RICHMOND, VA (WWBT) – Walter J. Manning Funeral Home in Richmond overflowed with friends, family members, even strangers, all in memory of Jacobi. Many had heavy hearts.
"I couldn't believe it. I didn't want to believe it," said family friend, Jane Coles.
Others voiced spiritual optimism.
"Sorry it had to happen like this, but I do know we're born to die and God has this under control," said family friend, Harolette Depriest.
A cloud of questions surrounds the death Jacobi.
"I myself find it hard to believe," said family friend, Nita Coles.
The kindergarten student died last week. Family members say it happened while the six year old was under anesthesia at VCU's Dental Clinic.
"For this to happen out of the blue, that's just a horrible thing for a mother to go through. I couldn't stop crying for two days," said family friend, Pat Redmon.
During the service, Jacobi's mother stood and told the audience that she misses her son and that she'll see him in heaven. She also referred to Jacobi as an angel who brought joy to everyone. Jacobi's bus monitor spoke of the little boy's big smile and how he was always respectful.
The pastor asked everyone to not only support the family today but also in the tough days to come.
"Everybody is here today -- but a lot of people won't be there next week and that's when they're going to need somebody, said Elder Ruth Whitehead.
Some who attended the service don't know the Hill family, but say coming to show support was the right thing to do.
At this point, it's unclear what exactly caused Jacobi's life to end. What is clear is that he'll live on in the hearts of many. It could be several weeks before we know the cause of death for Jacobi.
Calls to VCU today were not returned. Last week the medical center did release a statement that read in part, "we're investigating an unfortunate incident."