Critical Violations - Restaurant report stories - NBC12.com - Richmond, VA News

Improper food temperatures and gloves saved for reuse

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The restaurants in this NBC12 Restaurant Report had some common problems on their last health inspections: food sitting at improper temperatures and improper use of gloves.

Restaurant invites us back after better inspections

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No restaurant wants to be on the NBC12 Restaurant Report for having critical violations. An Indian restaurant in Henrico was on the list last summer for five critical violations. So they invited On Your Side Investigator us back, to show you, they've cleaned up their act.

Inspectors found three restaurants not keeping food cold enough Video included

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Three restaurants all with the same problem. Health inspectors say they weren't keeping food cold enough. That's a problem, because it allows bacteria to grow.

VCU professor teaches class on NBC12 Restaurant Report

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Every Thursday at 11, we go inside restaurants to show you their critical violations on health inspections. We discovered a VCU professor uses the NBC12 Restaurant Report as part of a lecture in his class. So we sat in on the class.

Mystery food went bad, chicken not cooked enough Video included

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A health inspector reported finding some food that had gone bad in one restaurant. In fact, they couldn't make out what food it was.

Restaurant employee sneezed into hand, touched food container Video included

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You know that if you sneeze into your hand, you're supposed to wash it before you touch anything that will touch food. A health inspector reported seeing an employee sneeze right into their hand, then touch a to-go food container.

Henrico restaurant has 3 critical, 24 non-critical violations

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In the Restaurant Report, we usually just tell you how many critical violations a restaurant had on its state health inspection. This time, we're showing you two restaurants that not only had critical violations, but high numbers of other problems, too.

Vietnamese Restaurant corrects violations after food is found on floor

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Critical violations range from food not being kept hot enough, sitting on top of an oven, to food sitting on the floor in this edition of the NBC12 Restaurant Report.

April 10 RESTAURANT REPORT: two buffet restaurants rack up criticals

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Two buffet restaurants racked up critical violations in this Restaurant Report. One of them had recently been shut down by the Health Department twice. Here's a look at what went wrong and what the restaurants did about it.

Chesterfield bar gets critical violation after employee touches broom, then food

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In tonight's Restaurant Report, a bar employee was wearing gloves and touching a broom, then handled food wearing the same gloves.

Restaurant gets critical violation for heavily dented food cans

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In this edition of the Restaurant Report, a restaurant got a critical violation for having three dented food cans. Why is that a critical violation? If a dent is near a seam or causes a hole, air can get in and allow bacteria to grow on the food.

Employee spit into sink being used for food prep

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In this edition of the Restaurant Report, a health inspector reported seeing a restaurant employee spit out some water into a sink being used for food prep. The good news: the report says food was not contaminated.

Country Club in Chesterfield remodels after health violations Video included

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You might be surprised to see a country club on the Restaurant Report because they usually have good health inspections, but one club in Chesterfield had five critical violations.


Dishwasher problems lead to critical violations for Henrico restaurant

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Temperatures were the problem for two restaurants in this edition of the Restaurant Report. In one, some food wasn't hot enough. In the other, the dishwasher wasn't running hot enough to sanitize the dishes.

Cats found in Chesterfield school cafeteria

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Chesterfield County Public Schools say two cats broke into a school cafeteria. The school had students eat somewhere else while it was professionally cleaned and the Health Department has given it a clean bill of health.

Pizza restaurant corrects health threats after being put on notice by Health Dept.

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Under the Freedom of Information Act, we obtained a copy of a Notice of Alleged Violation that the Chesterfield Health Department sent to a pizza restaurant in the food court at Chesterfield Towne Center.

February 13 RESTAURANT REPORT: Japanese buffet gets 9 critical violations

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A Japanese buffet had nine critical violations on its last health inspection and some of the same problems were repeated on the follow-up inspection.

February 6 RESTAURANT REPORT: sanitation was lacking

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A fast food restaurant was told to clean things up by a health inspector. And two other eateries weren't keeping some food hot enough, according to their inspection reports. Here's this week's NBC 12 Restaurant Report.

Detecting foodborne illness in restaurants

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Every Thursday, our Restaurant Report shows you critical violations local restaurants make on health inspections. But you won't find foodborne illness complaints in inspection reports.

