Sportsquest closes in Midlothian; members must file for refunds - NBC12 - WWBT - Richmond, VA News On Your Side

Sportsquest closes in Midlothian; members must file for refunds

The Virginia Department of Agriculture and Consumer Services (VDACS) is advising consumers that SportsQuest High Performance Center, located at 2240 Oak Lake Boulevard, Midlothian, Virginia, closed as of February 27, 2012.

Eligible members of this health spa who believe they are due refunds have until May 25, 2012, to file a claim with VDACS's Office of Consumer Affairs (OCA).

The Virginia Health Spa Act provides that, when a health spa facility goes out of business and cannot provide membership at a comparable alternate facility, all contracts are cancelled automatically and eligible members are entitled to receive a prorated refund of the unexpired portion of their contract.

SportsQuest High Performance Center did not have a comparable alternate facility and all of its contracts have been cancelled. In addition, SportsQuest High Performance Center has not responded to OCA regarding the issuance of refunds. Therefore, OCA will be issuing prorated refunds to eligible members from the surety filed with that office by SportsQuest High Performance Center.

Members who believe they are due refunds should contact OCA to file a claim. Members must establish eligibility for a refund by submitting a copy of their contract, proof of payment and a completed Health Spa Refund Request form.

This form is available here on the VDACS' website, or through the toll-free Consumer Protection Hotline at 1.800.552.9963. Press 2 to be connected with OCA.

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