Loyal is now also QualityPro Green! - NBC12.com - Richmond, VA News

Loyal Termite & Pest Control

Loyal is now also QualityPro Green!

Loyal Termite & Pest Control, Inc., a pest management company with over 44 years in business in Richmond, has earned the QualityPro designation, the mark of excellence in pest management.

Becoming a QualityPro company means that Loyal Termite & Pest Control, Inc. has taken extraordinary steps to ensure that consumers can rely on us. From running criminal background checks on all of our employees to using environmentally sound integrated pest management practices, QualityPro companies are committed to providing consumers with the highest possible services.

"Becoming QualityPro was important to me, because I strive to offer consumers the best in pest management," said Joe Lupini. "This designation, like the Good Housekeeping Seal of Approval, offers consumers solid proof of the thoroughness and quality of my company's services."

QualityPro companies have met qualification built around four key principles: Business Operations, Consumer Relations, Environmental Stewardship and Technician Training. These qualifications include employing only highly trained, credentialed employees; offering a clear, easy-to-understand warranty and termite service agreement; maintaining a drug-free workplace; advertising truthfully and ethically; and maintaining an up-to-date insurance policy.

To become a QualityPro Company, Loyal Has Certified That It:

  • Has job applicants fill out an application
  • Conducts interviews before hiring
  • Checks references
  • Conducts criminal background checks
  • Conducts motor vehicle records checks
  • Has a drug-free workplace policy
  • Meets minimum insurance policy requirements
  • Meets QualityPro company service vehicle standards
  • Has a standard dress policy
  • Has an on-the-job safety policy
  • Advertises according to QualityPro standards
  • Has a termite warranty/service agreement that meets requirements
  • Has a customer communications policy
  • Ensures employees are tested and trained to the highest industry standards.
  • Provides an IPM information sheet to consumers
  • Practices proper pesticide handling
  • Has ensured that technicians and sales employees pass a state administered or QualityPro exam
  • Agrees to complaint-triggered audits ensuring adherence to QualityPro guidelines 

    Loyal Termite & Pest Control, Inc. is proud to be serving our community as a QualityPro company. For more information about how we can serve you better, contact us.

    QualityPro is the mark of excellence in pest management. This program is increasing the professionalism of the industry through self-regulation; stimulating consumer demand through increased confidence and a higher public perception of industry professionalism; and providing marketing opportunities to participating companies by recognizing commitment to excellence and higher performance standards. For more information, visit www.npmaqualitypro.org.