January 30 RESTAURANT REPORT: pizzerias get 5 critical violations

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Pizza restaurants usually score well on health inspections, but two pizzeria's each racked up five critical violations on their last inspections.

January 23 RESTAURANT REPORT: kitchen cleaning needed

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Not only do restaurants have to make sure they don't have critical violations when they're inspected, they have to make sure the kitchen is clean. A health inspector found that was a problem for a Mediterranean restaurant in Henrico.

January 16 RESTAURANT REPORT: new life for old restaurant

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An old restaurant is getting a new lease on life with a new owner and staff. But they had to correct some violations during a health inspection that they say were left behind by their predecessors.

January 9 RESTAURANT REPORT: customer complains to Health Dept.

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Have you ever seen something dirty or unsafe in a restaurant and wondered what to do? You can report it to the Health Department and they will quickly inspect it.

December 26 RESTAURANT REPORT: temperature problems

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The Health Department considers food temperatures to be one of the most important things restaurants need to watch to keep food safe. Two restaurants in tonight's Restaurant Report had trouble doing that on their last inspections.

December 19 RESTAURANT REPORT: dead insects in steam table

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After dead insects were found, the health department told a Mexican restaurant to make sure it's being treated for pests every month.

December 5 RESTAURANT REPORT: violations at an elementary school

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Families often serve leftover meatloaf for dinner. But a Henrico elementary school earned a critical violation from the Health Department for letting the meatloaf sit in the fridge way too long. The

November 21 RESTAURANT REPORT: Health Dept. shut down buffet restaurant

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The Health Department shut down a Japanese buffet in Eastern Henrico twice in the last two months for health code violations.

November 14 RESTAURANT REPORT: food not kept cold enough

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A restaurant that reopened just a couple of years ago after a devastating fire is in tonight's Restaurant Report. Even the owner was surprised that some of their new kitchen equipment wasn't working properly.

November 7 RESTAURANT REPORT: foods not kept cold enough

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A Chesterfield pizza restaurant and a Japanese restaurant in downtown Richmond are on the critical list in this edition of the NBC12 Restaurant Report.

October 31 RESTAURANT REPORT: active roach infestation

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A local restaurant makes the critical list for having what the health inspector called an "active roach infestation." But when we went to see what was going on, we found the restaurant closed down.

October 17 RESTAURANT REPORT: Mildew on a cutting board

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In this edition of the Restaurant Report, violations range from a moldy cutting board to foods at unsafe temperatures. Here's this edition's Critical List and what these restaurants did about it.

October 10 RESTAURANT REPORT: food not cooled fast enough

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The Health Department says if a restaurant is cooling food down after cooking, it needs to reach 41 degrees within six hours. If it takes longer, or sits at a warmer temperature, harmful bacteria can grow and make you sick when you eat it. Inadequate cooling was a problem for one restaurant in this NBC12 Restaurant Report.

October 3 RESTAURANT REPORT: Roaches throughout a facility

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Roaches were among the problems in a Chinese restaurant on tonight's critical list. But the report shows the problem has been resolved.

Food Trucks: How do they fare on inspections?

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Food trucks are extremely popular in Richmond. You'll find them outside businesses at lunch time and catering to crowds at special events. But do these mobile kitchens meet the same health standards as restaurants? How can you be sure the food is safe to eat? We investigated in this special edition of the Restaurant Report.

September 19 RESTAURANT REPORT: Flies on the premises

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Flies on the premises. That was the complaint by a state health inspector of a Chinese restaurant in Henrico. But records indicate the flies are gone now.

September 12 RESTAURANT REPORT: roaches in an old kitchen

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Sometimes when you put a new restaurant in a old building, the old roaches come with it. That's what the owner told us happened, but he says it's under control now.

September 5 RESTAURANT REPORT: Food at bad temperatures

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Unhealthy food temperatures landed two restaurants on the critical list. Another was written up when an employee used contaminated gloves. Here's the latest edition of the Restaurant Report.

August 29 RESTAURANT REPORT: Beef not kept hot enough

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A Mexican restaurant makes the Critical List for getting 6 critical violations on their health inspection, and 5 on their follow-up inspection. So we went over.

August 22 RESTAURANT REPORT: Flies on the food

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Flies on the food. That was the problem at a Chinese restaurant in Chesterfield during its health inspection. The good news is that when the inspector went back, the problem was gone.

