Dominion Power offers apologies, assistance after live wire fire - NBC12 - WWBT - Richmond, VA News On Your Side

Dominion Power offers apologies, assistance after live wire fire displaces Chester family


Dominion Power is apologizing and offering to help a Chesterfield family who lost their home to a fire.

It happened at the Westover Farms Trailer Park along East Hundred Road near Rivers Bend Boulevard.

Fire officials believe the fire started from live wires downed by Thursday's storms. Chesterfield Fire would only confirm power crews were working near the scene of the blaze.

Dominion Power says they are still investigating, but want to help the family through this tragedy.

"I've lost everything," said Kenneth Hopkins. "I have nothing."

This is not the way Hopkins and his family envisioned starting the Father's Day weekend.

"We just lost my brother three months ago," said Kenneth's daughter Melissa Marine. "Now they've lost their home and everything that was in it."

Melissa fought back tears as she held her brother's ashes. Those ashes were one of the few things firefighters were able to salvage after officials say a live wire sparked what would be a deadly blaze.

"It's not fair," cried Melissa. "It's not fair."

A neighbor shot home video. It shows the live power line energizing the metal fence attached to the family home. The family dog died from electrocution.

"And now we have lost everything in our trailer," said Hopkins. "I don't know what we are going to do. I just don't know. We have no insurance or anything."

We took those concerns to Dominion Power.

"We are deeply sorry about what has happened with this family," said David Botkins with Dominion Power. "Our heart goes out to them."

But Dominion agreed words of sympathy fall short.

"We're going to work with this family to help meet their needs," said Botkins. "We are going to partner with the Red Cross to see what we can do in regards to some housing and other assistance for them."

We questioned the extent of that commitment.

"Short term assistance?" we asked.

"Well," said Botkins. "However long it takes."

Melissa's just happy to have both her parents this Father's Day weekend.

"Because you can't replace them," said Melissa. "Everything else can be replaced."

Melissa's mother was taken to the hospital with non-life threatening injuries. We'll keep you updated on the investigation.

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