June 14 RESTAURANT REPORT: food debris on equipment

When you're done using equipment in your kitchen, you might set it aside. But the Health Department wants restaurants to clean it right away.

We begin this Restaurant Report in Henrico at Ruby Tuesday's, 9830 West Broad Street, with 4 critical violations, including that some prep equipment was not clean. A Ruby Tuesday's spokesperson tells us all violations were immediately corrected and sent us a statement that reads:

"It's very exciting to hear about Channel 12's Restaurant Report on food safety scores! Ruby Tuesday is committed to 5-star facilities and we are always looking to improve and maintain our standards in all Ruby Tuesday restaurants. We take any and all food safety violations seriously and make it our priority to resolve immediately.

"In regard to restaurant's 3911 recent health inspection on 4/13, the four critical violations were corrected immediately. The follow up inspection on 4/17 contained no critical violations and a standardized score equivalent to 99% compliant. The prep equipment mentioned on the report was a lemon cutter that had not been immediately taken to the dish machine after morning lemon preparation. The equipment was clean before morning preparation and not used again until after it was properly cleaned and sanitized. As noted on the inspection, this violation was corrected on site during the 4/13 inspection."

In Hanover, Buckhorn Restaurant at the TravelCenters of America at 100 North Carter Road had a similar problem among it's 8 critical violations. The report says two slicers still had food debris after being cleaned and sanitized. TravelCenters of America also sent us a statement:

"TravelCenters of America is certainly disappointed with the inspection results of May 16 as those results do not reflect the high standards we expect out of all of our 208 full-service restaurants nationwide. Based on that inspection, all critical violations have been corrected. Of the secondary violations noted in the follow-up inspection of 6/8/12, all but one violation have been corrected. The final item involved replacement gaskets that have been ordered through the local food supply company and will be immediately installed upon receipt. In addition to correcting these violations, company managers have also conducted a "root cause" analysis and have taken measures to prevent these violations from reoccurring in the future."

In Richmond, SoHo at 951 East Byrd street had 7 critical violations. The inspector wrote that foods on the self-service line were sitting at improper temperatures. The manager tells us all were corrected on the spot.

You won't find a single critical violation in two years of health inspections at Quiznos, 9101 Midlothian Turnpike in Chesterfield, this week's NBC 12 Hall of Fame Award winner. Regional Operations Manager Jeff Williams says it's because they run their own inspections with even higher standards than the Health Department.

Said Williams, "We go through everything from time and temp and safety of the products, to the cleanliness of the restaurant, the friendliness of the staff. We kind of engage every aspect of the restaurant."

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