August 15 RESTAURANT REPORT: Fly swatter touching knife blade

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The good news is that because flies are so small, scientists say they don't leave much bacteria behind on things they touch. But certain bacteria can make you sick.

August 1 RESTAURANT REPORT: 5 second rule doesn't apply

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You know the five second rule. If you pick food up off the floor in under five seconds, it's still edible. Right. The Health Department doesn't follow that rule...for good reason. The food may have picked up dirt and bacteria from the floor.

July 25 RESTAURANT REPORT: Roaches found in box stored with food

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Two restaurants had problems with insects in this edition of the Restaurant Report. Here's this week's critical list and what they did about the little pests.

July 18 RESTAURANT REPORT: pest problems

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Two restaurants on tonight's critical list had pest problems. According to Health Department records, one still wasn't resolved on its last inspection.

July 11 RESTAURANT REPORT: inspection turnaround

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A new pizza and grill had six critical violations on two health inspections in a row. So we met the owner, who showed how she has completely turned things around in this edition of the Restaurant Report.

July 4 RESTAURANT REPORT: food temperature violations

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The Health Department says maintaining proper food temperatures is critical in restaurants to prevent the growth of harmful bacteria that can make you sick. That's why two restaurants are among those in this NBC12 Restaurant Report.

June 27 RESTAURANT REPORT: fish prepared over the trash

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A very popular restaurant and a school that you wouldn't expect are in this edition of the Restaurant Report. And you might be surprised by what inspectors found. The good news is that the problems have been fixed.

June 20 RESTAURANT REPORT: food stored on the floor

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You wouldn't store food on the floor in your kitchen, would you? The Health Department doesn't like it when restaurants do it either.

June 13 RESTAURANT REPORT: roaches in dish washing room

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Roaches love to hide in dark spaces that are warm, moist, and have food. That's probably why a health inspector reported spotting them in the dish washing room at a popular Asian American restaurant in Richmond.

June 6 RESTAURANT REPORT: food temperature issues

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Two restaurants had problems keeping food at the right temperature on recent state health inspections. It's a critical violation because when proper temperatures aren't maintained, bacteria can grow. Here's this edition of the NBC12 Restaurant Report and what the restaurants did to correct the problems.

May 30 RESTAURANT REPORT: Rotten food waste sitting in pan

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Health code violations range from rotten food sitting out, to a cutting board being used after it was stored on the floor, in this edition of the NBC12 Restaurant Report.

May 23 RESTAURANT REPORT: Two restaurants deal with pests

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Two restaurants that usually earn better scores on their health inspections had problems with pests in this edition of the NBC12 Restaurant Report.

May 16 RESTAURANT REPORT: No handwashing before touching food

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It's one thing for a state health inspector to catch restaurant workers not washing their hands before they touch food. But in this edition of the Restaurant Report, the inspector wrote that it happened again when he went back.

May 9 RESTAURANT REPORT: smoking in the kitchen

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Long before the state banned smoking in restaurants, it had already banned smoking in restaurant kitchens. That's so your food won't be contaminated by the cigarettes or smoke. When a health inspector wrote up a restaurant for smoking in the kitchen, we went straight over.

May 2 RESTAURANT REPORT: restaurant replaces manager

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No one wants to hear about rodents in a restaurant. When an inspector reported finding rodent droppings in a popular fish store and restaurant, the owners replaced the manager.

April 25 RESTAURANT REPORT: Upscale hotel corrects critical violations

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A restaurant you might not expect is on the NBC12 critical list. An upscale hotel had 4 critical violations on a recent health inspection.

April 18 RESTAURANT REPORT

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Two restaurants are totally new to being on the critical list this week and one restaurant has gone from the critical list, to the Hall of Fame for perfect scores. Here's what went wrong and what the restaurants did about it in this edition of the Restaurant Report.

April 11 RESTAURANT REPORT

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Violations range from unhealthy temperatures, improper methods used to thaw beef and pork, and even a can of WD40 right next to the plates that customers eat from. Here's what went wrong and what the restaurants did about it in this edition of the Restaurant Report.

April 4 RESTAURANT REPORT: Corrections made at a Fan favorite

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You've probably been to some of the restaurants in this edition of the Restaurant Report. One is a Fan favorite that's been around for decades. So we went to find out what they did to fix violations on their health inspection.

