Roofers remove roof on wrong, $600K house in Chesterfield - NBC12 - WWBT - Richmond, VA News On Your Side

Roofers remove roof on wrong, $600K house in Chesterfield

Source: NBC12 Source: NBC12
CHESTERFIELD, VA (WWBT) -

Roofers made a costly mistake in Chesterfield's Bexley neighborhood. They pulled off part of a slate roof on a $600,000 house that's up for sale, but it was not the right house.

The owner of Hardesty Roofing even admits his crew went to the wrong address, but the roofing company and the homeowner are deadlocked over how to fix the mistake.

Hardesty Roofing owner Sam Hardesty says he runs a reputable, principle-based company and he will do what's right. Homeowner Steve Lowe says his slate roof is missing and Hardesty wants to replace it with shingles - and he's not having it.

The light-colored covering is where the wrong house roofers tore off the composite slate roof. Lowe discovered it missing Feb. 13. A month later, he's locked in a bitter disagreement with Hardesty Roofing over a home he's trying to sell.

"They made a horrible mistake," said Lowe. "Mistakes are costly. It's not really marketable the way it is. I just changed realtors. They couldn't even take pictures so what they did, they took a picture of the house and had an artist draw in the roof."

We found a picture of the home online before the roofing mix-up. Lowe says he chose slate when he built his home in 1985 for its curb appeal and remarkable longevity. He says for Hardesty to try to swap asphalt shingles for slate is unacceptable.

"Put my roof back like it was. That's all I want. What I had," said Lowe.

NBC12 Investigators talked to the company president just a few hours ago. It seems neither insurance company wants to cover what Hardesty estimates is a $40,000 roof replacement if Hardesty does what the homeowner wants.

"Now that we made this mistake, he's going to put on a whole new slate roof, because we tore off a little section by mistake," said Hardesty.

NBC12 Investigator Diane Walker: "There's a big difference between slate and shingle, and he doesn't want shingle. This happened through no fault of his."

Hardesty Roofing: "You are talking to me, a reputable person, on behalf of a person that's looking for unjustified enrichment."

"I have a hundred-year roof. It'll be here long after I'm gone. I could easily outlive a shingle roof. I don't want to do this again. I just want back what I had," said Lowe.

How did the mistake happen?  Hardesty says his supplier sent the materials to the wrong house. His roofers went to the home where the materials were sitting and tore off the roof. They had the right work order to go to the right address, but Hardesty says they didn't read it.

"Now that we made this mistake, he's going to put on a whole new slate roof, because we tore off a little section by mistake," said Hardesty.

NBC12 Investigator Diane Walker: "It looks like a pretty big section from what I saw."

Hardesty Roofing: "It does. We're going to make it right. Trust me. We're going to get to the bottom of this."

Lawyers are now involved on the company's behalf, but Hardesty feels it's still possible the disagreement will be settled outside court. He says he's working towards it.

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