RICHMOND, Va. (WWBT) - Dominion Energy has a new app that will help customers report power outages.
It was released last month and Dominion says it’s an easy way for customers to report outages, as well as look at outages in their neighborhood. All you have to do is enter your Dominion customer ID and zip code.
Dominion says they got the idea from customers who were looking for an easier way to report a problem.
“Successful restoration is not about just getting the lights on quickly, it’s about providing information to our customers and it gives us another way to tell customers once they’ve reported their outage, ‘hey here’s when we’re going to get your lights on’ or ‘here, your lights are now on,'" said Alan Bradshaw of Dominion Energy.
The app is available on the Apple App Store and Google Play, just search for Dominion Energy.
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