Restaurant News: Jorge's Cantina is now open

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Here's this morning's latest restaurant news: Jorge's Cantina is now open. It's in the Old Fan house at Floyd and Robinson in downtown Richmond. Sugar Shack Donuts is under construction at the corner

March 28 RESTAURANT REPORT: Raw chicken in display case

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Imagine cutting into some cooked chicken, and finding it's raw on the inside. That's what a health inspector reported finding in a Henrico convenience store. What did they do about it? We went to find out.

March 21 RESTAURANT REPORT: Critical violations at state cafeteria

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One of the restaurants in tonight's Restaurant Report serves lunch to many people who work for the State Health Department and other state agencies. That's why the manager told us he fixed the problems immediately.

March 14 RESTAURANT REPORT: storing sauce in toxic material container

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You wouldn't think of storing sauce in a container that used to hold a cleaner or a toxic material would you? A Richmond restaurant did according to its state health inspection report.

March 7 RESTAURANT REPORT: pancake batter sitting too long

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When restaurants have food sitting out, if they're not monitoring the temperature, the Health Department says they have to monitor the amount of time it's sitting out. Usually it can't be out for more than four hours or bacteria can start to grow more rapidly. A pancake house was written up for not cleaning the batter out of their pancake gun on time.

February 28 RESTAURANT REPORT

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Food temperatures, sanitizer levels, covering foods. It's a lot to remember to run a restaurant properly. But restaurants showed us they're on top of it after they got a few reminders during their latest state health inspections.

February 21 RESTAURANT REPORT: improperly thawing chicken

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How do you thaw your raw meat before cook it? Restaurants are required to either thaw it in the refrigerator or under running water. That helps ensure the meat is kept at safe temperatures so you don't get sick. A Chinese restaurant got written up for doing it the wrong way.

February 14 RESTAURANT REPORT: Health Dept. holds hearing

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In this edition of the Restaurant Report, a hotel restaurant was called in to the Health Department for an informal fact finding hearing after the inspector noted nine critical violations and wrote that the kitchen was one of the dirtiest they've been in. I went to talk with the hotel manager and he showed me that since then, they have turned things around.

February 6 RESTAURANT REPORT: dirty utensils & undercooked chicken

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Violations range from dirty utensils to undercooked chicken in this edition of the Restaurant Report. Here's what health inspectors say went wrong and what the restaurants did about it.

January 31 RESTAURANT REPORT: cross contamination violations

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Crab Louie's Seafood Tavern at 1352 Sycamore Square in Chesterfield has been open since 1981 and usually earns pretty good health inspection scores. But this time it had 5 critical violations.

January 24 RESTAURANT REPORT: Temperature violations in a grocery store

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Whether food is out on a buffet, or being stored in the fridge, restaurants are required to maintain it at certain temperatures to prevent the growth of bacteria that can make you sick.

January 17 RESTAURANT REPORT: Hand washing violations

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Hand-washing is critical to making sure germs and bacteria don't spread when workers prepare food at restaurants. The Health Department told a restaurant to retrain their staff on proper hand-washing procedures when it wasn't getting done right.

January 10 RESTAURANT REPORT: kitchen hand sink wasn't working

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Visitors to Old Jerusalem at 107 North 7th Street in Richmond are treated to the sites and authentic foods of the Middle East.

January 3 RESTAURANT REPORT: temperature violations

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Not only do foods have to be cooked to certain temperatures to make sure any harmful bacteria is killed, the state health department requires that they be maintained at certain temperatures so any bacteria can't grow. But temperatures were a problem for a couple of restaurants in this edition of the Restaurant Report.

December 20 RESTAURANT REPORT: hot water heater violation

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You definitely notice when your hot water heater isn't working when you take a shower. One restaurant received a critical violation on a state health inspection for a hot water heater that wasn't hot enough because hot water is critical to killing bacteria in cooking and cleaning dishes.

December 13 RESTAURANT REPORT: containers of food on the floor

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Critical violations range from food stored on the floor to a salad bar that just wouldn't keep food cold enough. Here's a look at the restaurants on this Critical List and what they did about the problems.

December 6 RESTAURANT REPORT: cell phone on a cutting board

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In this Restaurant Report, we have to talk about phones. Why? As you know, when you touch a cell phone or hold it to your ear, bacteria can collect on the phone. That's why a health inspector didn't like it when a restaurant had a cell phone sitting on a cutting board.

