AP WWBT Douglas Southall Freeman Award

Total runtime: 3:30

No one in Central Virginia matches NBC12's  commitment to helping viewers solve problems and cut through red tape.  Our 12 On Your Side Team worked hard in 2010 to investigate viewer complaints and get results.  Viewers know they can count on us.  That's why our call 12 phone bank literally took tens of thousands  of calls last year from viewers who turned to us for help.