Robocalls: Scammers try to steal from bank accounts

By Diane Walker - bio | email
Posted by Terry Alexander - email

RICHMOND, VA (WWBT) – Watch out for phone scammers ringing up potential victims in an effort to steal from their bank accounts. It starts with a robo call. What you need to know in tonight's 12 On Your Side.

We googled the number, and discovered a list of complaints from people who answered the ring, but took an additional step -- they reported it. This is the number: 610-404-3141. That's showing up on more and more phones.

The recipient is instructed to press 9, talk with a live operator and lower your credit card interest rate.

"'It's a scam so beware and do not give out personal information," said Elaine Lidholm, Virginia Department of Consumer Affairs.

Some people who don't even have credit cards are getting the call. The representative says they're from card services, no bank name is disclosed. They urgently claim your eligibility will soon expire.

"Don't take the bait when people are phishing for your personal information, but people still get caught up in it," said Lidholm.

NBC12 called the number hoping to reach a person, but got a recording instead got a recorded message that states: "The number you have dialed has been changed, the new number is…"

The new number welcomes you to a 24-7 conference room, an uncensored party line, where you need a four digit code to join. Most people seem to recognize it's a scam, but some are curious, and play along.

"They can lose their identity especially if you give out your social security number, account numbers," Lidholm said. "They can access your accounts. They can put charges on your credit cards."

If you get a robo call, report the number to the FTC National Do Not Call Registry. If you get an e-mail, phishing for this type of information, don't open it. Send the e-mail

Consumer Affairs also says you should check your monthly bank statements the moment they arrive, and request a free copy, once a year from the three credit reporting bureaus -- Trans Union, Experian, and Equifax.

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