Henrico Schools apologizes for school form mix up - NBC12 - WWBT - Richmond, VA News On Your Side

Henrico Schools apologizes for school form mix up

HENRICO, VA (WWBT) -

A mother calls NBC12 after her daughter's school mixes up her forms allowing private information to be exposed.

We've seen it happen in Chesterfield County but this time it happened in Henrico County. HCPS acknowledges there was a mix up and they are apologizing.

The document in question is a letter for a school website, HCPSLinnk, where you can access a number of things including your child's grades, schedule and student identification. A Henrico student took the letter home, but her mother, Melanie, noticed something wasn't right.

"I was looking through it, and then all of a sudden at the top it was not my daughter's name, it had somebody else's name, home address, log in information and password," she said.

That log in information is specific to that particular student. Now, this mother worries the mix-up could put her child at risk for identity theft.

"It is a minor violation of the privacy protection, but still it's personal information that I wouldn't put out there for the public," she said.

This isn't the first mix up this week involving student school forms. It just happened in Chesterfield where social security and birth certificate numbers were shared. Those parents also called our newsroom about the incident.

"It was really concerning because I know that children are one of the main targets for identity theft," says Kasesy Tross, a concerned parent. "And it's something she could have to deal with for her entire life

The Federal Trade Commission gives several suggestions for parents if you think your child's information has been compromised. They say contact the school immediately. Talk with school staff about the incident and their practices. Keep a written record of your conversations.

Henrico Schools spokesperson issued this statement, "We apologized for our mistake and took immediate steps to change the student's password. We feel fortunate that the concerns were brought to our attention and resolved quickly."

Jenks says two students at Hermitage High School were affected.

Copyright 2013 WWBT NBC12.  All rights reserved.

  • Latest news from NBC12.comNEWSMore>>

  • breaking

    1 dead, 15 hurt in mass shooting at Cincinnati nightclub

    1 dead, 15 hurt in mass shooting at Cincinnati nightclub

    Sunday, March 26 2017 12:29 PM EDT2017-03-26 16:29:37 GMT
    Cameo nightclub (FOX19 NOW)Cameo nightclub (FOX19 NOW)

    Cincinnati Police say one person was killed and 14 others injured when gunfire broke out at Cameo Nightclub early Sunday morning.

    More >>

    Cincinnati Police say one person was killed and 14 others injured when gunfire broke out at Cameo Nightclub early Sunday morning.

    More >>
  • Two people displaced after fire destroys Richmond home

    Two people displaced after fire destroys Richmond home

    Sunday, March 26 2017 11:45 AM EDT2017-03-26 15:45:01 GMT

    Two people are being helped by the Red Cross, after a fire broke out at their Richmond home. Crews tell us the fire broke out in the 5500 block of Campbell Avenue around 10:55 this morning. When they got on scene, fire crews saw flames coming from the back of the home. They were able to get the fire under control in about 15 minutes. Officials say everyone got out safely, but the damage was so bad, that a man and woman living in the home have to find a new place to live.

    More >>

    Two people are being helped by the Red Cross, after a fire broke out at their Richmond home. Crews tell us the fire broke out in the 5500 block of Campbell Avenue around 10:55 this morning. When they got on scene, fire crews saw flames coming from the back of the home. They were able to get the fire under control in about 15 minutes. Officials say everyone got out safely, but the damage was so bad, that a man and woman living in the home have to find a new place to live.

    More >>
  • Police investigate after man found shot in leg

    Police investigate after man found shot in leg

    Saturday, March 25 2017 9:26 PM EDT2017-03-26 01:26:06 GMT

    Richmond police are investigating a shooting in the city's east end after a man was shot in the leg.

    More >>

    Richmond police are investigating a shooting in the city's east end after a man was shot in the leg.

    More >>
Powered by Frankly