NBC12.com-Richmond, VA News, Weather, Traffic & Sports12 On Your Side Alert - story archive
We're on your side each week, tracking the latest scams and warning you, about the latest ways crooks are trying to steal from you. Also, if you think you've been scammed or ripped off, let us know about it -- our team will investigate and work to get you answers and to make sure others know about the fraudulent activity.
Sunday, May 13 2012 11:15 PM EDT2012-05-14 03:15:33 GMT
An On Your Side Alert -- if you're looking to buy or sell a car. It may not be a easy as you thought. Remember, crooks are just waiting for you to slip-up, so they can collect.More >>
An On Your Side Alert -- if you're looking to buy or sell a car. It may not be a easy as you thought. Remember, crooks are just waiting for you to slip-up, so they can collect.More >>
Thursday, May 10 2012 11:15 PM EDT2012-05-11 03:15:27 GMT
RICHMOND, VA (WWBT) – A 12 On Your Side Alert if you have ever ordered pizza. Crooks are sending out fake delivery confirmation emails hoping you click the links. We talked to a cyber expert who exposedMore >>
A 12 On Your Side Alert if you have ever ordered pizza. Crooks are sending out fake delivery confirmation emails hoping you click the links.More >>
Sunday, May 6 2012 11:16 PM EDT2012-05-07 03:16:07 GMT
RICHMOND, VA (WWBT) – If you're having trouble paying your mortgage, beware of loan modification offers - not all of them are legit. The Federal Government recently shutdown a company accused of defraudingMore >>
If you're having trouble paying your mortgage, beware of loan modification offers - not all of them are legit. The Federal Government recently shutdown a company accused of defrauding hundred of homeowners.More >>
Tuesday, May 1 2012 5:20 PM EDT2012-05-01 21:20:39 GMT
RICHMOND, VA (WWBT) – A 12 On Your Side Alert about making sure that prescription you're taking is the right one. New technology is making huge strides for doctors and patients, but sometimes, it can beMore >>
Make sure that prescription you're taking is the right one. New technology is making huge strides for doctors and patients, but sometimes, it can be as simple as asking questions.More >>
Monday, April 30 2012 12:14 AM EDT2012-04-30 04:14:31 GMT
RICHMOND, VA (WWBT) – Crooks are getting pretty savvy when it comes to online scams. There's a scary one you need to watch out for if you do your banking online. Criminals are creating fake chat boxesMore >>
Crooks are getting pretty savvy when it comes to online scams. There's a scary one you need to watch out for if you do your banking online. Criminals are creating fake chat boxesMore >>
Thursday, April 26 2012 1:20 PM EDT2012-04-26 17:20:29 GMT
A 12 On Your Side Alert about the danger of losing your cell phone — these days they carry a lot of personal information, that can be a nightmare in the wrong hands. Ronnie Giberson is just like mostMore >>
A 12 On Your Side Alert about the danger of losing your cell phone — these days they carry a lot of personal information, that can be a nightmare in the wrong hands.More >>
Wednesday, April 18 2012 6:00 PM EDT2012-04-18 22:00:52 GMT
Be careful when you open up your next Verizon bill online, it could be a fake. Fraudulent emails claiming to be from Verizon are making the rounds.More >>
Thursday, April 12 2012 6:20 PM EDT2012-04-12 22:20:28 GMT
The Federal Trade Commission is sending a warning to car dealers -- don't run deceptive ads. The consumer organization recently ordered several car dealers to stop running ads it called misleading.More >>
Tuesday, April 10 2012 10:22 AM EDT2012-04-10 14:22:36 GMT
Crooks are phishing for your banking information, claiming to be with a company named Nationwide Security — the BBB couldn't find anything in its records on the company, and believes it's a fake.More >>
Monday, April 9 2012 10:16 AM EDT2012-04-09 14:16:07 GMT
Mac users, it appears the day of reckoning has come!
