Computers back at Virginia Employment Commission - NBC12 - WWBT - Richmond, VA News On Your Side

Computers back at Virginia Employment Commission

RICHMOND, VA (WWBT) - If you were trying to file unemployment claims or apply for a job through the Virginia Employment Commission, you might have had a hard time getting it done from home.

The website crashed Tuesday.

The site is back up and running now but was down all morning and into Tuesday afternoon and some people say they couldn't get on the website over the holiday weekend.

Some frustrated they can't find a job became more frustrated today when they couldn't apply for one either. 

The Virginia Employment Commission in Mechanicsville was full of people filing unemployment claims and applying for jobs today, but many of these people had to job hunt the old-fashioned way -- in person -- after the VEC's website crashed.

Jamila Chambliss couldn't get on the website over the weekend and came into the office to apply for a job.

"I'm busy," she said. "I have children, small children, so it's a big inconvenience to have to come in here."

VITA, the Virginia Information Technology Agencies runs the website and blames Tuesday's problem on old server. VITA says simply rebooting the server fixed the issue.

Several people we spoke to say problems with the website are nothing new and they've come to expect a headache trying to use the site.

"Unfortunately I've had to file claims quite frequently because of the economy," Chambliss said. "It's just become second nature for it to be down at certain times. I've kind of gotten used to it."

This latest crash comes a little over a week after a contractor hired by VITA was forced to pay nearly $5 million for the computer outage last summer that crippled two dozen state agencies including DMV, DEQ and Social Services. 

The website allows employers to post jobs as well as allow job seekers to build their resume and research employers before applying for these jobs. 

There are two VEC locations in the Richmond area - one in Mechanicsville and another in Hopewell.

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