RICHMOND, VA (WWBT) - It's still unclear what caused a CSX freight train to derail in downtown Richmond just east of Hospital Street near Seventh Street. More than a dozen cars veered off the tracks. Some overturned sending the coal it was hauling, flying. The incident has caused a bit of commuter chaos. Hundreds of passengers traveling between Richmond and Newport News are being bused.
"I was like, oh my god, its bad enough with the layover and then they got to put us on a bus," said commuter Geraldine Harris.
Harris found out about the change this morning.
"It was a smooth ride up to visit a relative and pretty much a smooth ride, until this point," said Harris.
Other passengers like Virginia Haller are breathing a sigh a relief. She's headed to North Carolina. Her train is on track and on time.
"This is like my first trip to see my grand babies so it's like I can't miss this trip. I have to go," said Haller.
The one hundred car train that ran off the tracks was headed to Hopewell. A National Transportation Safety Board official spent time at the crash scene today. A CSX official says a thorough investigation is now underway.
Some passengers say they're requesting to be reimbursed for the inconvenience. No word yet from officials on whether those requests will be fulfilled.
A CSX official said Amtrak and CSX service should be back on schedule around 3:00 am tomorrow. Just in time for the morning commute.