CHESTERFIELD, VA (WWBT) – NBC12 has dug up new information about a story we first broke two weeks ago. Customers of Virginia Air Mechanical, which Chesterfield County said performed faulty generator installations, may have to wait even longer to get repaired.
Virginia Air Mechanical or any of the other names it's known by isn't allowed to work in the county without written permission from officials, which at this point they said they're not ready to give. Now, however, they're working on an agreement to try to move forward safely.
"I spent $15,000 and this guy stole my money," explained David Odenkirk.
The Midlothian man showed us documents indicating he gave Virginia Air Mechanical a check that was deposited December 8th to install a whole-house generator and HVAC units. The install dates came and went and he hasn't seen any work on his house. In fact, he's still waiting to hear from the company and now the number is disconnected.
"I don't know at what point they decided just to take my money and walk away," he said.
Odenkirk is one on a long list of unhappy customers gathered by the county.
A lawyer for the company updated NBC12 Wednesday night they're in the process of getting approval to make repairs. Roger Robertson with Chesterfield said they're missing key personnel.
"We don't feel comfortable and cannot allow the work to go on without some type of a master in charge of overseeing or performing the electrical work," he explained.
The company's attorney also said they have a list of contractors that will help if the customer doesn't want them to return. Chesterfield has put together an authorization form, which would allow Virginia Air Mechanical to get other licensed companies to perform the work, but it hasn't been agreed to just yet.
County officials said when it comes to how quickly this will happen it's really up to the companies involved.
The investigation is still ongoing and the county is looking for other customers who need to be inspected. To file your complaint, call 748-1779.