RICHMOND, Va. (WWBT) - Faith Janecke’s plea is simple, as a work-study student, she just wants to get paid for the job she’s done, but the senior says she’s been fighting to get reimbursed for the hours she worked months ago.
“I was not paid correctly, and I had a couple of days missing out of the first week I had started working in September," said Janecke. “Students have expenses to be paid - they have rent, they have tuition, they have school supplies they would like to buy, and when they are relying on this award as a source of income and it doesn’t come in time, what are they supposed to do?"
In that time, she says she’s reached out to the work-study office numerous times, but never got a straight answer.
“A lot of times the answers that I got seems like they didn’t really know what I was talking about, so they would have to relay it over to another person and another person,” said Janecke.
NBC12 reached out to the VCU Work-Study Office about the complaints, but the office claimed in a statement that while they would not comment on a specific federal work-study student’s situation, they are not aware of outstanding issues with work-study pay at VCU.
But Janecke says that simply isn’t the case. Since the senior first reached out, she says she was contacted by the work-study about her missing payments and she would be compensated for the missing hours on 9/4 and 9/5, and that she should expect that pay on Dec. 1.
“Many students have DM’ed me or have talked to me in the past about it, how they are dealing with similar situations themselves. I feel like just emailing them repeatedly isn’t going to do anything,” said Janecke.
VCU says that other students who face similar issues should email firstname.lastname@example.org and that if a pay discrepancy is confirmed by the financial aid department, then the additional pay will show up in a future paycheck.
Copyright 2020 WWBT. All rights reserved.