RICHMOND, VA (WWBT) - Entry-level call-center workers at Richmond-based Allianz Worldwide Partners will be paid at least $15 per hour, the company announced.
The new minimum pay means more than 280 workers will receive raises, of 5-percent on average, and those willing to work regular weekend shifts will now see a $3 per hour increase on top of their normal pay.
Virginia's minimum wage sits at $7.25 per hour, but the company says it needed to raise its minimum wage to $15 because that is "consistent with the direction of more progressive companies as well as the demands of our business."
"Over the past few years, the responsibilities for our call-center associates have evolved, requiring more specialized skills. As we look to the future, we see these roles continuing to evolve," said Mike Nelson, CEO of Allianz Worldwide Partners USA and head of global travel insurance. "Our frontline associates will need broader skillsets that allow for the flexibility to support a variety of customers, clients and partners."
The company also introduced Operations Excellence, a program to provide training and a defined career path for their associates.
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