12 On Your Side Followups

By Diane Walker - bio | email
Posted by Terry Alexander - email

RICHMOND, VA (WWBT) – 12 On Your Side works because of many viewers like you. Tonight, we want to update you on three recent stories we were able to help solve, get the public involved, or in this case, find a resolution, when the person who called us, couldn't.

Lynette Hicks called 12 for help getting through to the Virginia Employment Commission. Her benefits had stopped -- and despite all her efforts, to file for an extension, she was not able to get through on the phone.

V.E.C. called Lynette immediately. Turns out, she was not only entitled to an extension, she still had money in her account. Lynette had mistakenly opened a second claim, and that shut down her payments:

"They did say I had some money I was entitled to and that they were going to make sure the money was in my account by today. It was there. It was there," said Lynette Hicks. "I'm relieved. I'm relieved. I would probably still be battling with this if it wasn't for Channel 12 getting involved."

The amount of supplies collected for Haiti earthquake victims on one Saturday at 12 area Walmarts was impressive. 200 Fort Lee soldiers and marines unloaded 11 trucks, did inventory, and then boxed them in a 40 foot, sea worthy container bound for Haiti. Just in time for rainy season.

The Nazarene Compassionate Ministries" covered the cost of shipping 45,000 bottles of water, and 850 boxes of medical supplies, food items, and tarp to serve as shelter.

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