Thanks to a well-documented flaw that Apple didn't patch for three months, hundreds of thousands of people are now infected with a virus, that could get nasty!More >>
Friday, April 6 2012 11:59 PM EDT2012-04-07 03:59:10 GMT
NBC12 has learned of a phone scam making its way around town. In the scam, the scammers are asking you to power up your PC and basically causing it to malfunction, and then soliciting you to give up some personal information.More >>
Wednesday, April 4 2012 6:09 PM EDT2012-04-04 22:09:34 GMT
A 12 on Your Side alert if you have a smart phone. You may not know it, but your address book contacts are at risk when you use online services. Your information can be accessed when you link to some of the most popular sites with your smart phone.More >>
Monday, April 2 2012 12:46 PM EDT2012-04-02 16:46:09 GMT
Malware called "DNS Changer" will attempt to block computers from accessing the internet in July, but there's a way you can check to see if your computer is infected right now.More >>
Wednesday, March 21 2012 6:00 PM EDT2012-03-21 22:00:32 GMT
A 12 On Your Side Alert for anyone who thinks bankruptcy is the answer to mounting student debt. A typical student owes about $25,000 when they finish school. But that debt stays with you -- always.More >>
Monday, March 19 2012 9:17 AM EDT2012-03-19 13:17:08 GMT
RICHMOND, VA (WWBT) – Crooks are betting that you will lose your pet. It's called the lost pet scam. We've all seen these signs, grief stricken pet owners hoping to reunite with their pets. The problem,More >>
Friday, March 16 2012 7:13 AM EDT2012-03-16 11:13:23 GMT
If you're sick of getting flooded with junk mail, you have options. You can opt out from receiving some of the offers. In some cases, all you have to do is read the fine print.More >>
Wednesday, March 7 2012 6:00 PM EST2012-03-07 23:00:37 GMT
A local restaurant calls 12 after it's nearly taken for hundreds of dollars. The caller used a system called IP-Relay, designed to help the hearing impaired.More >>
Wednesday, February 29 2012 8:01 AM EST2012-02-29 13:01:54 GMT
It's taken a good 13 years to get over Madison. God blessed her parents David and Lisa Barron with their special-needs daughter for four-and-a-half years. Unable to walk, talk or breathe on herMore >>
Monday, February 27 2012 5:05 PM EST2012-02-27 22:05:39 GMT
In the United States, there were ten million victims of identity theft last year, and many of these victims had their information compromised electronically.More >>
Wednesday, February 22 2012 11:10 PM EST2012-02-23 04:10:57 GMT
That next phone call you get could end up cost you thousands of dollars. The Better Business Bureau is warning about a company "cold calling" the elderly with work at home offers.More >>
Sunday, February 19 2012 11:13 PM EST2012-02-20 04:13:16 GMT
A viewer looking to make some extra cash called 12 after she says she was nearly taken in by crooks targeting a website for people looking to be care-givers. We investigated and discovered why even on legitimate job sites, you have to be careful.More >>
Thursday, February 16 2012 11:10 PM EST2012-02-17 04:10:50 GMT
You've heard of house flipping but what about dog flipping? Well, it was a mystery to us too. We investigated and turns out it happens in our area. People are targeting pooches to make a profit. So if you need find a new home for your pet, be warned, dog flippers are on the prowl.More >>
Monday, February 13 2012 8:49 AM EST2012-02-13 13:49:42 GMT
Websites offering legal help can be a great tool and possibly save you some money. But legal experts warn, use them with caution. If you are not careful, online legal help could landMore >>
Friday, February 3 2012 5:10 PM EST2012-02-03 22:10:21 GMT
A recalled vehicle is a problem that could impact you or someone you know. If you ignore the notice, the consequences could be fatal. But a bigger problem, many people may not know their car is under a recall.More >>
Wednesday, February 1 2012 6:00 PM EST2012-02-01 23:00:31 GMT
It's tax time and for most, that means a refund. But if you're not careful, you could lose that money and a lot more, crooks could steal your identity.More >>
Monday, January 30 2012 4:39 PM EST2012-01-30 21:39:05 GMT
With all the nice weather lately, it may not feel like it but winter is here. For many, it's time to get their chimneys inspected and make sure everything is working properly.More >>
Wednesday, January 25 2012 6:22 PM EST2012-01-25 23:22:56 GMT
Tax season is here and most people can't wait to cash those refund checks. If you want money right away, there are loans called Refund Anticipation Loans.More >>
Wednesday, January 11 2012 6:00 PM EST2012-01-11 23:00:48 GMT
If you're look for a job, crooks are betting on your desperation. Phony offers are popping up in mail boxes offering you a job and a huge check up front.More >>
Wednesday, December 21 2011 6:01 PM EST2011-12-21 23:01:04 GMT
If you need some paving work done, don't be so quick to give up your cash. A local business called 12 to warn the public about a paving scam making the rounds in the area.More >>
Monday, December 12 2011 11:01 PM EST2011-12-13 04:01:08 GMT
