DMV reopens after one week of computer glitches - NBC12 - WWBT - Richmond, VA News On Your Side

DMV reopens after one week of computer glitches

Written by Sunni Blevins - bio | email
Posted by Iva Radman – email

RICHMOND, VA (WWBT) - DMV doors will open Thursday to all those people who've waited more than a week to get or renew their drivers licenses.

Extra security will be on hand to handle the crowds. An estimated 40,000 drivers have been inconvenienced by the statewide computer glitch.

For the past week DMV waiting areas have been peaceful, but will be much busier than average. On a normal day, wait time is typically 15 to 20 minutes. It will be 30 to 45 minutes on Thursday because of the backlog.

DMV staff worked into the night to test the computer system.

To prepare for the crowds, the DMV has extended its hours and bulked up staffing, even asking its law enforcement officers to step away from their regular investigator roles to help with security.

The money to pay for this extra security will come from the DMV's current operations budget, but they don't have an exact dollar figure on that just yet.

If you have business at the DMV on Thursday, there are some time frames that are better than others if your schedule allows. A lot of people will be there early in the morning before they head into work. Late afternoon is also a busy time according to DMV staff, so the best time to come by is usually the middle of the day.    

State Police along with Richmond, Hanover, Henrico and Chesterfield County Police are giving people a break if their license expired between August 25th and September 30th.

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