RICHMOND, VA (WWBT) - It will take several days before all Rappahannock Electrical Cooperative customers are back online, following severe storms this weekend.
Saturday evening, approximately 38,000 REC members were without power. The company says it will take several days to restore all power as a result of the destruction, extreme heat and the threat of additional damaging storms.
Other cooperatives are helping REC crews and contractors restore power. The utility hopes to have an estimate on the total restoration time by end of day Sunday.
"This storm caused excessive damage," said Tim Martin, REC's vice president of engineering and operations. "In addition to a large number of broken poles and cross arms, downed lines and damaged equipment have contributed to the widespread outages. Compared to last September's Hurricane Irene that was concentrated in the Bowling Green District, this storm resulted in nearly 30,000 more outages and was reported in all 22 counties," concluded Martin.
To report a power outage, please call 1-800-552-3904 or log into Web Self-Service and report your outage online. If the cause of the damage is evident, and you are reporting your outage by phone, please provide information concerning cause and location to the customer service representative. Callers with no additional information are encouraged to choose the automated reporting option. Members who rely on a smart phone can also access outage information and report an outage through myrec.coop.