A warning from the Better Business Bureau; don't click the link. Scammers are flooding email boxes with phony emails appearing to be from Amazon.com. Clicking the link may infect your computer with a virus and you could be putting your private information in the hands of crooks.More >>
Thursday, December 8 2011 11:07 PM EST2011-12-09 04:07:09 GMT
Martha A. Nicholas
Martha Nicholas is charged with obtaining money by false pretenses. Hanover authorities say she lied about having cancer and took money from sympathetic donors, who gave -- believing their donations, would pay her medical expenses, and hardships related to her illness.More >>
Wednesday, November 23 2011 5:11 PM EST2011-11-23 22:11:36 GMT
If you're thinking about getting a tattoo, doctors and experts say don't just go to anyone. They say you're putting your health at risk, if you're not getting your tattoo from a licensed professional.More >>
Tuesday, November 22 2011 11:01 PM EST2011-11-23 04:01:23 GMT
If you are getting suspicious calls claiming that you owe an outstanding debt, don't give up any personal information. It could be a scam designed to get your money.More >>
Wednesday, November 16 2011 11:10 PM EST2011-11-17 04:10:54 GMT
It's an ongoing debate, cell phones and the risk of Cancer. There are devices that claim to shield you from harmful radiation released by your cell phone.More >>
Wednesday, October 26 2011 6:15 PM EDT2011-10-26 22:15:47 GMT
There's an App for just about everything. The Better Business Bureau can now add its name to the ever growing list. The consumer organization now has an App that helps consumers research businesses on the go.More >>
Thursday, October 13 2011 7:37 AM EDT2011-10-13 11:37:47 GMT
The coupon craze is spreading like wild fire. It can be a great way to save money, but experts warn not every coupon site is legitimate and not every coupon is real.More >>
Wednesday, September 28 2011 6:05 PM EDT2011-09-28 22:05:50 GMT
When it comes to paying bills, many consumers use Auto Bill Pay. It's quick and easy, but financial experts warn, don't get too laxed with the convenience.More >>
Thursday, September 22 2011 11:15 PM EDT2011-09-23 03:15:55 GMT
Many of you are still cleaning up and dealing with the recent natural disasters -- a Hurricane and an Earthquake. It could happen again, if it does, would you be prepared financially?Financial expert say most of you are not ready.More >>
Wednesday, September 7 2011 6:01 PM EDT2011-09-07 22:01:15 GMT
Tonight's On Your Side Alert is a warning from Wells Fargo. The bank says scam artists are randomly calling customers, trying to get private information. Here's how the scam works and how to avoid the trap.More >>
Wednesday, August 17 2011 6:00 PM EDT2011-08-17 22:00:38 GMT
Golfers beware! U.S. Customs and Border Protection says its seizing an increasing number of counterfeit golf products ordered by consumers over the internet.More >>
Sunday, August 14 2011 11:01 PM EDT2011-08-15 03:01:06 GMT
When you get that helpful email reminder from the credit card company and decide to go online and quickly pay it you may click on links and open attachments.More >>
Wednesday, August 10 2011 5:54 PM EDT2011-08-10 21:54:29 GMT
A warning from the Better Business Bureau. It says an online company, called OnlineBusinessScams.com -- is charging for services it and other agencies offer for free.More >>
Sunday, August 7 2011 11:00 PM EDT2011-08-08 03:00:41 GMT
If you're thinking of getting a car title loan for some quick cash, you may want to find another way to get the money. Consumer advocates say even with a new law, the loan could be a financial nightmare.More >>
Wednesday, August 3 2011 6:51 PM EDT2011-08-03 22:51:07 GMT
Last month, viewers called 12 about a local tree service company believed to be targeting the elderly. The company in question is J. Murphy General Tree Service.More >>
Monday, August 1 2011 6:45 PM EDT2011-08-01 22:45:56 GMT
We are just days away from the Debt Ceiling Deadline and many of you are probably wondering how to protect your money. NBC12 talked to a local investment expert about what this all means and what you should be doing with your moneyMore >>
Thursday, July 28 2011 4:34 AM EDT2011-07-28 08:34:50 GMT
It's the newest thing for your Smart Phone -- still, security concerns keep a lot of people from mobile banking. While banks are doing their part, some experts says a Smart Phone is only as safe as the consumer using it.More >>
Sunday, July 17 2011 11:01 PM EDT2011-07-18 03:01:01 GMT
You may be thinking about getting an online degree, but does it have the same worth as the typical brick and mortar degree? The experts says regardless of how you obtain your degree, there's a lot of homework that must be done first.More >>
Sunday, July 10 2011 11:10 PM EDT2011-07-11 03:10:35 GMT
Contacts may seem harmless -- but they can be dangerous if not used properly. If you bought contacts from someone who is not a doctor, it's illegal.More >>
Friday, July 8 2011 11:16 PM EDT2011-07-09 03:16:03 GMT
If you've recently gotten a payday loan online -- you may not know it, but it is illegal here in Virginia. Despite the law, companies continue to offer them.More >>
