RICHMOND, VA (WWBT) - The Department of Social Services says it intends to deny a license renewal to Jones & Jones Assisted Living Facility on Forest Hill Avenue.
If Jones & Jones decides to appeal the Department of Social Services decision, an administrative hearing would then take place. The facility is allowed to operate during the appeals process.
The facility services disabled, elderly and people with mental health disorders like schizophrenia and bipolar disorder.
Late in 2017, NBC12 reported there were numerous violations found at the facility.
One of the violations said an inspector observed a resident with facial bruising:
Another one of the violations found was this:
NBC12's investigation also revealed a video of possible abuse being investigated by the Virginia Board Of Long-Term Care Administrators.
The facility, which is located at 7806 Forest Hill Avenue, has been in operation for over a decade. In December, the facility was listed for sale for $4.5 million.
"Every day, I live in agony," a resident told NBC12 in November.
"You try to go to sleep at night, and you've got like 10 bed bugs crawling all over you," the resident said. "Head lice has been going around. Bed bugs is like an infestation here … like every room has them."
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