Last minute help signing up for healthcare - NBC12 - WWBT - Richmond, VA News On Your Side

Last minute help signing up for healthcare


With the March 31 deadline to sign up for healthcare just days away, navigators with Enroll Virginia are booked solid through the weekend.

While Enroll Virginia is not taking on anymore clients, people with questions about healthcare can go to Chesterfield Towne Center to speak with brokers to get the answers that they need.

"I was very grateful when I found out we had it here at Chesterfield Towne Center," said Anissa King.

A month ago, Anissa King didn't have health insurance. She lost her benefits after a recent divorce. Luckily, she was able to find coverage through the healthcare marketplace with the help of agents at Chesterfield Towne Center.

"She came to me and told me what the programs were, which insurance companies offered which plans for me and my family, and what my best program to go with, as far as the insurance companies that were available," King said.

With just three days left to enroll for healthcare plans, agents and navigators are swamped with last minute sign-ups. They are urging people who need help to be patient.

"We are seeing a lot of people, and it's a steady flow. They just keep coming. Some days, we have four agents, the whole cube is full and there are people sitting everywhere," Cindy Cochran said.

If you plan on meeting with an agent this weekend, you need to bring your 2013 income tax documents and identification for each person that lives in your household.

"Now its time for people to get moving. The Federal call center and website are available 24 hours a day, so people can still get in that way and at least get their account started, so that they can come back next week when things are not as intense and complete the application process," said Jill Hanken with Enroll Virginia.

Getting help from agents worked in Anissa King's favor. She no longer has to worry about what to do if she gets sick.

"It just mean that we can now afford to go to the doctor when we get sick, and we don't have to put it off until I can have the money to pay up front. It means a lot," King said.

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