Hadley woman recalls trip on sickened cruise line - NBC12 - WWBT - Richmond, VA News On Your Side

Hadley woman recalls trip on sickened cruise line

A group from Western Mass was among the hundreds of people who got sick aboard a Royal Caribbean cruise ship after a fast-moving stomach virus came aboard.

CBS 3 spoke with a Hadley woman over the phone after the cruise docked in New Jersey Wednesday afternoon.

Jane Nevinsmith along with members of the Hadley Council on Aging joined thousands of people who boarded the Explorer of the Seas for a winter getaway vacation.

"Everybody was looking forward to getting away from winter and being in the warm tropics," said Nevinsmith. 

The voyage was smooth sailing at first.

"I had been on this ship before and it's lovely. It's a very comfortable ship, the service is lovely, the food is good and the entertainment is fun," said Nevinsmith.

But just two days into their destination to paradise, things got rocky.

"They started making an announcement saying that they were concerned that there had been some experience with people having a problem," explained Nevinsmith.

A norovirus swept through the ship making 700 passengers sick with vomiting and diarrhea.

Five of the nine Council on Aging members contracted the illness, including Nevinsmith.

"I got sick. I had as they delicately put it, one episode, and was confined to my cabin for 24 hours," she explained.

Nevinsmith said the crew quickly took action to try and prevent the virus from spreading.

"Everywhere you went you had a sense they were sanitizing. There were people wiping down the walls, elevators and wiping down the handrails constantly," said Nevinsmith.

The ship's owner, Royal Caribbean, cut short the 10-day trip and brought the cruise back to port in New Jersey.

So will Nevinsmith voyage back out on the open seas?

"I absolutely will. This crew and this company did way above and beyond what was called for. They treated us really well informed with what they could. They just did very well. I'm very happy with them," she said.

Royal Caribbean officials said passengers will be receiving a full reimbursement, with half in cash money and half to go toward a future cruise.

The ship will be completely sanitized before taking its next trip.  

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