FCC, Pintech to provide Va. DTV help center - NBC12 - WWBT - Richmond, VA News On Your Side

FCC, Pintech to provide Va. DTV help center

Posted by Colby Rogers - email

CHARLOTTESVILLE, VA (WWBT) - Technology research firm Pintech Corporation has announced a partnership with the Federal Communications Commission (FCC) to provide assistance with the digital TV transition.

The company will be organizing digital conversion education centers in four states, including Virginia, that will coordinate thousands of volunteers and call center technicians that can assist consumers with DTV questions.

Pintech says 5,500 volunteers across the region will help to install DTV converter boxes and it anticipates that approximately 29,000 homes to request help.

Starting on Jan. 26, a telephone hotline will be staffed around the clock to answer questions and guide individuals through their conversion set-up. Consumers can call (877) 388-0413 for assistance. Pintech estimates they will receive approximately 130,000 calls across the 4-state region.

Additionally, consumers can go to www.dtv-setup.com for help or to volunteer.

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