RICHMOND, VA (WWBT) - Violations range from unhealthy temperatures, improper methods used to thaw beef and pork, and even a can of WD40 right next to the plates that customers eat from. Here's what went wrong and what the restaurants did about it in this edition of the Restaurant Report.
Queen's Dim Sum at 7801 West Broad Street in Henrico is known for its signature Chinese dish.
"Dim sum, they like dim sum," manager Joe Chen told us.
But the restaurant had 7 critical violations on its last routine health inspection. The report says fuel was stored beside plates and WD40 was stored with food. Chen showed us the plates and chemicals have been moved.
"I put the chemicals on one side, and not the food," he explained.
Chen showed us chicken broth is now stored properly, not in plastic buckets he showed us on a counter.
"We don't use these anymore. This was in a container like this, but we don't use that anymore," he said.
And he says food temperatures are maintained by keeping it in the fridge as much as possible.
"If we use it, we take it out and use it right away," Chen told us.
Queen's Dim Sum had one critical on two follow-up inspections: no dates were on some food. But Chen says everything has been corrected and he's retraining the staff.
"I'm handling this seriously, you know. This is my own business. I want to do better, much better and better," said Chen.
The Health Department renewed the restaurant's permit.
In Chesterfield, El Vaquero at 7461 Midlothian Turnpike had 4 critical violations. The report says improper methods were being used to thaw cooked beef and pork. The restaurant had 6 critical violations on its follow-up inspection, including the same problem. The manager wasn't there at the time we stopped by. We left a message asking her to call us, but so far we haven't heard back.