November 29 RESTAURANT REPORT: flies in the kitchen

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Topping this edition of the Restaurant Report, a popular place where you might like to hang out. It was also a place where some flies were hanging out, according to health inspection reports.

November 15 RESTAURANT REPORT: pest control violations

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In this Restaurant Report, we have a first hand look at what health inspectors see quite frequently. We've reported many times about insect problems in restaurants. But now, we have video taken during an inspection of a popular country club.

Study finds students' lunches ripe for bacteria growth

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You probably pack your child's lunch for school to save money. But the lunch you pack could make them sick. A study found many kids' lunches are ripe for salmonella, E. coli, and listeria.

Study found children's lunches ripe for food-borne illness

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You probably pack your child's lunch for school to save money. But the lunch you pack could make them sick. A study found many kids' lunches are ripe for salmonella, E. coli, and listeria.

November 8 RESTAURANT REPORT: Red peppers stored on wiping cloths

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Cleaning agents and sanitizers are very important to keeping a restaurant kitchen clean. But keeping them away from food is just as important, as one restaurant was reminded during the state health inspection.

November 1 RESTAURANT REPORT

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In this Restaurant Report, violations range from food on the floor to dirty equipment.

October 25 RESTAURANT REPORT: wrong temperatures lead to violations

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Two restaurants that usually get better health inspection scores are in this Restaurant Report. So we went to talk with them about what went wrong and what they did to fix it.

October 18 RESTAURANT REPORT: flies in the kitchen

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In this Restaurant Report, a convenience store chain that usually earns better health inspection scores had a problem with flies in the kitchen. But the company tells us they're hiring an expert to make sure it doesn't happen again.

October 4 RESTAURANT REPORT: Chicken not cooked hot enough

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Ever wondered if the meat you're eating in a restaurant has been cooked the proper temperature to make sure it's safe? You may not think about it. But the State Health Department does in order to protect you.

September 27 RESTAURANT REPORT: College dining hall gets 6 critical violations

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Colleges and universities serve meals to thousands of hungry students a day. Their dining halls and cafeterias are inspected by the state just like restaurants. A state university was written up for temperature issues, but showed us that the problems have been fixed.

September 20 RESTAURANT REPORT: Food delivery temperature not checked

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When a restaurant receives a delivery of food, the state Health Department requires the restaurant to check the food temperature to make sure it's been kept safe during transport. That's where a Szechuan restaurant slipped on an inspection in this Restaurant Report.

August 30 RESTAURANT REPORT: Pest control & handwashing violations

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Pest control and handwashing top the violations in this Restaurant Report. Here's what inspectors say some restaurants did wrong, and what they did about it.

August 23 RESTAURANT REPORT: Food stored in opened tin can

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Reusing an opened tin can to store food is never a good idea. The food standards agency says the tin material can transfer to the food. That's why the first place in this Restaurant Report had to throw it out.

August 16 RESTAURANT REPORT

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State health inspection reports show problems ranging from unclean equipment to unwashed hands in this week's Restaurant Report. Here's what the reports say, and what the restaurants did about it.

August 9 RESTAURANT REPORT: leaving food out too long

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When restaurants have foods sitting out, the state Health Department says many foods have to be thrown out after four hours if certain temperatures are not maintained to make sure harmful bacteria hasn't started growing.

August 2 RESTAURANT REPORT: Flying Squirrels score inspection home runs

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In this Restaurant Report, we presented the NBC12 Hall of Fame Award to some chefs that have really been hitting it out of the park on their health inspections. But first, two Asian restaurants take steps to correct their criticals.

July 26 RESTAURANT REPORT: Two Mexican restaurants fix critical violations

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Two Mexican restaurants are in this Restaurant Report that are usually known for getting good inspection scores. Here's a look at what went wrong, and how it was fixed.

July 19 RESTAURANT REPORT: No record tags on shellfish

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The Virginia Health Department requires restaurants that serve shellfish, such as clams, oysters, and mussels, to keep the tags for 90 days that say where the shellfish were harvested and processed. That way if someone gets sick, the source of the shellfish can be tracked. No tags means a critical violation.