Monday, July 4 2011 10:01 AM EDT2011-07-04 14:01:33 GMT
If you have a computer problem -- Microsoft says don't expect a random call from them. The company says crooks are "cold" calling consumers offering free help.More >>
Wednesday, June 29 2011 6:00 PM EDT2011-06-29 22:00:41 GMT
Would you co-sign for your child to get a credit card? Before you say yes, financial experts say make sure you're ready to pay up if your child doesn't pay the bill.More >>
Wednesday, June 22 2011 6:01 PM EDT2011-06-22 22:01:05 GMT
Crooks have found a new way to try and take your money. Instead of trying to get you to wire money -- many are hoping for payment with a MoneyPak card.More >>
Sunday, June 19 2011 11:11 PM EDT2011-06-20 03:11:00 GMT
Most people are on Facebook or they are thinking about signing up. Regardless of your status, we have a warning about protecting your privacy while on the social media site.More >>
Monday, June 6 2011 9:17 AM EDT2011-06-06 14:17:54 GMT
Many "unemployed" workers are turning to freelance jobs to pay the bills. While there is some good work to be found, the better business bureau says there are scams to look out for as well.More >>
Friday, June 3 2011 6:00 PM EDT2011-06-03 22:00:47 GMT
Graduation is a big day for students but after the degree -- there's another major task, paying back those loans. According to one financial site, the class of 2011 is the most indebted class ever.More >>
Tuesday, May 24 2011 11:10 PM EDT2011-05-25 03:10:27 GMT
If you're planning a trip soon, don't be so blown away by the pictures of that sandy beach or that hotel suite fit for a king -- they could be fakes. There is a new website that will help you separate reality versus fantasy.More >>
Monday, May 23 2011 6:00 PM EDT2011-05-23 22:00:25 GMT
Last July, we told you about construction on the Pocahontas 895 and the new credit card tolls. Many people wanted to know if would work. Nearly a year later, crews are still working out the kinks.More >>
Sunday, May 15 2011 11:10 PM EDT2011-05-16 04:10:37 GMT
A Chesterfield woman calls 12 claiming her life was in danger. She claims the threats came from people on Facebook. We investigated and found out there's a difference between an actual threat and simple freedom of speech.More >>
Sunday, May 8 2011 11:00 PM EDT2011-05-09 04:00:48 GMT
You may remember, several months ago, we told you about the dangers of your kids playing online games with strangers. After seeing that report, a viewer called 12 with another concern -- she says her son was addicted to video games.More >>
Friday, April 22 2011 9:00 PM EDT2011-04-23 02:00:12 GMT
If you're looking to rent a home, don't be so quick to give up your cash. Those Internet rental scams are still out there and crooks are preying on the desperate and unsuspecting.More >>
Wednesday, April 13 2011 6:01 PM EDT2011-04-13 23:01:00 GMT
It's Tax season! But you need to worry about more than just meeting the tax deadline. Crooks are looking to cash-in. It's why the IRS has released its list of Dirty Dozen Tax scams. Special Agent Patrick Brown with the IRS is working to protect your money.More >>
Sunday, April 10 2011 11:00 PM EDT2011-04-11 04:00:51 GMT
Nearly 45% of all people looking for a job can be classified as long term unemployed, meaning they've been looking for a job for nearly 8 months or longer.More >>
Sunday, April 3 2011 11:00 PM EDT2011-04-04 04:00:43 GMT
It seems you can't do anything online these days without a password...and that can be both good and bad! In tonight's 12 On Your Side Alert, we take a look at the best practices for password protection, and look at some new high-tech ways to get online without a password.More >>
Wednesday, March 30 2011 6:00 PM EDT2011-03-30 23:00:57 GMT
A warning from the Better Business Bureau. It says crooks are posing as BBB representatives and calling people in the area telling them they they've won a sweepstakes.More >>
Wednesday, March 23 2011 6:15 PM EDT2011-03-23 22:15:56 GMT
Losing weight is a struggle for millions of people. It's part of the reason the weight loss industry is a billion dollar business. Medical experts we spoke with say be careful, paying for quick promises to melt away the fat may be throwing money down the drain.More >>
Wednesday, March 16 2011 6:10 PM EDT2011-03-16 22:10:47 GMT
We spend tens of millions of dollars on our pets every year in the United States, especially on the everyday things they need to stay healthy. Items such as prescriptions, flea medicine, and heart worm pills can be so pricey at the vet's office.More >>
Wednesday, March 9 2011 6:10 PM EST2011-03-09 23:10:19 GMT
Free sounds good, but it's not always the best option, especially when it comes to online offers. The Better Business Bureau is warning consumers about the dangers of downloading free movies online.More >>
Wednesday, March 2 2011 7:46 AM EST2011-03-02 12:46:36 GMT
Another mood altering item that's gaining popularity: brownies. They're called "Lazy Cakes"...and are filled with a legal, secret ingredient that claims to relax you. In tonight's 12 On Your Side Alert, Gray Hall explains what's in Lazy Cakes that has some doctors so concerned.More >>
Friday, February 25 2011 5:14 AM EST2011-02-25 10:14:32 GMT
