RICHMOND, VA (WWBT) - Mo' Money is facing more troubles tonight. The IRS Has turned over information on the embattled tax preparation company to the Treasury Inspector General.
We are still getting calls from folks in Greater Richmond whose refund checks from Mo' Money bounced this week.
"If you do not receive a refund in Norfolk, Virginia or various places you will probably be in another load that's coming," says the owner of this tax preparation company, Markey Granberry.
From his Memphis headquarters, Granberry sat down for a 25-minute interview. When asked for details about why there's been so many problems, he was evasive.
"I don't want to speak on that at this time," said Granberry. He also tried to distance himself from the bad checks. "I'm saying if you look at those checks Mo Money taxes is not on those checks at all."
He also blamed other parties for the problems. "The processor, the Internal Revenue, the software company and the deposited bank -- the tax company does not control that," added Granberry. But, Value Bank of Texas severed ties with Mo' Money this week on its web site, declaring "it is not affiliated with Mo' Money or any tax preparers."
And NBC12 has learned that Mo' Money works with a software company called Adriot which contracts a processor called Up2U LLC.
Up2u's President told our NBC affiliate in Norfolk his company has assumed complete control over printing the refund checks because of Mo' Money's struggle to do it correctly.
Granberry still insists others are at fault.
"I'm a victim just like the people. I'm waiting just like they waiting. I'm checking with all parties involved just like they checking," said Granberry. "I just want to deeply apologize. I love the people I've been servicing these communities in these various states for over 17 years and I just want to apologize for their experience."
Several Richmond Mo' Money offices closed and have not reopened. Richmond Police tell us its received 8 formal complaints about Mo' Money, but that the IRS has taken over the investigation.
If you are still waiting on a refund check from Mo' Money or your check has bounced, we have a new number for you to try. Up2U's owner says to call (855) 872-8411.