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On Your Side: How you can ‘Call 12’

"It's really a rewarding experience" Man reflects on becoming a Call 12 volunteer
"It's really a rewarding experience" Man reflects on becoming a Call 12 volunteer
Published: Aug. 31, 2021 at 5:49 PM EDT
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RICHMOND, Va. (WWBT) - If you have a concern or story idea, the Call 12 phones lines are open for the community to reach out to NBC12.

Dedicated volunteers answer the community’s calls, listening to concerns and story ideas. The information is then shared with the On Your Side Investigators.

Volunteers come in for shifts from 11 a.m. to 1 p.m. or from 5 p.m. to 6:30 p.m. on Tuesday, Wednesday and Thursday. The number to call is 804-345-1212.

It has been an important week at NBC12. After a year long hiatus, the Call 12 phone lines are back open. We are so thankful for our volunteers who dedicate time to answering calls and helping people who have concerns or story ideas. The information is passed along to our On Your Side Investigators to look into. As Call 12 comes back, we are in need of more volunteers. I enjoyed sitting down with Donnell Evans, who became a volunteer after he was helped by the legendary Diane Walker NBC 12. If you are interested, email: investigators@nbc12.com READ MORE: https://www.nbc12.com/2021/08/11/its-really-rewarding-experience-nbc-12-need-call-12-volunteers/

Posted by Jasmine Turner NBC12 on Tuesday, August 10, 2021

At least once a week, the Call 12 lines are staffed by community organizations such as:

NBC12 is also in need of more Call 12 Volunteers, so if you or someone you know is interested in volunteering, you can reach out to: investigators@nbc12.com

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