Pick-pockets are going high tech. Crooks are now exploiting the technology on your credit card. They can steal your card number right out of your wallet without every touching you.More >>
Tuesday, February 22 2011 11:10 PM EST2011-02-23 04:10:41 GMT
Do you know your credit score ? If not, you may want to find out today. A good credit score could mean the difference between cheaper payments or even landing a job.More >>
Friday, February 18 2011 11:05 PM EST2011-02-19 04:05:45 GMT
Times are tough not only for consumers but also for small businesses. Every penny counts and if you think you are entering a great deal -- make sure you read anything you sign.More >>
Sunday, February 13 2011 11:00 PM EST2011-02-14 04:00:39 GMT
If you're thinking about finding love online - a warning - some crooks are seeing green. They're hoping to cash in on your need for romance. We have some tips to keep you safe while surfing for love online.More >>
Monday, January 31 2011 9:10 AM EST2011-01-31 14:10:32 GMT
Recently, we've reported on several apartment fires in the area. It prompted a question about apartment fire safety. We did some investigating and have some tips to keep you safe.More >>
Wednesday, January 26 2011 6:15 PM EST2011-01-26 23:15:35 GMT
You're hired. That's what many people without work want to hear. But job seekers beware - the Better Business Bureau says the weak economy is a prime-time for job scams. Crooks look to earn big off of your desperation.More >>
Monday, January 24 2011 9:08 AM EST2011-01-24 14:08:35 GMT
As of January 14, the IRS website is live and ready to accept tax filing electronically. However, we found another way to file taxes, simply with the click of a smart phone.More >>
Wednesday, January 19 2011 6:00 PM EST2011-01-19 23:00:57 GMT
Gold is hot right now but be careful what you consider an investment. Gray Hall investigated and talked to experts about what you should look out for.More >>
Tuesday, January 18 2011 6:01 PM EST2011-01-18 23:01:00 GMT
The state of Michigan gave her an identification card, so why won't Virginia? Carrie Harden wants an answer from the D.M.V. but mostly she wants an I.D. card. 12 on Your Side is looking into her complaint.More >>
Wednesday, January 12 2011 6:01 PM EST2011-01-12 23:01:09 GMT
A viewer called 12 about what he feels was a deceptive sales tactic by a major cell phone company. Gray Hall investigates and tells you why you should always read the fine print.
Wednesday, December 29 2010 6:00 PM EST2010-12-29 23:00:20 GMT
What to do if your trip turns into a nightmare? Scenes of thousands of passengers stranded in airports when their flights were canceled by the weekend blizzard have replayed in airports all across the northeast. In tonight's 12 on Your Side Alert, what's your recourse if something like this happens to you?More >>
Wednesday, December 22 2010 6:05 PM EST2010-12-22 23:05:14 GMT
If you use the computer, there is a good chance somebody is tracking your habits. The FTC is working to better protect your privacy. It's considering a "Do-Not-Track List" -- similar to the "Do-Not-Call List."More >>
Wednesday, December 8 2010 6:00 PM EST2010-12-08 23:00:25 GMT
Pets are a part of many families. A big decision is where to leave them when you can't be home with them. Many people turn to Kennels -- but consumer groups like the Better Business Bureau say before you use the service, you need to do your homework.More >>
Wednesday, December 1 2010 6:12 PM EST2010-12-01 23:12:13 GMT
Chances are you or someone you know has been a victim of identity theft. If so, you may be shopping for an id theft service to protect you and there are some things to keep in mind before you spend your money.More >>
Tuesday, November 23 2010 11:04 PM EST2010-11-24 04:04:09 GMT
New financial regulations put a major dent in revenue for big banks. It also provided relief to consumers from some of those unwanted fees -- but banks are now searching for new ways to make money off customers.More >>
Monday, November 22 2010 11:00 PM EST2010-11-23 04:00:31 GMT
If you are not careful, you could be the next victim of a scam. The United States Postal Service is confident, the more you know about fraud -- the less likely you are to become a victim.More >>
Friday, November 12 2010 11:00 PM EST2010-11-13 04:00:14 GMT
Once again, criminals are targeting homeowners. This time they're mailing out two new letters hoping you take the bait. One is a deed retrieval service; the other is a mortgage audit notice.More >>
Friday, November 5 2010 11:00 PM EDT2010-11-06 03:00:22 GMT
The word is spreading about Brazilian Blowout - a hair straightening product that promises to turn frizzy locks into silky smooth manageable hair. No one is doubting that it works, but there are concerns about the product's safety.More >>
Friday, November 5 2010 8:05 AM EDT2010-11-05 12:05:07 GMT
A long list of people are taking aim at Brenda Lee's non-profit company. Many called 12 on Your Side for help. Diane Walker interviewed 10 former employees and vendors who are intent on getting their money.More >>
Friday, October 29 2010 6:00 PM EDT2010-10-29 22:00:49 GMT
