Macy's debit glitches - NBC12 - WWBT - Richmond, VA News On Your Side

Macy's debit glitches

From NBC12 News -

We have a Consumer Alert for anyone who shopped at Macy's on the Saturday before Christmas and paid with a debit card. You may have been billed twice.

Macy's says a system error affected stores in several states in their Central and East divisions. The glitch happened Saturday, December 20th from one to 2:45 in the afternoon.

If this happened to you, you will need your bank statements to verify the overcharges. Fax that statement to 513-573-2433 and label the fax, "Attention: Third Party Credit."

Macy's will make sure the extra charges are removed.

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