Phone scam targets your credit card - NBC12 - WWBT - Richmond, VA News On Your Side

Phone scam targets your credit card

They are legitimate sounding phone calls, that are anything but.

It's an elaborate phone scam, with one goal: getting your credit card number.

The phone calls went out to Chesterfield County residents and it asked them to call a phone number to re-activate their credit card.

If you were among those who got the call, don't call the number and don't give anyone your credit card number.

Credit and debit cards an important part of many consumer's lives, so when the phone rings and a voice on the other end claims your card is no longer valid, people do get nervous.

"Our members were concerned that our security was breached, but security was completely secure," Chesterfield Federal Credit Union spokesperson Chris Miller.

The phone call was a recording that warned credit union members that their card was no longer valid and they needed to take action right away.

"And to call a long distance number in order to have it re-activated," said Miller.

Many people who got the call, suspected it to be fraudulent, and called our newsroom to warn us.

Some even called the number, and just typed in a random set of digits to see what would happen.

In every case, the fake number still returned a message saying the card was now activated.

Chesterfield Credit Union told us, they would never reach out to their members in this fashion.

"We will never call a member or send them an e-mail and ask them for any personal information," said Miller.

They also posted a message on their web site warning their members to not fall victim to the scam and telling them they should contact the credit union right away if they suspect their account has been breached.

Something that at this point doesn't appear to have happened.

"As of right now, we have no reports of loss from members," Miller said.

And their hope is that things stay that way.

The calls were not just made to Chesterfield Federal Credit Union members, Friday the credit union also got many angry calls from non-members who thought the scheme was a telemarketing effort designed to get new members.

Credit union officials told us, they would never use a tactic like that to bring in new customers.

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