt they were told would be built by now.
/cloudfront-us-east-1.images.arcpublishing.com/gray/3CUWJNFGQ5DH3BOYNTMZSNK4IM.jpg)
One Richmond woman, Lynda Sharp Anderson, says a thief actually used her identity to order an $1,100 iPhone on Walmart’s website.
/cloudfront-us-east-1.images.arcpublishing.com/gray/Z3X5YOO7B5G2RPM5C5JVJ7PFNQ.jpg)
Home insurance covers accidental or sudden damages like a pipe bursting and flooding a room in your home, but a slow leak that causes damage over time is not.
/cloudfront-us-east-1.images.arcpublishing.com/gray/HJG7YSQ6CBDU3CAZRZRL7GZEJE.png)
A moving company has agreed to pay a man to repair his hardwood floor after it was damaged by movers.
/cloudfront-us-east-1.images.arcpublishing.com/gray/B2Y25DDC4FFLFCOGXWZDBTSQEU.png)
A company has fixed all the issues with a Chesterfield homeowner’s gutters after he called 12 On Your Side.
/cloudfront-us-east-1.images.arcpublishing.com/gray/3OY2SIOYFFBD5GOP4SONOLSKEU.png)
One homeowner said Leaf Filter fixed the problem with his new gutters, but another homeowner featured in the story says he’s still having issues.
Homeowners in Chester and Mechanicsville are upset after a company poorly installed new gutters, promised to fix it and then never showed up to redo the job.
/cloudfront-us-east-1.images.arcpublishing.com/gray/DYU4PWN4WJG6LOGL467KJF2LUE.png)
Two community members are stepping up to help a Petersburg mom and dad and their children.
/cloudfront-us-east-1.images.arcpublishing.com/gray/64XZQT4NONFSFCEUQUW5BQOUJU.png)
There are several reasons to get a buyer’s agent when purchasing a home.
/cloudfront-us-east-1.images.arcpublishing.com/gray/I2NXMVCYVZDVHCQXEL63K7BNEQ.png)
A Petersburg mother says she lost most of her belongings to mold she found growing on everything including her furniture, kids’ toys and even inside storage boxes at her Cube Smart climate control storage unit.
/cloudfront-us-east-1.images.arcpublishing.com/gray/65WM5ZHW2RER7DY6KXQNVMM3EM.png)
A tree service company made things right for a Chesterfield woman who said she originally got way less than what her $11,000 payment called for.
/cloudfront-us-east-1.images.arcpublishing.com/gray/455UGJMSQ5GEHE3K2HIJQU3PGE.png)
If the work you’re considering is valued at $1,000 or more, the contractor should be licensed.
/cloudfront-us-east-1.images.arcpublishing.com/gray/NUNWAGMUQNCC3F7A7GGILCV7TQ.png)
Those living with disabilities at the Shockoe Hill apartments in Richmond are raising concerns for their safety after the elevator in building two broke down and had been out of service a few times the past couple of weeks.
/cloudfront-us-east-1.images.arcpublishing.com/gray/Z5RQAKGFJRHQVER257DNB77BZU.jpg)
/cloudfront-us-east-1.images.arcpublishing.com/gray/I6BRHXYHXFHFDP57EZNKVI6VI4.PNG)
/cloudfront-us-east-1.images.arcpublishing.com/gray/JRYAPXKVYFAKNAHD5IHT47Q32Y.jpg)
:quality(70)/cloudfront-us-east-1.images.arcpublishing.com/gray/7MN5UBB7TVFZTBZJI62WB3WQOA.jpg)
/cloudfront-us-east-1.images.arcpublishing.com/gray/4KQP4PPWSFFYRCGUTROA7PC3YE.jpg)
/cloudfront-us-east-1.images.arcpublishing.com/gray/6WQVXD3ZURD4DFEUENLMXKL5KQ.jpg)
/cloudfront-us-east-1.images.arcpublishing.com/gray/6XXSVYOMB5AEFJ56P7RDSVIFTI.jpg)
/cloudfront-us-east-1.images.arcpublishing.com/gray/QBCYMGQ445FWHLG73TN4MCUX5E.jpg)
/cloudfront-us-east-1.images.arcpublishing.com/gray/FJC67BW4ZFCSBFLOG2LGPFRXLU.jpg)
/cloudfront-us-east-1.images.arcpublishing.com/gray/V6VNVFP22FAHJOP24IW3O27KJA.jpg)
/cloudfront-us-east-1.images.arcpublishing.com/gray/3UTE5CITNNGDPBPLFUI73ZUTBA.PNG)