Pothole work ' temporarily suspended' in Richmond's alleyways - NBC12 - WWBT - Richmond, VA News On Your Side

Pothole work ' temporarily suspended' in Richmond's alleyways

Filling potholes and fixing alleyways in Richmond have been 'temporarily suspended' due to budget constraints. (Source: NBC12) Filling potholes and fixing alleyways in Richmond have been 'temporarily suspended' due to budget constraints. (Source: NBC12)
RICHMOND, VA (WWBT) -

Filling potholes in Richmond's alleyways have been "temporarily suspended" due to budget constraints.

After a mother made a public plea for help, NBC12 began looking into the City of Richmond's pothole patrol.

The woman lives in an apartment off of Chamberlayne Avenue, which has designated parking for residents and their visitors in a small alley. The apartment complex tells her the alley belongs to the city, and it is currently riddled with potholes.

NBC12 took her complaints to the Department of Public Works, where a spokesperson says "alley maintenance has been temporarily suspended due to budget constraints."

When questioned further regarding a timeline or a rundown on which areas the city crews will focus on, the spokesperson responded by saying crews "continue to fill potholes citywide based on severity, age, and proximity to one another."

In addition, alley maintenance will be done sporadically "as is deemed necessary and not with the schedule of the usual program."

The 3,000 alleys in the City of Richmond make up 200 miles of city roads. Currently, the city is receiving 25 reports a day for potholes.

You can report a pothole location by using the city’s 3-1-1 customer care system during business hours.

If your vehicle is damaged by a pothole, you can file a claim through the City Attorney’s office by calling 804-646-7940.

However, in a past On Your Side Investigation, NBC12 discovered the city will only pay your claim if it knew about the pothole two days before the incident. If you are the first person to call in the issue, it could deny your claim.

As winter weather is now behind us, the paving season will begin from April until the end of October. During that time period, crews will be doing permanent repairs and improvements.

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