RICHMOND, VA (WWBT) - The complaints and investigations are piling up on "Mo Money Taxes."
The company has apparently closed two offices in Richmond. Six offices were shutdown this week in the Tidewater area and several people have called 12 about problems with their refund checks.
People across the country are now complaining about Mo Money Taxes. Several people in Richmond have reached out to NBC12. Some tell us they still have not received their refund checks...others say the checks bounced.
The commercials advertise quick tax refunds. Tonight- Mo Money Taxes is under investigation by multiple police and federal agencies.
We stopped by the company's Hull Street and Belt Boulevard locations Tuesday. The doors were locked. The desks inside - empty. Nearby businesses told us Mo Money clients had been stopping by for days trying to get their refunds.
Police in Norfolk were called to control angry crowds at several Tidewater offices on Monday. Employees at the store were questioned by investigators.
Mo Money Taxes is based out of Memphis.
Our sister station in Tennessee caught up with the owner of Mo Money Taxes over the weekend.
"We're just the button pushers, meaning we just prepare the taxes, electronically file them, and we're out of it," said Markey Grandberry.
Mo Money's owner blames a computer glitch with the IRS for the refund problems.
The IRS won't comment on what's happening at Mo Money, but a spokesperson says only early filers should have experienced delays.
Congressman Bobby Scott is now looking into the claims and has said he may contact the Justice Department. If you believe your taxes were fraudulently filed call the IRS at 1-800-829-1040.