There's more help for those who may have been victimized by the very companies they turned to for help. Many people use debt settlement companies to help relieve financial hardships like mounting credit card bills, but some of those companies just added to the problem.More >>
Wednesday, October 20 2010 6:15 PM EDT2010-10-20 22:15:11 GMT
A viewer called NBC12 wanting answers about a letter he received claiming he won thousands of dollars. We investigated and discovered the caller's suspicion was right on the money.More >>
Monday, October 18 2010 11:10 PM EDT2010-10-19 04:10:12 GMT
If you get an offer for a business credit card in the mail -- don't be so quick to sign up. Credit cards for businesses are not covered under the Credit Card Act of 2009.More >>
Wednesday, October 13 2010 6:15 PM EDT2010-10-13 23:15:17 GMT
Tax season is not here yet but crooks are already sending out phony emails hoping to get your personal information, and possibly take your money.More >>
Monday, October 11 2010 11:15 PM EDT2010-10-12 03:15:01 GMT
The Richmond Police Department is reminding people to write down their Electronic Serial numbers and keep them in a safe place. Investigators say this small step is well worth your time and effort.More >>
Wednesday, October 6 2010 6:00 PM EDT2010-10-06 22:00:09 GMT
It's a crime that could happen to you -- laptop theft. If you become a victim, it could open you up to identity theft, you could lose pictures and other irreplaceable information.More >>
Tuesday, October 5 2010 5:29 AM EDT2010-10-05 10:29:39 GMT
How would you like a free iPad? There are commercials running on the radio about a website offering the devices for free. We did some digging, and the Better Business Bureau says free may not always be what you think.More >>
Wednesday, September 22 2010 6:10 PM EDT2010-09-22 23:10:41 GMT
The Federal Trade Commission is cracking down on debt relief companies that don't follow through with their promises. Starting Monday, for-profit companies offering these services will face tougher guidelines.More >>
Wednesday, September 15 2010 6:12 PM EDT2010-09-15 22:12:53 GMT
If you have a pet then you know caring for your animal can get expensive. Pet insurance could save you money and mean the difference between life and death for your animal.More >>
Sunday, September 12 2010 11:00 PM EDT2010-09-13 03:00:43 GMT
The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of suspicious telephone calls where the caller claims to represent the FDIC and is calling regarding the collection of an outstanding debt.More >>
Sunday, September 5 2010 11:00 PM EDT2010-09-06 03:00:28 GMT
If you use the Android phone beware of what you download. A game application was pulled from the market because it didn't inform customers that downloading it - could allow someone to follow your every move.More >>
Wednesday, September 1 2010 6:09 PM EDT2010-09-01 22:09:05 GMT
The Better Business Bureau says it's seeing a rise in the number of complaints against companies providing Satellite TV. While companies must provide what they promise, the consumer has a duty too.More >>
Wednesday, August 25 2010 6:10 PM EDT2010-08-25 23:10:33 GMT
If you get a call from someone claiming to be from the Better Business Bureau -- beware -- it may be a plot to get your money. The BBB has gotten several complaints about con artists using it's name.More >>
Monday, August 23 2010 9:19 AM EDT2010-08-23 13:19:14 GMT
There are hundreds of legitimate mystery shopping companies out there. The sad news is there are probably even more crooks looking for ways to get your money.More >>
Wednesday, August 18 2010 6:10 PM EDT2010-08-18 22:10:41 GMT
A warning if you get a knock on the door from someone trying to sell you a home alarm system. The Better Business Bureau says complaints about deceptive salespeople are on the rise. BBB received more than 2,000 complaints against burglar alarm companies in 2008, a 68 percent increase over the previous year.More >>
Wednesday, August 11 2010 6:15 PM EDT2010-08-11 23:15:20 GMT
School is just around the corner and there is a warning for college students: you may have a big target on your back - identity theft is a constant issue.More >>
Sunday, August 8 2010 11:00 PM EDT2010-08-09 03:00:25 GMT
A warning for people looking to work for the United Nations, crooks are sending fake emails, fax messages and other correspondences to try and get money and other personal information.More >>
Wednesday, August 4 2010 6:00 PM EDT2010-08-04 22:00:38 GMT
Nearly two years after the entire banking system almost collapsed, President Barrack Obama recently signed the financial reform bill. In tonight's 12 On Your Side Alert, we take a look at what the changes mean for you.More >>
Wednesday, July 28 2010 8:44 AM EDT2010-07-28 12:44:52 GMT
Like most scams, this one involves half truths and false promises. In this case, crooks claim they can review your mortgage and provide you with an audit report that could help you avoid foreclosure, or even cancel your loan.More >>
Sunday, July 25 2010 11:01 PM EDT2010-07-26 04:01:00 GMT
If you are the victim of constant aggressive debt collection calls, you do have rights. If the harassing calls don't stop and debt collectors are violating the law, they could end up owing you money.More >>
