RICHMOND, VA (WWBT) – A Richmond woman says her grandson died while at the dentist. Loved ones of Jacobi Hill say the little boy passed away while under anesthesia at VCU's School of Dentistry.
"He's too young to go - only six-years-old. He was in his first year of school," said Hill's grandmother, Carolyn Suggs.
Family members call the situation unimaginable.
"When you go get your teeth fixed you don't expect to end up not living," said Hill's grandfather, John Suggs.
Carolyn and John Suggs say Hill died Tuesday afternoon while at VCU's Department of Pediatric Dentistry. Hill was there for surgery. Loved ones say something went terribly wrong while the little boy was under anesthesia.
"He was just going to get caps put on his back teeth and while he was there he went into cardiac arrest. They worked on him and worked on him to try to revive him, but they lost him," said Carolyn Suggs.
In a statement VCU says, "We are investigating an unfortunate incident that happened Tuesday when a pediatric patient in the dental clinic needed to be taken to the emergency department. An internal investigation is under way to determine what happened."
The pediatric dental clinic provides oral health to children from birth to age sixteen. The department says it has a team approach -- which consists of faculty, residents, students and staff. That brings little comfort to the Suggs family.
"I don't know I just want him back so bad, said Carolyn Suggs.
Family members say Hill was in good health and that he had a physical the day before his surgery.
"I need answers, answers, answers -- somebody has got to give me some answers," said Carolyn Suggs.
Hill's body is at the medical examiner's office in Richmond. An autopsy is expected to be performed Thursday.