55 year old Loucendia Lambert was on her way to work at the state health department when her life was cut short. A flower bouquet serves as reminder of the GRTC bus tragedy that claimed the life of Lambert, or Lou to her coworkers on the 8th floor of the state health department.
In an email obtained by NBC12 from the State Health Commissioner to Lambert's colleagues, Lambert was described as a compassionate person with a distinctive laugh. She touched many lives through her work to help detect and treat hearing loss in children.
"Today was obviously a very difficult day for the GRTC family and particularly for the family of the victim," said GRTC CEO, John Lewis.
Lambert was crossing 14th during the Wednesday morning rush when she was struck by the bus. Some describe the intersection as dangerous.
Our cameras rolled as a Capitol Police officer patrolled the area into evening rush hour -- ticketing at least one driver for a traffic offense.
Lewis says while police review surveillance video from the five cameras on the bus, his company has launched an internal investigation. Lewis says all GRTC bus drivers go through weeks of rigorous training including classroom and simulation before they even hit the road. Every two years, drivers take a refresher course.
"Safety is our number one priority here at GRTC our reputation our business is based upon the ability to provide safe efficient effective transportation to our customers," said Lewis.
The bus driver involved in the accident is on paid administrative leave and before she can drive a GRTC bus again, she'll undergo some retraining. She's worked for GRTC for three years.