CHESTERFIELD, VA (WWBT) - Note: This story has been updated to reflect the fact that a court dismissed Griggs' claim against Hardesty but found in his favor on his claim against the subcontractor.
We have new information on Hardesty Roofing, the company that went to the wrong house in Chesterfield's Bexley community and tore off part of a slate roof.
We're finding out this isn't the first time the company removed the wrong roof. Each time, a long, dragged-out fight ensued over how to fix it.
A second homeowner took Hardesty Roofing to court and reported the company to the Virginia Board of Contractors. He got a new roof, but he says he's still paying legal fees - and this happened in 2011.
In the John Grigg case, Hardesty Roofing got the right house number but the wrong street. Grigg says his house was covered in tarp 15 months.
He says, "The whole front half was off."
Grigg says Hardesty wanted to replace only the part that was removed and give him a discount to replace the entire shingle roof. Grigg chose to fight.
Griggs eventually got a new roof, after the court dismissed his claim against Hardesty but found in his favor on his claim against the subcontractor.
"The porch roof wasn't properly done," said Grigg. "I have to replace the siding and probably spend in the neighborhood of $20,000, including attorney fees and increased heating bills that winter, because I didn't have a roof on that part of the house."
He says it took two court battles and a Board of Contractors' investigation.
"They were given a $1,000 fine and remedial education. To me, that's a slap on the wrist."
The Department of Professional and Occupational Regulation (D-POR) found the subcontractor had insurance but was not licensed to work in Virginia. The subcontractor's insurance ended up paying for Grigg's roof - not Hardesty's.
Grigg won, but he isn't happy.
"Using a subcontractor allows him to do exactly what he's doing: hide behind the subcontractor if something goes wrong. There should be something if you're a contractor, you should have some responsibility for the action of your subcontractor."
NBC12 Investigators received a letter Monday from Hardesty's attorney about the most recent slate roof mistake that motivated Grigg to call us. The letter states, in part, that Hardesty is not legally obligated, because he hired a subcontractor to do the work and gave them the correct address. He is also attempting to satisfy homeowner Steve Lowe. It goes on to say Hardesty will assist Lowe in filing an insurance claim against the subcontractor, who is licensed and insured.
"I think they had plenty of time to correct their mistake," said Lowe. "Put my roof back like it was. That's all I want. What I had."
In addition to offering to help Lowe go after the subcontractor, Hardesty is also offering to either replace only the composite slate that was pulled off or do the entire roof in shingles.
Homeowner Steve Lowe says that's unacceptable. He wants what he had.
Hardesty told NBC12 Tuesday evening that both Grigg and Lowe are motivated by greed. He says they want more than what they had.
Here is the complete letter from Hardesty's attorney:
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