July 5 RESTAURANT REPORT: Critical violations repeated

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It's one thing to get critical violations on a State Health inspection. But a couple of restaurants repeated them on their follow-up inspections. The good news is that they have since been fixed.

June 28 RESTAURANT REPORT

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Your dishwasher at home sanitizes dishes by reaching very hot temperatures. The state Health Department, however, requires restaurants to use liquid sanitizer. But the manager of one restaurant points out that some dishwashers sanitize by heat, too, to help keep you safe.

RESTAURANT REPORT: Two Mexican restaurants turn bad inspections around

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Two Mexican restaurants are in this Restaurant Report — but both showed the dedication to turn a bad inspection, into a good one.

Restaurateurs turning to kitchen rental

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Ever wonder where lunchtime food trucks make their food? Or where cupcake shops make their treats? The recession has cooked up a growing industry: kitchens for rent. They allow start-up businesses and restaurateurs to cook their fare until they can afford a kitchen of their own.

June 14 RESTAURANT REPORT: food debris on equipment

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When you're done using equipment in your kitchen, you might set it aside. But the Health Department wants restaurants to clean it right away.

Refrigerator temp lands lounge on June 7 Restaurant Report

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You may not check the temperature in your refrigerator very often. But the State Health Department says it's critical for restaurants to do it, to make sure foods are cold enough to keep them safe.

Richmond chef competes on "Hell's Kitchen"

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A local chef who may have made you a pizza is coming to your TV. The executive chef at Stuzzi's in Carytown is competing on the show "Hell's Kitchen" on the Fox Network.

May 31 Restaurant Report: Two clean streaks broken, then fixed

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Two restaurants that usually get good scores are in this Restaurant Report. And a local chef competes on a national cooking show.

May 24 Restaurant Report: Critical Violations

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Dishes, pans and utensils not only have to be washed, the State Health Department requires that they are sanitized with sanitizer too to keep you safe from germs.

Restaurant shutdowns: Are you being informed?

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Every Thursday on the Restaurant Report, we show you restaurants with critical violations on their health inspections. It may surprise you to learn that the Health Department temporarily shuts down about 230 restaurants across the state every year. That's because the Health Department says it doesn't usually include shutdown information on reports you can see. We went to investigate why.

Restaurant owner: "Everyone's health is in our hands"

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Temperature and hand washing violations landed two restaurants on this week's Critical List.

May 3 Restaurant Report: Tee time and tea time

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It's tee time and tea time in this week's NBC12 Restaurant Report. Restaurant's range from a golf club to a tea room.

NBC 12 poll results: kid-friendly restaurants

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Every Friday morning for the next month, we're going to show you what most popular restaurants, according to our viewers on Facebook, for things like being good for kids, mom's night out, and first dates.

Gloves in mouth land restaurant on Restaurant Report

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Gloves are at the heart of this Restaurant Report. One restaurant used color coded gloves to win the Hall of Fame Award. Another was written up when two workers put gloves in their mouths.

April 12 Restaurant Report: Dirty gloves & dirty equipment

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In this Restaurant Report, violations range from dirty gloves to dirty equipment.

April 5 Restaurant Report

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For this Restaurant Report, we went back in time to the century old Hippodrome Theater, newly restored and reopened just six months ago.

Restaurant Report March 29

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Hospitals serve food to patients, staff and visitors every day. That's why their food service is inspected just like a restaurant. After a local hospital had seven critical violations on an inspection, they say they jumped into action to get the problems fixed.

March 15 Restaurant Report

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Not only do dishes and any food preparation surfaces have to be cleaned, the state requires that they be sanitized with a chlorine solution to make sure bacteria is killed. Restaurants were reminded of that in this edition of the Restaurant Report.

March 8 Restaurant Report

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The State Health Department says restaurants can safely thaw frozen foods either in a refrigerator, in a microwave, or under running water. Any other method, they say, could leave food sitting at the wrong temperature and harmful bacteria could grow.

Some restaurants petition to accept food stamps

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What would you think about restaurants accepting food stamps? Five states allow it for homeless people and those who can't physically cook. Some restaurants have petitioned the State of Virginia to allow them to accept food stamps.

February 9 Restaurant Report

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You may not think keeping foods at very specific temperatures is very important, but the Health Department says it's critical. It ensures that harmful bacteria doesn't grow on hot foods that are too cool, or cold foods that are too warm.

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