Thursday, July 22 2010 8:51 AM EDT2010-07-22 12:51:40 GMT
If you think it's time to service your air duct -- a warning from the Better Business Bureau. Deceptive air duct cleaners are targeting consumers.More >>
Monday, July 19 2010 10:24 AM EDT2010-07-19 15:24:01 GMT
A warning for people shopping for a new set of wheels, the Better Business Bureau says be careful when it comes to online deals for repossessed cars that are too good to be true.More >>
Wednesday, July 14 2010 11:08 PM EDT2010-07-15 03:08:24 GMT
An alert if you get a call from the U.S. Census -- some of those calls may be for real, but others may not. The Census says it may contact some house hold to clarify answers given on its recent survey. If they do call, they say the questions will be limited only to information about the census form you filled out. More >>
Monday, July 12 2010 9:58 AM EDT2010-07-12 13:58:18 GMT
Summer is here and that means you may get a visit from a door-to-door meat salesman. The Better Business Bureau says while many of the salesmen are honest, there are those who are not.More >>
Wednesday, July 7 2010 11:00 PM EDT2010-07-08 03:00:42 GMT
Many of us have seen those free trial offers, from free books to CDs, to magazines -- but if you are not careful what you thought was free could end up costing you.More >>
Wednesday, June 30 2010 6:00 PM EDT2010-06-30 23:00:32 GMT
If you surf the internet, there is another warning to tell you about. A letter is circulating, and responding to it could cost you your identity and destroy your credit.More >>
Thursday, June 24 2010 9:14 AM EDT2010-06-24 13:14:13 GMT
Take a close look at that next coupon you clip -- it may be a counterfeit. The Frito-Lay Company says the fake coupons are a growing problem, in particular with chips.More >>
Sunday, June 20 2010 11:00 PM EDT2010-06-21 03:00:43 GMT
Usually when disasters strike many people are willing to send money to help out. In the wake of the Gulf Oil Spill Disaster charities along with the Better Business Bureau want to remind people don't be fooled by fraudulent charities.More >>
Sunday, June 13 2010 11:00 PM EDT2010-06-14 03:00:27 GMT
The Federal Trade Commission has a couple of issues it wants you to be aware of. From a phone call at home to an offer for free goods and services, the goal here is to protect your money and your privacy.More >>
Wednesday, June 9 2010 6:00 PM EDT2010-06-09 22:00:44 GMT
The Better Business Bureau says people are losing thousands of dollars after falling for an advance fee loan scam. In tonight's 12 On Your Side Alert, how it works and who is most at risk.More >>
Sunday, June 6 2010 11:00 PM EDT2010-06-07 03:00:22 GMT
The Better Business Bureau has a warning about Investment Seminar Scams. They say before you sit in on a seminar, do some research and make sure you know what you are getting into.More >>
Wednesday, June 2 2010 6:00 PM EDT2010-06-02 22:00:14 GMT
Financial exploitation of the elderly and disabled is on the rise in Virginia and the Nation. Last year, the state worked over 15,000 cases of adult, abuse, neglect or exploitation.More >>
Tuesday, May 11 2010 11:08 PM EDT2010-05-12 03:08:42 GMT
Looking to 'lower' your mortgage payment? Are you close to foreclosure and need help? Ads like those are everywhere, but many companies are putting home owners, deeper in debt. So, who can you trust?More >>
Thursday, May 6 2010 9:14 AM EDT2010-05-06 13:14:27 GMT
From the outside the home looks like any other in Petersburg. But on the inside, it serves as a lesson learned when it comes to working with friends.More >>
Monday, April 5 2010 11:01 PM EDT2010-04-06 03:01:12 GMT
A 12 On Your Side Alert tonight. Watch out if you get a check from Cracker Barrel. It may sound like you've won big -- but one woman says, she quickly figured out it was a scam after doing a little digging...More >>
Wednesday, March 31 2010 7:52 PM EDT2010-03-31 23:52:38 GMT
A Richmond woman says she was taken in by a company advertising a fast cash loan with no credit check. She claims she was lured into signing up because the company advertised using nationally known TV personality Montell Williams. That was back in February, but to this day, she's hasn't received her cash loan yet.More >>
Tuesday, March 30 2010 7:06 PM EDT2010-03-30 23:06:19 GMT
A security alert tonight affecting millions of current and former college students. Your personal information could be in the wrong hands if you took out a federal student loan now, or even up to 15 years ago.More >>
Wednesday, March 24 2010 6:00 PM EDT2010-03-24 22:00:40 GMT
A woman is out hundreds of dollars after she says she hired a company to help her sell her unused timeshare. Now, that company is nowhere to be found.More >>
Wednesday, March 10 2010 5:56 PM EST2010-03-10 22:56:07 GMT
A company promising quick access to federal jobs is bringing its act to Virginia and the Better Business Bureau is warning people to be cautious.More >>
Wednesday, February 24 2010 6:00 PM EST2010-02-24 23:00:55 GMT
A 12 on Your Side Alert tonight about a group that says it's working on behalf of veterans. The state says if you give money, you're doing it at your own risk.More >>
