Richmond Fire Department audit reveals need for improvement - NBC12 - WWBT - Richmond, VA News On Your Side

Richmond Fire Department audit reveals need for improvement

RICHMOND, VA (WWBT) -

A critical report leaves the Richmond Fire Department with plenty of work ahead of them. The Department took more than 30,000 calls for service in 2010, the year this report is based on.

Overall, they did a pretty good job, but that doesn't mean there isn't room for improvement.

In the 135 years the Richmond fire department has been around, they have seen quite a bit, but this report was something new.

"The fire department has never done this kind of systematic, a comprehensive organizational study," said Chief Roger Creccy

The study conducted by an independent firm analyzed every aspect of the department's work. It revealed more than 50 specific things than need to be fixed.

Among them? Improve response times. The report gave the department credit for meeting national standards, but said with some changes in their process things could be even better.

It also suggested fixing communications break downs and upgrading the stations.

Even moving their locations could make it easier to get to calls quicker.

Finally the report suggests improvements to the dispatch operation should lead to more efficient delivery of emergency services.

Chief Creecy is still digesting the report. He is hopeful his department will be able to meet its expectations.

"Their biggest fear is that they won't have the resources and enough people on the team to be able to work effectively and handle emergencies safely," he said.  

It won't be an easy challenge. But at least they will now have a road map to guide their way.

The report cost $150,000 to put together. The majority of the recommendations are expected to cost little to implement.

Copyright 2013 WWBT NBC12.  All rights reserved.

  • Latest news from NBC12.comNEWSMore>>

  • 1 person hurt, residents displaced after Henrico apartment fire

    1 person hurt, residents displaced after Henrico apartment fire

    Sunday, September 24 2017 3:17 PM EDT2017-09-24 19:17:05 GMT
    (Source: NBC12)(Source: NBC12)
    Crews are investigating, after a fire broke out at an apartment in Henrico. It happened in the 10 block of Chase Gayton Drive, around 1:23 p.m. Sunday. When crews got on scene, they say fire was coming from the top floor of a 3-story building. It took firefighters about 20 minutes to put that fire out. Officials say one person was taken to VCU Medical Center with non-life-threatening injuries, and the Red Cross is helping several occupants who were displaced by the fire. They sa...More >>
    Crews are investigating, after a fire broke out at an apartment in Henrico. It happened in the 10 block of Chase Gayton Drive, around 1:23 p.m. Sunday. When crews got on scene, they say fire was coming from the top floor of a 3-story building. It took firefighters about 20 minutes to put that fire out. Officials say one person was taken to VCU Medical Center with non-life-threatening injuries, and the Red Cross is helping several occupants who were displaced by the fire. They sa...More >>
  • Officials ID woman's body found near road in Louisa

    Officials ID woman's body found near road in Louisa

    Sunday, September 24 2017 3:12 PM EDT2017-09-24 19:12:35 GMT
    Dawn Marie Meade (Source: Louisa County Sheriff's Office)Dawn Marie Meade (Source: Louisa County Sheriff's Office)

    Police say the victim was hit by a car. Her body was found near Firehouse Drive in the Blue Ridge Shores area.

    More >>

    Police say the victim was hit by a car. Her body was found near Firehouse Drive in the Blue Ridge Shores area.

    More >>
  • Richmond Police identify woman hit and killed by van

    Richmond Police identify woman hit and killed by van

    Sunday, September 24 2017 12:12 PM EDT2017-09-24 16:12:37 GMT

    A woman has died, after police say she was struck by a van in Richmond. Police say the woman was walking across the 1100 block of Azalea Avenue around 3 p.m. Saturday, when she was struck by a van turning left off Seminary Avenue. The driver of that van stayed on the scene. Police say the woman was already dead when they got to the scene. The driver is not facing charges at this time. The investigation continues, as police work to notify the victim's family.

    More >>

    A woman has died, after police say she was struck by a van in Richmond. Police say the woman was walking across the 1100 block of Azalea Avenue around 3 p.m. Saturday, when she was struck by a van turning left off Seminary Avenue. The driver of that van stayed on the scene. Police say the woman was already dead when they got to the scene. The driver is not facing charges at this time. The investigation continues, as police work to notify the victim's family.

    More >>
  • Trending StoriesTrending StoriesMore>>

  • Boy beaten with hammer while protecting sister dies

    Boy beaten with hammer while protecting sister dies

    Sunday, September 24 2017 2:13 AM EDT2017-09-24 06:13:24 GMT
    Sunday, September 24 2017 2:13 AM EDT2017-09-24 06:13:24 GMT

    The suspect in the beatings faces charges of murder, attempted murder, and lewd acts with a child under 14.

    More >>

    The suspect in the beatings faces charges of murder, attempted murder, and lewd acts with a child under 14.

    More >>
  • 1 killed, 6 shot at Antioch church

    1 killed, 6 shot at Antioch church

    Sunday, September 24 2017 1:14 PM EDT2017-09-24 17:14:40 GMT
    Sunday, September 24 2017 6:22 PM EDT2017-09-24 22:22:04 GMT

    Metro Police have identified the shooter at an Antioch church who killed one person in the parking lot and wounded six others inside the building's sanctuary.

    More >>

    Metro Police have identified the shooter at an Antioch church who killed one person in the parking lot and wounded six others inside the building's sanctuary.

    More >>
  • Auburn student's post, selfies with rape suspect go viral

    Auburn student's post, selfies with rape suspect go viral

    Saturday, September 23 2017 10:47 AM EDT2017-09-23 14:47:04 GMT
    (Source: WSFA 12 News)(Source: WSFA 12 News)

    As shocking new details emerged this week in the rape of an Auburn University student on a bus, many immediately recognized one of the suspects named in the case.

    More >>

    As shocking new details emerged this week in the rape of an Auburn University student on a bus, many immediately recognized one of the suspects named in the case.

    More >>
Powered by Frankly