Irene Aftermath: Richmond providing resources for residents

Stay with NBC12 for the latest on Irene's Aftermath
Stay with NBC12 for the latest on Irene's Aftermath

RICHMOND, VA (WWBT) - Tuesday, the City of Richmond announced several resources for residents still dealing with the effects of Hurricane Irene. These include meal sites, a schedule of GRTC busses to supermarkets, and information on debris pickup.

Tuesday night at 6:00 p.m., Richmond residents can also pick up water and non-perishable food at the following locations:

  • Fire Station #11, 1235 N. 28th Street
  • Fire Station #13, 411 W. Commerce Road
  • Fire Station #14, 2934 Hawthorne Avenue
  • RDSS, Southside, 4100 Hull Street


The City of Richmond has opened several sites that offer services that many people are currently without and desperately need.

Full Service Sites: (including meals, electrical equipment charge, and overnight shelter)

  • Arthur Ashe Center
    3001 N. Boulevard
    Richmond, VA 23220
    Lunch: Noon
    Dinner: 5:45 – 7 p.m.
    Dates: Tuesday, August 30 – Thursday, September 1

    GRTC transportation is available from 5:30 - 10:00 p.m. to Arthur Ashe: Special bus #103 with pick up stops at Warwick/Midlothian, Southside Community Services Center, 2nd & Broad Streets and Chamberlayne/Brookland Park Blvd.

Meals Site and Equipment Charging Station:

  • Blackwell Elementary School
    1600 Everett Street
    Richmond, VA  23224
    Lunch: Noon
    Dinner: 5:45 p.m.
    Dates: Tuesday, August 30 – Thursday, September 1

Meals Sites:

  • Salvation Army
    2 West Grace Street
    Richmond, VA 23220

    Time: Monday - Friday: 3:00 - 4:00 p.m.
  • R-Cap
    1021 Oliver Hill Way
    Richmond, VA 23219
    Time: Monday - Friday: 10:00 a.m. - 12:30 p.m.
  • Conrad Center
    1400 Oliver Hill Way
    Richmond, VA 23219
    Time: Monday - Friday: 5:30 p.m.

With many low income Richmonders losing the entire contents of their refrigerators, the City has also received approval to provide an additional week of benefits for those who receive SNAP benefits (food stamps), and expect those additional benefits to be activated in a matter of days. In addition, the City will be distributing non-perishable food for City residents at various neighborhood Fire Stations beginning this evening, Tuesday, August 30. The City is also working with GRTC to provide transportation specifically to grocery stores, so that residents with limited transportation resources can purchase necessary items.

"The City has been working non-stop to clean up after Hurricane Irene and assist residents in dealing with this disaster," said Mayor Jones. "With record power outages, hundreds of downed trees and numerous houses damaged, we knew City residents would require more than assistance with debris clean-up. And, the City is prepared to give that assistance. We may have debris and the lights may be out, but we can all be thankful that we are still all together as Richmonders and that we were not faced with any deaths or major injuries."

GRTC Transit System will run shuttle buses from seven (7) locations around the Richmond Metro Area to area supermarkets to assist Richmond residents who are unable to get to the market for groceries as a result of storm damage from Hurricane Irene.  The GRTC City Supermarket Shuttle will be free to the riders.

Buses will board passengers at specific locations and transport them to nearby supermarkets.  The bus operator will wait for 35 – 40 minutes while passengers make their purchases.  Then the buses will deliver passengers to their original stop.  Buses will repeat this routine throughout the scheduled service time.

GRTC City Supermarket Shuttles will operate as follows on Wednesday, August 31, 2011 (all times are approximate):

Bus # 1            Boarding at two (2) locations - Transport to the Food Lion on Jeff Davis

Hillside Court Management Office, 1500 Harwood Street

10:00 am, 11:20 am, 12:30 pm, 1:40 pm

Bellemeade Management Office, Lynhaven & Brady

10:10 am, 11:10 am, 12:20 pm, 1:30 pm

Bus #2 Frederick Faye Towers, First & Hospital Streets

10:00 am, 11:10 am, 12:15 pm, 1:10 pm, 2:15 pm – Transport to the Kroger – Lombardy & Broad

Bus #3 Boarding at two (2) locations - Transport to Food Lion on Mechanicsville Turnpike

Creighton Court Management Office, 2101 Creighton Road

10:00 am, 11:20 am, 12:30 pm, 1:45 pm

Fairfield Court Management Office, 2506 Phaup Street

10:10 am, 11:10 am, 12:20 pm, 1:30 pm

Bus #4 Boarding at two (2) locations - Transport to Food Lion on Mechanicsville Turnpike

Whitcomb Court Management Office, 2302 Carmine Street

10:00 am, 11:20 am, 12:30 pm, 1:45 pm

Mosby Court Management Office, 1543 Colter

10:10 am, 11:10 am, 12:20 pm, 1:30 pm

The need for continued supermarket shuttles will be evaluated as services are restored to neighborhoods.  The public will be notified if the GRTC City Supermarket Shuttles will be continued past Wednesday.

The city is requesting that the public be patient.  Depending upon the time of day and traffic, riders may experience delays.  These shuttles will be operated as quickly as safety permits.

For detailed route and schedule information, call GRTC Customer Service Center at 804-358-GRTC (4782), or visit


Over the past 72 hours, the City has had hundreds of workers on the streets cleaning up debris and assisting with meals and shelters.

With over 690 calls for service relating to trees, the City would like to pass on the following information regarding debris removal:

Priority Routes for City Collection of Debris:

  • Priority 1 Routes include major and minor arterials (homes where City trees have fallen on them or are leaning on them will also be categorized as dangerous and priority 1)
  • Priority 2 Routes include Collector Roads (where multiple streets feed into a main street)
  • Priority 3 Routes include Residential/Local Roads

Debris Dump Sites:

Residents wishing to discard of debris themselves can do so at the East Richmond Road Dump Site (3800 E. Richmond Road) and at 3060 Maury Street (two blocks north of Holly Springs Avenue)

  • There will be no charge for dumping at these sites

Where to Place Debris: 

  • Brush items should be placed near the curb, but
  • Not on sidewalks
  • Not in parking lanes
  • Not in stormwater drain areas in front of homes
  • In alleys, where necessary, but not blocking the alleyway

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