Monday, February 22 2010 11:15 AM EST2010-02-22 16:15:06 GMT
How much do you know about what's on your home computer? Can you see everything your teenager might have access to? Do you know everyone she may be chatting with?More >>
Thursday, January 28 2010 4:24 PM EST2010-01-28 21:24:17 GMT
The Census Bureau is trying to clear up any confusion about what data is being collected this year. Millions of people are slated to receive a survey that asks for an unexpected amount of personal information.More >>
Monday, January 25 2010 7:42 PM EST2010-01-26 00:42:51 GMT
Wachovia customers are reporting a rash of suspicious text messages that the bank says are fake. The messages prompt the receiver to call a number and give out account information.More >>
Friday, January 8 2010 7:49 PM EST2010-01-09 00:49:51 GMT
Do you love to shop? Want to make some extra money? That's the pitch scammers use to lure you into phony jobs as mystery shoppers. We break down how you can tell the real deal from the fakes.More >>
Wednesday, December 30 2009 6:01 PM EST2009-12-30 23:01:09 GMT
Customers in our area are again getting text messages about problems with their bank accounts. It's a recurring scam that tries to use your bank to rip you off. A viewer emailed us about a text message using the name of "New Generations Federal Credit Union."More >>
Wednesday, December 23 2009 7:25 PM EST2009-12-24 00:25:28 GMT
For people stuck in their driveways or neighborhoods, the snow just isn't melting fast enough either. That's no excuse though to accept any offer for help that comes your way. Scam artists use storms like this weekend's to take advantage of people in need.More >>
Monday, December 21 2009 7:35 AM EST2009-12-21 12:35:45 GMT
They're called e-cards: A quick and often creative way to wish you a merry Christmas. But hackers have also figured out how to use e-cards to drop a lump coal in your electronic stockings.More >>
Tuesday, December 15 2009 7:20 PM EST2009-12-16 00:20:15 GMT
This is the time of year when several charities are calling asking for your donations, but the State Consumer Affairs Office is warning about donating money to a charity from Louisiana.More >>
Tuesday, November 24 2009 11:05 PM EST2009-11-25 04:05:52 GMT
The social networking tool, "twitter", is keeping people connected all around the world. It's also giving crooks a new way to scam you. One offers you $10,000 a month, just for tweeting.More >>
Friday, November 20 2009 10:56 PM EST2009-11-21 03:56:39 GMT
There are more than a thousand car repair and towing companies in the Richmond area. Many of them are independently owned and the FBI says each and every one of them is a potential target for a growing fraud scheme.More >>
Monday, November 16 2009 11:07 PM EST2009-11-17 04:07:46 GMT
A crook with access to your credit can run and even ruin your life. Credit fraud is the most prolific type of identity theft and scammers are coming up with new ways to tap into your life.More >>
Friday, November 13 2009 10:55 PM EST2009-11-14 03:55:27 GMT
A 12 On Your Side Alert tonight for anyone who's having trouble making their mortgage payment. There are a lot of big promises out there -- followed by disappearing money. So, how do you protect yourself and your money?More >>
Friday, November 6 2009 10:52 PM EST2009-11-07 03:52:18 GMT
Maintaining a good credit score takes a lot of financial discipline. Experts will tell you not to apply for more credit cards than you can really afford to pay off but what do you do if a card issuer just opens a line of credit for you without even asking?More >>
Monday, November 2 2009 8:53 AM EST2009-11-02 13:53:44 GMT
Right now, regular gas in Richmond and tri-cities is about 30-cents more expensive than it was a year ago, on average. But how certain are you that you're getting all the gas you're paying for?More >>
Monday, November 2 2009 8:38 AM EST2009-11-02 13:38:43 GMT
We introduced you to two couples who claimed they were misled by a local builder about how they could get and use the first-time homebuyer's tax credit.More >>
Wednesday, October 14 2009 5:45 PM EDT2009-10-14 22:45:34 GMT
A warning tonight from the FBI. Don't ever expect to get an email from them. Several messages are sweeping the country right now and the only thing they're offering is trouble.More >>
Wednesday, October 7 2009 6:37 PM EDT2009-10-07 23:37:29 GMT
Big brother is watching -- that warning from the FBI is going out to those handling the billions of dollars in stimulus money for government projects.More >>
Thursday, October 1 2009 8:46 AM EDT2009-10-01 13:46:44 GMT
In the last few weeks, several viewers have asked us to look into some emails and text messages they received seemingly from the IRS and local banks.More >>
We're on your side each week, tracking the latest scams and warning you, about the latest ways crooks are trying to steal from you. Also, if you think you've been scammed or ripped off, let us know about it -- our team will investigate and work to get you answers and to make sure others know about the fraudulent activity.
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