JAMES CITY COUNTY, VA (WWBT) – The jewelry store where this violent crime spree began re-opened its doors today. The suspects stormed Goodman and Son's in James City County Tuesday. Four employees and an air conditioning repair man were tied up and forced in a back room.
The owner of Goodman and Sons, Ned Goodman, says this was not your typical smash and grab. He believes these guys were professionals. He says they knew exactly where they were going and exactly what kind of jewelry they wanted.
Customers were coming and going again at Goodman and Sons, but the women who work inside these doors asked to remain anonymous today...fearful, while one suspect remains on the loose.
"This was a very shocking event. Particularly up here," said Ned Goodman.
Ned Goodman's father started this business in 1947. He and his two brothers took over 38 years ago.
"Of course in the jewelry business you have some crazy things that happen, but never an armed robbery in our family business," he said.
Goodman says the men were professionals; they knew exactly where to go and what jewels they wanted.
"They came in the door with their masks on, guns were drawn, and they told her this wasn't a game. Took them back and put the plastic strip ties onto them," Goodman said.
Goodman says the crooks wiped out his diamond and bridal selection and took high end watches.
"I'm shocked. I can't believe it happened," said Cynthia McGilvary.
Customers like McGilvary came back Wednesday to show their support for the store.
"You just don't take nobody's life for that you know. And then you're going to rob like that... No!" she said.
They took hundreds of thousands of dollars in merchandise. Goodman says those jewels are replaceable. His employees are not.
"Just thank god they were alert and followed the game plan. They're healthy. And we're going to get through this," Goodman said.
Mr. Goodman says he just can't wait for things to get back to normal here for not only his employees but his customers here.