GOOCHLAND, VA (WWBT) - If you can't get to the DMV, the DMV will come to you. That's the idea behind DMV 2 Go, a new mobile customer service center. Starting next week, it will serve people living and working in Goochland County.
From getting your vision checked to getting your picture taken, here inside the mobile office you can do everything you could inside the regular DMV.
By Monday morning, this mobile DMV office will be set up outside the Goochland County Administration Building on Sandy Hook Road. The DMV select office there was located inside the treasurer's office, which is closed right now due to a criminal investigation. Goochland's treasurer 53-year-old Brenda Grubbs is charged with embezzlement, accused of misusing thousands of county dollars. So the office is shut down right now for an audit, leaving residents with a half hour drive to the next closest DMV. That's where DMV 2 Go comes in.
"It can provide every type of service that you need from DMV that you would get in a full service; it's mobile office on wheels," said DMV Spokesperson Melanie Stokes.
Even better news, since Goochland has a DMV select rather than full service office, meaning folks can usually only do vehicle transactions like decals, titles or license plates. The mobile office will allow people to do a lot more.
"It will be a good time for them to apply for a drivers license, perhaps get a new one; it will be a good time to get an ID card," Stokes said.
Once the Goochland office reopens, DMV 2 Go will head off to help others.
"Rural areas and also college campuses, corporate campuses, military bases, retirement homes, so we are hoping to provide a convenient service for those people," said Stokes.
DMV had a fleet of mobile offices about 10 years go. The program was popular, but was cut due to budget restraints. Now, it's been resurrected thanks to a low mileage RV owned by another state agency that didn't need it anymore.
"We breathed new life into this vehicle; we recycled it to provide a new service for Virginians," Stokes said.
Starting this morning, the mobile DMV office will be set up outside the Goochland County Adminstration Building on Sandy Hook Road. It will provide full DMV services. Once the Goochland office reopens, DMV 2 Go will head off to help others.
The service will expand to Fort Lee in mid-March.